Citizens, legal persons or other organizations that find environmental pollution or ecological damage may report to the competent departments of environmental protection at all levels and ask them to deal with it according to law. They can call the hotline 12369.

Accepting environmental reports about building noise, indoor culture and entertainment, air pollution in catering industry, unauthorized discharge of waste water and waste gas that causes or may cause environmental pollution, and unauthorized stop of use and operation of environmental protection facilities that cause or may cause environmental pollution.

Extended data:

The environmental protection hotline will be opened 24 hours a day. The law enforcement team will respond to reports in a timely manner, handle environmental violations in a timely manner, and accept public supervision. When reporting environmental pollution problems to the environmental protection department, all walks of life and the public can report environmental pollution problems to the regional environmental protection bureau or the "12369" city command center according to the location of environmental pollution incidents.

General pollution problems are under the jurisdiction of the Environmental Protection Bureau, and serious environmental pollution problems can be reported directly to the "12369" city headquarters.

Belonging to the jurisdiction of the environmental protection department, belonging to the municipal jurisdiction, handled by the Municipal People's government; If it belongs to a certain district, it shall be handed over to the environmental protection department of the district.

For some cases that are not under the jurisdiction of the environmental protection department, such as urban garbage disposal, 12369 will not send special personnel to the site for handling, but will be handled by relevant departments. If there are environmental complaints, the environmental protection department will go to the scene to deal with them when necessary.

As of April 20 16, the environmental protection wechat report has covered all provinces and cities except Tibet, and more than 40% districts and counties.

References:

Baidu Encyclopedia-12369