whether the opening remarks are good or not directly affects the initial impression left to the customer after meeting. How to make a good opening remarks within one minute before meeting the customer to increase the good impression in the owner's mind? You can try these methods:

1. Praise opening remarks Everyone hopes to get compliments from others. Proper compliments can increase the owner's goodwill towards designers and lay a good foundation for future communication. Praise depends on the person who orders the food. Too much force may turn into teasing and flattery, which will backfire. Any aspect of the owner can be praised. Such as clothing, temperament, speech, appearance, ability, personality, work and status.

2. Put yourself in the owner's shoes and think for the owner. Talk about the matters needing attention in the decoration process and the knowledge of purchasing various materials. Try not to talk too much about your company or ability and brag about your products. From the customer's standpoint, it is easy to win the customer's good opinion by saying that you put yourself in the customer's shoes.

3. Grasp the customer's curiosity and open the topic. Use people's curiosity to talk about topics that can arouse the interest of the owners, so that after listening to this topic, customers will have the psychology of continuing to communicate and understand, and then conduct more consultation and communication with us, arouse customers' attention and arouse each other's thinking, which can often play a role in turning the tide.

4. Attracting customers with activities such as price concessions

You can often see such advertisements as "free offer", "buy two and get one free" and so on. This kind of advertisement can arouse people's interest because it provides free benefits.

when visiting a customer for the first time, you need to catch the customer in a short time or in a few words, otherwise you may be rejected. Therefore, go straight to the point, promise benefits and benefits to customers, and grasp the psychology of customers getting benefits for free, so that customers can directly feel that you can bring them opportunities to satisfy their desires, and their hearts will be more open, and they will communicate with us to understand more and increase the chances of signing bills.

5. Grateful opening remarks When others thank him, it can usually arouse his self-affirmation. China people all love "face", and it is difficult for owners to give them "face".

human nature is good, and refusal is an act that hurts feelings. People often unconsciously find an excuse to excuse themselves when they refuse to avoid conscience guilt. For example, during working hours, many owners will refuse to communicate further on the grounds of "I'm busy" and "I don't have time". If you say "I know you're busy" at the beginning, the owner will have to find a decent excuse, and you will gain time when he thinks.

6. To put it bluntly, I really want to sign the bill, and sometimes I will act rashly and aggressively. You can talk to the customer about something unimportant or show the mentality that we are not bad at this bill, so the owner will think that you are more practical and not communicating for signing the bill.

what are your tips for communicating with customers?