A qualified excellent nanny should be like this:

It has a wide range of contents, and different people have different views and different emphases. There are customers who value cleanliness and hygiene, and there are customers who value cooking, or take care of their children full-time, or take care of them. Generally speaking, a nanny must first have a qualified personality, master rich domestic skills, clean, cook, organize and even take care of children. Furthermore, you should have the basic literacy of service industry, dress neatly, dress decently and generously, and not be too explicit. We must also serve with a smile, keep the customer's home spotless, savor everything carefully, think carefully about everything, and constantly update recipes and patterns to satisfy customers!

Let's talk about the specific nanny qualification points in different categories:

First, the nanny must listen to her words and get familiar with the user's living habits, the weight of food taste, the schedule of work and rest, and the placement of household items as soon as possible in a short time. Generally, don't act rashly, so as not to affect the mood when users are in a hurry to find it.

Second, we should have a correct attitude and not be self-righteous in everything. Once you see customers talking and chatting at the dinner table, you should finish your work quickly, take the initiative to avoid going back to your room and get ready to leave at any time. Once the master gives the dispatching order, you should act immediately, and you should not be careless and delay for a long time. From then on, the master was very moved at first and thought the aunt was smart and agile. If we can persist in this way, the value of our nanny will be as high as sesame blossoms!

Third: Nannies must pay attention to their manners and speak in a soft and euphemistic tone. When someone is at home, you can't go in and out of the customer's room at will. Knock on the door when necessary, and you can enter only after getting permission. When you leave, close the door gently.

Fourth: Nannies must bring their own toiletries, and don't use customers' things casually, such as flower makeup, shampoo and shower gel. If customers volunteer to provide these, they can use them, but they must express their sincere gratitude.

Fifth: Don't go through customers' things easily, such as drawers, cabinets, files stacked on the desktop, notebooks and so on.

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Aunt must remember what the customer told her. She can't ask clearly, so she can't help pretending to understand.

There should be priorities every day, and nothing can be neglected, such as cooking. It depends on how long the food has been kept. Make soup first, and then make other dishes.

Do more and talk less, behave according to the rules of seeking truth from facts and do things honestly. In the dribs and drabs of life, always regard the customer's home as your own, and always keep the good habit of saving money and medicine without extravagance and waste.

As the saying goes, sit still, think about yourself and talk about others. As a nanny, you are not allowed to gossip at any time. My parents are nearsighted and talk and make phone calls everywhere. When making a phone call, you must never use the customer's phone to do your own private affairs, nor can you tell your familiar people or family members the customer's phone number. If you call your family, you'd better report good news instead of bad news, so as not to encourage your family to hang up and affect your mood and work.

At work, we should also be careful, cautious and meticulous. Once you accidentally break something, you should apologize to your customers in time to win their understanding and leniency. Never throw away bad things and pass the buck.

At work, if you have an idea, you can communicate with the intermediary in time or directly with the customer. For example, after a long time, prices have gone up, wages have been demanded, and rest has increased. You can talk it out gently and calmly, so that both sides can reach an agreement.

Article 6: You must ask for leave if you have something to do. Without the customer's permission, the nanny is not allowed to go out or meet guests, not to see relatives and friends, and not to bring a friend to the customer's house casually. This is the biggest regret of customers! I hereby advise all nannies not to make such low-level mistakes.

At the same time, the nanny must abide by the law and discipline, be strict with herself, and don't look at things that shouldn't be seen; What should not be turned over is not turned over; Don't move things that shouldn't be moved; Such as the customer's belief token; Collection; Ancient poems, paintings and so on.

Article 8: Nannies must strictly follow the attendance standards of the contract, and must not be late or leave early, and must not ask for leave from miners or ask for a raise without permission. ...

No matter in which customer's home, try not to use household auxiliary items such as steel balls and scouring pads, so as not to damage the surface of the items and cause customers' anger and dissatisfaction.

If you need to help customers purchase daily necessities, you must make records, seek truth from facts, and don't make false claims; Cowpea and eggplant are clearly recorded and then placed in a fixed position where customers can see them at any time. ...

At the same time, family safety and personal safety can't be sloppy at all. Once a stranger knocks at the door, don't rush to open the door to prevent being cheated, and inform the customer or record the person's situation in time; Stick to your duties, take care of everything and ensure the safety of your home.

There are old people. Take care of them and make them like you. You are indispensable. ...

If you have children, coax them to have timely and necessary interaction, so that they can care about you, like you and love you without you …

Then the value of your work will be reflected in the next level, and you will be welcomed by customers wherever you go.

Ask the nanny if we are qualified?

The above-mentioned nannies are all qualified and excellent nannies: they can do whatever they say: cook, clean and arrange in place; Speech language is steady, soft and kind; Dress simply and generously; A conscientious, intelligent and capable nanny can let customers put aside their affection and go to work with peace of mind. Such a nanny is a qualified and excellent nanny.

[Description, manuscript published in Zhihu]