Although many industries are ordinary and have low development prospects, among them, there will also be many top talents in the industry. They have reached their own heights with their own efforts, which is worthy of the admiration of the world.
Now the most common and common occupation is waiter, and among many waiters, there is also a champion in this industry, that is, the most valuable waiter Sebrina. Yao Bi, the post-90s "state banquet waiter", participated in three state banquet services and was in charge of on-site command at the age of 23. What happened to her?
1. the road to growth through public opinion
Yao Bi, 1995, born in Changsha, Hunan. Although his family was ordinary, he gave Yao a good family education and laid the foundation for the cultivation of Yao Bi's excellent character. After graduating from high school, her family suggested that she develop into the field of teachers and recommend her to study normal majors. However, she still squeezed through the crowd and chose the hotel management major that was least favored by everyone, but she was quite interested in this major.
With Yao Bi's achievements, there are many good majors to choose from, but Yao Bi still insists on his own views and is not shaken by outsiders. In the face of questions from relatives and friends, Yao Bi always smiles, because he knows that he will make a difference in this seemingly ordinary field.
During her four years as an undergraduate, she never relaxed her vigilance, her mind was tense and she was studying all the time. After studying professional knowledge in advance, she also used her spare time to go through all the knowledge related to the service industry to ensure that she had enough knowledge and skills before deciding to leave the campus.
After graduation, Yao Bi's journey was not smooth sailing, and she worked in many hotels for many years. After accumulating a lot of experience, she won the favor of five-star intercontinental hotel in Beichen, Changsha, and was hired. After working in a five-star hotel, Yao Bi knew that she was not far from realizing her dream.
2. Ace waiter's road to success
At work, Yao Bi is very hard-working. She is not only highly motivated, but also regards all the work within her power as her own responsibility and tries her best. Not only does Yao Bi work hard, but she also does a good job in dealing with people. She not only enthusiastically helped her colleagues around her, but also made many old customers remember this excellent waiter with a very enthusiastic working attitude, which is very rare. Hard-working, gentle and humble, Yao Bi quickly stood out from many waiters and was valued by the leaders.
After years of hard work, Yao Bi has already become the ace waiter in a five-star hotel. Many old customers came to the hotel and asked Yao Bi to take charge of the reception work by name, which left a deep impression on the customers.
With the rapid rise of word of mouth, Yao Bi's status has also risen rapidly, and her salary has also increased several times. But her goal is far more than that, because her dream is to become the top waiter in the country. Just as Yao Bi was trying to do his job well and looking for room for improvement, the opportunity took the initiative to find him.
20 16, there are still two months before the G20 summit in Hangzhou. In order to show the elegance of China and welcome the super-high-standard banquet of world leaders, preparations are in full swing. At that time, in order to present the highest service level in China to guests, Hangzhou selected five-star hotels nationwide to find real industry elites to serve. After receiving the news, Yao Bi's five-star hotel quickly handed over the opportunity to the ace waiter Yao Bi to participate in the selection on behalf of the hotel.
3.3 times serving the state banquet, becoming the industry benchmark.
Outstanding in his own hotel, but only after arriving in Hangzhou did he know what Yao's talent meant. In the face of industry elites from all corners of the country, many people are much better than themselves, but Yao Bi never felt inferior, but improved rapidly in training, and soon got the opportunity to attend the state banquet with excellent results.
Through training, Yao Bi's service level has made a qualitative leap. She not only has a clear and moderate grasp of each process, but also knows little about the details. Even every guest's eyes can be captured in time, and then she can cope with it calmly and get wide acclaim.
After the state banquet, Yao Bi has reached the top level in the country, but she did not stop there, but took the initiative to change and move forward to a bigger stage.
In 20 17, she went to Xiamen BRIC summit again, successfully broke through the selection and went to the state banquet for the second time. 20 18 Qingdao holds the Qingdao summit in cooperation with Shanghai. In order to show the highest service level to Chinese and foreign heads of state and guests from all over the world, Yao Bi was invited to Qingdao as a tutor to participate in training and selection.
At this time, Yao Bi is already a "battlefield veteran" who has participated in two state banquets. He is not only experienced, but also far more professional.
So, after the training, Yao Bi once again stood out from the service team and became one of the regional directors of the banquet hall, serving as the most important on-site conductor. With the precise grasp of details and the precise control of the audience, the state banquet was successfully conducted, and Yao Bi was well received by the industry and became a well-known figure in the whole service industry.
Yao Bi's efforts for many years can only be described by this sentence in the Eight Waves of Sand. Yao Bi, 23, experienced difficulties far beyond her age, and made corresponding achievements, from squeezing through the crowd, choosing a hotel management major, working in a five-star hotel, attending state banquets twice, and finally conducting state banquets on the spot.
I also hope that Yao Bi can keep his initial heart, continue to work hard, continue to work hard at the top level of the service industry, and continue to contribute his own strength to the country with his own level. The story ends here, so what do you want to say to Yao Bi, a post-90 s "state banquet waiter" who participated in three state banquet services at the age of 23 and was in charge of on-site command? Welcome to leave a message for discussion!