2. Click on the order, enter your completed order, find the store you need to contact, and choose to contact the merchant.

3. Enter the contact merchant page and click to communicate by calling the merchant or chatting online. Take photos of all kinds of take-away food received in advance and send them to the seller to prove the truth of your communication.

4. If the seller refuses to admit it, you can contact Meituan Customer Service Center directly.

5. After entering the customer service center for feedback, fill in the form truthfully according to the actual situation and the pictures taken. The customer service staff of Meituan will call you to understand the situation, and if it is true, it will make compensation, or Meituan platform will contact the merchant for handling.