The hotel opened on 2001May 18, and was newly renovated in March 2007. The building is 20 stories high, with a total of 160 rooms (sets), and the standard room area is 25 square meters.

Hangzhou Xinkaiyuan Hotel Co., Ltd. is a group company integrating catering, accommodation and entertainment. It has eight branches and an investment company, which are located in the prosperous areas of Hangzhou, Shanghai, Beijing, Nanjing, Zhengzhou, Hefei and other cities, with a total operating area of nearly 70,000 square meters. Xinkaiyuan Hotel is headquartered in Hangzhou, located at Jiefang Road 142, Hangzhou, and located in the bustling business district. The hotel faces west by the window and has a panoramic view of the West Lake 500 meters away. Looking eastward, Hangzhou New Railway Station is magnificently displayed in front of your eyes, which is a prime location for tourism and hotel industry. The hotel has 8000 square meters of beautifully decorated Chinese restaurant and boxes with different styles, which can accommodate more than 2000 people at the same time. In addition, the hotel also has 16 different styles of standard rooms, business rooms and various suites.