Word-of-mouth business scoring rules: the first 10% indicates excellent word-of-mouth, the first 10%-30% indicates excellent word-of-mouth, the first 30%-50% indicates good word-of-mouth, and the first 50%-75% indicates poor word-of-mouth. Customers can make an evaluation within 7 days after placing an order. After the evaluation, the customer can carry out the follow-up evaluation or delete the evaluation.

Customers need to evaluate whether they are satisfied with the overall score, taste score, packaging score and delivery. Customers can fill in the evaluation content in the form of words and pictures, and they can also praise/click on the goods. After the customer submits the evaluation, the platform will review it. If the evaluation type belongs to malicious bad review, false praise and graphic violation, the platform will block it.

relevant information

Word of mouth expands offline with "ecological model". The platform opens nine interfaces such as payment, membership, marketing, credit and social relationship chain, and introduces more system vendors and service providers to jointly provide value for offline businesses. Covering restaurants, supermarkets, convenience stores, takeaways, business districts, airports, beauty salons, cinemas and other 12 countries and regions.

In addition to payment as a member and content as traffic, relying on the word-of-mouth platforms of Alibaba and Ant Financial, it will also open up many capabilities in its ecosystem for merchants, including merchant center, online retail, consumer finance and credit risk control. On the platform of word of mouth, merchants can get all kinds of services and products they want in the future, and then do business better.

Baidu encyclopedia-word of mouth