IKEA official website is going to buy something! ?

What, you don't know? Some time ago, when I was visiting IKEA official website, I was suddenly hit by the homepage "From 9.9 yuan, I'll mail it to your home!" Got a fright. It turns out that IKEA has opened a shopping business in official website, which means that you don't have to find a purchasing agent, you can buy it in IKEA official website.

For a long time, IKEA has taken high cost performance as the core, and its products pay attention to functional design as well as appearance design, and have also created many explosive online celebrity products. This is why many young people like to buy IKEA products, and some even buy IKEA products for their own use, such as me. But the only bad thing is that IKEA's online shopping business has been standing still and still insists on its own offline route. If there is no IKEA in the local area, there are only two ways to buy IKEA: purchasing or buying it yourself. This also gave birth to a group of IKEA buyers on Taobao. ?

Until recently, IKEA finally launched online shopping business, and this step is quite big, not only expanding to 149 cities nationwide, but also without any discount on freight and after-sales service. ?

Second, the actual shopping experience?

Just say no, we need to actually experience online shopping at IKEA. ?

1. Log in to IKEA official website (old users can log in through registration information, and new users need to register. )

2. Add the selected goods to the shopping bag. ?

Entering postal code can automatically generate transportation expenses. ?

In addition, I found that there is also a function of "choosing different delivery addresses", which should be that the same order can be sent to different addresses. This detail is still very thoughtful, like it! ?

3. Determine the shopping bag product and enter the delivery address. (Enter the zip code to check the freight)?

4. After confirming the order, directly enter the settlement page. ?

There will be a prompt box at the bottom to tell you how to get the invoice. There will be a prompt box at the bottom to tell you how to get the invoice.

At present, IKEA supports Alipay and UnionPay, which are still in line with the current mainstream payment methods. ?

5. You can view the order status in the background. After the order is generated, IKEA official website will confirm with you by email. IKEA has done this very carefully. I received four emails just after I placed the order, which shows that I am very attentive to the consumers.

On the third day, I received a courier, and the courier's partner was JD.COM. ?

So how big is the gap between online shopping and purchasing costs?

I attach a comparison between the sofa I bought online and the & paragraph & purchase cost. ?

My family now uses Acto three-person sofa, which was bought by Time Taobao and delivered at IKEA Nanjing Store. Due to the fluctuation of commodity prices, only compare freight?

1. Total procurement cost: 5 10 yuan (including procurement cost, freight and packaging cost). IKEA official website's most comprehensive shopping guide: the lowest freight is only 9 packages in 9 yuan! ?

2. IKEA online shopping fee: 99 yuan.

99 yuan is 5 10 yuan, and IKEA wins! ?

Finally, talk about the overall shopping experience:?

1, the shopping process is smooth and the shopping guide is clear; ?

2. The payment method is very grounded, covering mainstream payment methods; ?

3. The service has two details, such as entering the postcode to check the freight, prompting how to get the order, and pushing N confirmation emails; ?

4. Express partners can rest assured that the express service experience is still very good. ?

In short, I didn't pick any thorns. ?

Third, IKEA online shopping strategy?

Having just experienced the online shopping experience, I will talk about what we should pay attention to when shopping in IKEA official website. I also try to cover all the details, which are also for your reference here. (The following contents have been officially confirmed by IKEA, please feel free to use them. )?

Introduction 1: If I want to buy something, where can I buy it? ?

IKEA official website. ?

Some people really can't tell where to buy it. Ikea has several platforms, so I will briefly talk about what each platform does. ?

IKEA website: Before the online shopping business was launched, IKEA official website was a platform for inquiring about IKEA products, and it could inquire about product inventory. At the same time, some combination products can also be purchased online by appointment and added to the shopping list, and an invoice can be generated online, so that you don't have to look everywhere in the mall. Then it released some preferential information, and it is still responsible for online shopping. ?

Wechat official account/:mainly publishes some latest news, new products and special prices of IKEA. IKEA has no flagship stores in Taobao and JD.COM. (Will there be one in the future? It's really hard to say. )?

APP client: At present, IKEA has two mobile phone clients, one is the IKEA store app and the other is the IKEA catalog mobile phone app. The former is equivalent to an online shop, but it does not support online shopping. The latter is the electronic version of your home guide. By the way, the tutor's reading experience is too poor, loading is too slow, and he often flashes back. )?

App client can only collect money, not settle.

By the way, there are 149 cities currently open, and the coverage is still very wide. You can go to official website for details. ?

Raiders 2: What is the online shopping process? ?

First, you need to register an IKEA official website account, then log in and fill in the relevant information before you can shop. The overall interface and shopping style feel quite similar to Amazon. ?

For a more intuitive understanding, I simply made a flow chart for your reference. ?

By the way, if it is the first time to register, remember to apply for the IKEA membership card, and you can directly bind the card package later. Just show it online at the IKEA store. Membership card can enjoy "extra" extended warranty service. )?

Raiders 3: What products can't be purchased through IKEA official website? ?

Edible green plants and knives cannot be purchased. ?

Custom cabinets can't be bought, and neither can kitchen cabinets. ?

But to be honest, I really hope that IKEA can develop this business. I've seen IKEA kitchens bought in different places, then delivered logistics and installed them myself. That's true love! I think we can consider cooperating with a third party to realize the installation of cabinets in different places in the future. (I hope IKEA can consider it! )?

Everything else can be bought in official website. ?

Tips: How to make sure the goods can be purchased? ?

It's actually quite simple. Add your favorite items to the shopping bag, and enter the postal code of your city in the lower left corner of the settlement page for inquiry.

If you can buy it, you can enter the settlement page normally. If you can't buy it, there will be relevant information prompts on the webpage, and the freight will be generated.

Raiders 4: Is the price of online shopping the same as after-sales service? ?

Confirmed, the same! ?

There is no offline payment or e-commerce payment, and the price is clearly marked in official website. After-sales service can enjoy the warranty of goods without any shrinkage. For specific after-sales terms, please consult customer service in detail. ?

Raiders 5: What express delivery is used to deliver the goods purchased from IKEA official website? ?

Many people are curious about how IKEA delivers goods. You should know that IKEA's own delivery service is limited to urban areas, and the cost is not low, and the advantages are not obvious. At this point, IKEA knows itself very well, so it adopts the way of cooperation with third parties to meet its logistics services. ?

At present, small items in IKEA stores pass through JD.COM/Suning,, while large items pass through New Brother. ?

What I bought myself was delivered by Jingdong Express, which was very unexpected! I don't want to talk more about the service of Jingdong Express here, but I can only say: IKEA really has a conscience! It can be seen that IKEA still attaches great importance to logistics services, so from the initial partner selection, the starting point is very high. ?

Raiders 6: What should I do if the online shopping goods are delivered less, delivered wrongly or damaged? ?

If you find the above situation, you can directly refuse to accept it, communicate with the courier for confirmation, take photos and leave evidence, and contact IKEA customer service in time to inform the situation. ?

After confirming the facts, IKEA will reschedule the delivery time. ?

Raiders 7: What should I do if I buy something and want to return it? ?

As long as the goods are intact and well packaged, you can contact customer service to apply for return service within 60 days from the date of receiving the goods (within 365 days for IKEA family members). The advantage of IKEA membership card lies in after-sales, unlike some membership cards that only earn points and cannot change things. )?

The cooperative courier will pick it up at home. It's the same as ordinary express. ) ?

Raiders 8: How is the IKEA express/logistics fee charged? ?

According to the volume of goods, it is divided into ordinary parcels and freight goods. See the figure below for specific charges. ↓↓↓?

This is my own rough freight standard. For more details, please refer to the relevant provisions of official website. ?

Raiders 9: Can the goods purchased in IKEA official website be picked up directly in the shopping mall? ?

Sorry, not yet. ?

All goods in IKEA stores are shipped from the central warehouse, not from any IKEA store. ?

Introduction 10: Do online shopping products also enjoy on-site installation services? ?

The installation of some IKEA products (TV cabinets) is a little complicated, so it is necessary to purchase IKEA installation services. Can online shopping products also enjoy on-site installation service? ?

Of course, and the service fee standard is the same as the door-to-door service in the same city. See the figure below for details. ?

But the installer is not IKEA's own after-sales staff, but a third-party cooperative installation service company. (according to IKEA's standard of choosing express delivery, it should be no problem to install this piece. )?

Introduction 1 1: How to get the invoice? ?

After you complete the online order payment, you can obtain the electronic receipt of the online order through the e-mail address filled in at the time of registration, then scan the QR code on the electronic receipt, fill in the billing information online by yourself, and apply for issuing an electronic general VAT invoice or a special VAT invoice. ?

For the special VAT invoice, IKEA will issue it and send it by express within 15 working days after placing the order.

Fourth, summary?

The above is my shopping strategy as a consumer and IKEA powder. The purpose is to let everyone know the online shopping business of IKEA more intuitively and have a good shopping experience at the same time. ?

Having said that, I wanted to continue to say "those IKEA products worth recommending". Forget it, it's all yours. Welcome to share your "IKEA products I bought in those years" in the message area.

This answer comes from a good user, Uncle Jiang. For more decoration strategies and home experience, welcome to visit the Good Life APP.