The work summary of the gold shop for one month is brief. In the workplace, as a gold shop salesman, we need to write a work summary in order to improve ourselves. Next, let's take a look at the work of the gold shop for one month and summarize the brief related contents.

A month's work summary of the gold shop is short 1 1.

How time flies! I spent four years in Kimberly. 20XX came to Kimberly West Store with the opening of the new store on February 6th. This year, I learned a lot and gained a lot. Thank you for your support and help, and let me grow better. Now I will report my work in 20XX as follows:

First, the working attitude is diligent, sincere and not bored.

Actively complete the work on the second floor.

1, call before 1 1 every day, and send Kimberly's blessing to customers in time;

2. Insist on calling back three days a day, and call the customer on the third day after buying jewelry to ask if the necklace length and ring size purchased by the customer are appropriate, so that the customer can feel that Kimberly's service is so caring.

3. Collect the customer files purchased on the same day every night, carefully register the customer's birthday, and avoid missing items.

Second, be responsible for your own responsibilities.

I have been dealing in diamond commodities for more than two years. In the management of goods, first check the quantity of newly arrived goods; Check whether the jewelry logo is consistent with the label and certificate; Check whether the quantity and price of jewelry are consistent with the bill of lading; Check whether the goods have quality problems, pick out the goods with problems in time and return them to the company; Timely replenish the out-of-stock goods in the counter, classify and place the new and series ornaments launched by the company, and choose a separate counter to display them centrally; Cooperate with the two stores to transfer goods, and need to deliver them at any time; For the goods coming out of the cabinet, it is necessary to leave the warehouse in time, and the new goods should be put into storage in time. At the end of the month, ensure that the monthly inventory is completed smoothly and the data is foolproof; No one is allowed to take the goods out of the counter and leave the store without the manager's permission. Everything is done in place, and there is not a mistake in a year.

Third, in the sales summary is as follows:

During the reception, fully display jewelry products. Because most customers lack jewelry knowledge, it is very important for salespeople to show jewelry and actively guide customers to try on jewelry. When I take out the diamond jewelry, I will describe it to the customer, such as describing the diamond cutting, turning the diamond ornament gently by hand and moving my mouth manually, and then giving it to the customer after the description is basically completed, so that the customer will imitate my actions to observe the diamond and ask, "What is Belgian cutting?" I can explain that this kind of question and answer is the skill of salespeople to display jewelry. When customers choose eye-catching styles, I recommend two kinds of ornaments with big style contrast and long observation time, and describe the different styles represented by the two styles, so that it is easy to lock and narrow down the styles and scope selected by customers. When choosing the price, follow the principle of soaring and falling slowly.

the second

Time flies, and it has been more than 4 months since I came to xx Gold Store in a blink of an eye. As a member of xx Gold Store, first of all, I would like to thank all shareholders, general manager, floor manager and colleagues for their help, support and guidance. In the past, there were gains and losses. Now we will summarize the work in 20xx.

First, improve their own quality and perform their duties.

In September of 20xx, I came to xx Gold Store. Facing the new environment, I face greater challenges and tests. I understand that in order to meet the needs of my present job, I must give priority to learning the knowledge of diamonds, improve my overall quality and enhance my knowledge of sales. Change your role as soon as possible and become a qualified shopping guide as soon as possible. Attitude determines everything, and I deeply realize that learning sales is not only a task, but also a responsibility for work. Over the past six months, I have come to the gold shop to insist on learning professional knowledge, humbly ask my colleagues, and strive to improve my sales knowledge and understanding of diamonds. Integrate theory with practice and exercise yourself with practice. Through study, I know that as an excellent shopping guide, I should have excellent sales ability, coordination ability and communication ability. Constantly strengthen service awareness. Cultivate the ability to find and solve problems in time and accurately analyze, judge and predict the market. Create better economic benefits for our store.

Second, be responsible for your own responsibilities.

With the correct guidance of the floor manager and the help of my colleagues, I overcame the difficulties of being unfamiliar with the market and customers through my own efforts and completed the task well. Over the past year, I have been conscientious in my work and diligent in my sales, not afraid of hardships and tiredness. In business work, first of all, starting from the characteristics of each piece of jewelry, while understanding technical knowledge, carefully analyze market information and formulate specific sales plans in time; Secondly, communicate with colleagues frequently, analyze the market situation, existing problems and solutions, so as to improve together.

Third, the sales experience summary

Through half a year's work, I summed up my own experience: first, in the face of customers, we should observe more, think more and analyze more, introduce products to customers in time, and create a relaxed environment for customers. Secondly, fully display the characteristics of jewelry selected by customers, communicate with customers about the characteristics of jewelry with a family-like attitude, teach him the methods of jewelry selection, pay attention to the problems in jewelry selection, and narrow the distance with customers in communication to stimulate customers' desire to buy. The more customers know about diamonds, the more satisfied they will be after buying them. For example, when a lady brings a diamond ring to work, she always wants to attract the attention of her colleagues. When others see this diamond ring, she will talk about her understanding of it and fully enjoy the spirit of owning it. At the same time, she also advertised for a gold shop.

Four. 20xx year outlook

In the coming new year, I made a sales plan for next year:

(1) product strategy: when customers come to buy diamonds, they should make full use of the diamond luster and strong fire color of diamonds, and use the characteristics of high refractive index and high dispersion value of diamonds to stimulate customers' greater desire to buy. Fully explain the standards of color grading, clarity grading and cut grading to customers. Let customers know more about the products they buy and have more yearning for buying.

(2) Price strategy: When the gold shop is pricing, put the discounted jewelry near the middle price goods, so that customers can see the different styles of their favorite jewelry and discounted jewelry. Enhance customers' desire to buy the selected jewelry.

(3) Service strategy: When customers are picky about the selected styles, they should recommend two kinds of jewelry with great contrast and long-term observation in time, describe the different styles represented by the two kinds of jewelry, so as to lock and narrow the styles and scope selected by customers, and introduce them to customers according to the principle of "up and down" when choosing, so as to make customers yearn for the selected products.

(4) Database marketing strategy: obtain the information of loyal customers through various channels, including name, address, occupation, etc. Analyze this information, publicize new products and special instructions to them, and make them become "repeat customers" of the gold shop.

With the development of economy and the enhancement of consumers' purchasing power, the diamond market will continue to grow. As a qualified employee, I will integrate my knowledge and resources according to my own strength, get more market information for gold shop sales, and make a modest contribution to gold shop more effectively according to my own information and knowledge.

The work summary of the gold shop in one month is relatively short, with 2 articles 1.

Time flies, the sun and the moon fly, and half a year has passed in a blink of an eye. Looking back on my work this year, I can say that I have made some achievements, but there are also many problems. In order to do better in the future, my work is summarized as follows:

I. Work Review

I love my job, have a strong sense of responsibility and dedication, go to work on time and abide by various rules and regulations. In the first three months, I worked actively, studied professional knowledge seriously, had a correct working attitude and was serious and responsible. However, in the last three months, the work was relatively negative, and the task was not completed well, only 80% of the task was completed.

Second, shortcomings in the work.

1, poor marketing, not giving full play to personal abilities.

2. Lack of enthusiasm and initiative; Sometimes bad sales are negative, and the summary after sales failure is not enough. Every sales failure has its reasons, such as whether the jewelry recommended to customers meets the needs of customers, and whether the attitude towards customers is blunt, which causes customers' dissatisfaction. The service quality needs to be further improved.

3. Insufficient psychological grasp of customers.

Third, the direction of future efforts

1. On the basis of consolidating achievements, we should strengthen our understanding of jewelry, improve our own sales skills and learn from the successful experience of others. Summarize the causes of failure and correct them in time.

2, constantly strengthen quality training, to further improve the level of business.

3. Welcome customers with a good mental state, receive customers in time, analyze and classify customers, communicate with colleagues, find shortcomings, help each other and improve together.

4. Grasp customer psychology, learn from advanced colleagues, learn from experienced colleagues, correct service attitude, strive to continuously improve jewelry sales, and strive to improve the reputation of jewelry brands and jewelry stores.

In the past work, despite some achievements, there are still some shortcomings. In the future work, I will seriously study my business knowledge, and strive to make my work performance reach a new level in an all-round way to ensure the completion of the tasks throughout the year.

the second

I have worked in the company for almost a year. This year, with the help of my colleagues and the company, I slowly stepped into the door of the jewelry industry from a layman. Jewelry was noble and mysterious in my previous impression. In the process of working in the company, I gradually became familiar with these jewels and regarded them as a real part of my career.

As far as personal professionalism is concerned, I really learned a lot this year. The more you know, the more you feel the need to deepen your study. When I first entered the business, I thought it would be great to know what diamonds are and what platinum is. But with the in-depth understanding of the industry, I deeply feel that I need to know more professional knowledge, such as the hottest jade, a lot of gold sold, and other colored gems and so on.

In terms of personal performance, I am responsible to say that I am not satisfied with the sales situation this year, the sales volume is not ideal, and the time for customers to come to the counter is short. In this store, although we occupied an ideal position, we did not produce good results. For this, I have always been like a boulder. On the one hand, we are under great pressure and feel that we have failed the expectations of the company.

The performance of objective analysis is poor, and I have summarized three aspects:

On the one hand, our professionalism needs to be improved. The professionalism mentioned here mainly refers to professional knowledge, sales ability and work enthusiasm. I have to admit that I am not good enough in this field and I am very enthusiastic about sales, but my professional knowledge and professional sales ability of jewelry must be improved. Here, I sincerely hope that the company will give us more opportunities to improve our learning in the new year, which will not only increase our sales ability and enthusiasm, but also increase our sense of belonging to the company.

On the other hand, the display of commodities is not absolutely perfect with the display of main commodities and auxiliary commodities. I think our props are intact, mainly in the layout. The position that customers can easily see and the effect of standing outside the counter should be more coordinated with our main displayed goods. I also hope that the company can give us professional help and help us improve the counter display.

Third, the product structure, the number of products on the jewelry counter of this brand is not enough, and the other is not exquisite enough. There are many loopholes in the product structure, which will cause two serious problems. One is that most of the time, customers can't directly choose the products they need on the counter, and we need to spend more time to guide customers to go in other directions, but this is obviously circuitous and the effect is not good. Another problem is that the display of the counter and the display cabinets behind it will be sparse, which will make our counter ugly. So I hope the company can make some adjustments and enrich its products. Of course, it doesn't mean that the goods must be complete. I think it can get twice the result with half the effort to make correct adjustments to the mainstream commodities in this market.

The above three aspects are the main reasons for my poor performance this year. In short, sales should be customer-centric. After all, the competition between shops and the surrounding environment is fierce. Only by serving customers as well as possible can we establish our own customer circle and have a benign and lasting performance.

We should see that the potential of the store is huge, and our position is not bad, occupying two sides and a corner. If we can make a good adjustment at the main level, then I still have great confidence in our performance in the new year.

In the new year, I will definitely put more enthusiasm into sales, and I will also feed back the information to the company in time. I hope the company can point out my shortcomings in time and give me help and improvement.

No one is perfect. I believe that as long as we can really work as a team and support each other, many problems can be solved quickly, and we can also give full play to our advantages in communication and sales.

I hope that in the new year, the company's performance will be better, and the business of this brand of jewelry counters will have a qualitative breakthrough.

The summary of the work of the gold shop for one month is very short. 3. Personal work summary of jewelry sales

In a blink of an eye, the year of 20xx is about to pass, and we will greet the arrival of 20xx with confidence. In the past six months, we have mixed feelings. Generally speaking, we have successfully completed the sales task stipulated by the company. In the three years of xxx, we have always adhered to a sincere and professional attitude towards every customer and strived to provide training in line with their style. We can basically grasp the customer's psychology, use the customer's psychology to seize every customer who has the intention to buy, and strive to increase the sales volume of our xxx and further enhance the brand awareness. In xxx, a big stage to show my talents, I also made many new friends, and I also thank my colleagues and leaders who have fought side by side. The following is my summary of xxx20xx:

First, study hard and strive to improve.

Must learn a lot of professional knowledge, as well as the relevant knowledge of the shop assistant industry, so as not to be eliminated in the continuous development and changes of the times.

Second, keep your feet on the ground and work hard.

As a qualified salesman, we must be familiar with professional knowledge, work hard, step by step, take the tasks assigned by the leaders seriously and deal with them in time.

Third, the existing problems

Through this half-year work, I also clearly saw my own shortcomings. As long as I don't follow up and pay a return visit to the customers who are interested in buying, I will make a good record in my future work and pay a regular return visit to make them all our old customers. In a word, I have gained a lot through hard work. I firmly believe that I can do well as long as I work hard.