The staff at the meeting place must obey the superior leaders, act according to the requirements of the enterprise, truthfully report their work to the leaders, respect and maintain the prestige of the superiors, ask for instructions in time if there are any problems, enhance the initiative of their work, do their duty to provide services within the scope of their duties, observe carefully, be good at analysis, constantly improve their service level, and dare to take responsibility when encountering problems.
We should have the desire to get along with colleagues, express our desire to get along with each other with our emotions, language, decent manners and friendly attitude, so as to establish mutual trust and friendship. Conference reception service is a comprehensive work, which depends on the cooperation of all departments, especially large-scale conference activities, and it is also an overall work. Therefore, it is particularly important to do a good job in the coordination of friends and neighbors. This requires the conference receptionists to have the overall concept, obey the overall situation partially and proceed from the whole.
Meeting process
1. planning: provide an exhibition planning agent, tell us your thoughts or ideas, and we will provide you with a feasible plan and a receipt for the meeting. Our past successful experience will be the basis for your successful holding of the conference.
2. Consultation: At this stage, we will make preliminary communication with the entrusting party, put forward some plans for the entrusting party to choose, and recommend suitable conference hotels, restaurants, menus, conference traffic flow and reception flow suitable for the budget.
3. Investigation: After further gaining mutual trust, you or your representative will be arranged to visit the hotel, conference venue, environment, transportation and necessary equipment provided by us at the destination, and at this stage, the service items, service processes, promotion schemes, service prices and other contents will be discussed in depth, and the responsibilities and obligations of both parties will be roughly defined.
4. Confirmation: At this time, patience and care are needed-we should scrutinize the envisaged processes and plans one by one, make the plans as detailed as possible, and then confirm the rights, obligations and responsibilities of both parties in writing, and sign relevant service agreements.
5. Implementation: Strict and humanized implementation of the agreement will be a high sublimation of the spirit of cooperation between the two parties. No matter how perfect the idea is, any plan has flaws. It is necessary for both sides to cooperate on the concept of cooperation, put aside their temporary differences and aim at the successful conclusion of the exhibition. During this period, both parties need to promise the services beyond the original agreement orally or in writing as a continuation of the agreement, and temporarily decide the person in charge of signing the contract. All temporary exchanges are allowed in the form of pre-negotiation and post-settlement
6. Settlement: The financial personnel of both parties carefully check various documents and conduct accounting in strict accordance with the agreement.