1. Check the setting, cleanliness and hygiene of the dining room and the completeness of the supplied dining room utensils and equipment before meals.
2. Supervise the waiter's work during the meal, play a leading role and do a good job in on-site training.
3. Coordinate and communicate the work of restaurants, food delivery departments and kitchens.
4. Pay equal attention to special guests and important guests, introduce menu contents, recommend special dishes and answer guests' questions.
5. Pay attention to the guest's dining situation, handle special situations in time, and improve the guest's satisfaction rate: handle guest complaints in time and solve them properly.
6. Responsible for the supplement of tableware in the restaurant.
7. Implement the daily hygiene work plan, and keep the restaurant clean and the personal hygiene of the waiters.
8. After stopping business every day, be responsible for conducting a comprehensive inspection of the restaurant and filling out the business report.
9. Be responsible for evaluating subordinates and organizing the training of this position in a planned way.
[hierarchical relationship]
Direct superior: supervisor
Direct report: waiter