When there is an error in the communication of the steam platform, there may be many problems, such as network jam, game failure, network connection disconnection, etc. In order to solve these problems, we can try the following methods: 1. Check the server status of the steam platform; 2. Check the network link to ensure normal access to the steam platform; 3. clear the cache; 4. Try to reinstall the steam platform; 5. Try using another network connection. If the above methods do not work, you can consider contacting the customer service of the steam platform to get better help.