1, liquor sales to effectively use their voice infectious

Powerful voice infectious will make the customer quickly accept the liquor sales salesman, like the liquor salesman, the liquor salesman to establish instant affinity has a great help. From the point of view of the elements of communication, voice infection from three aspects: voice characteristics, wording and body language.

Voice characteristics, the main factors are: positive, enthusiasm, rhythm, tone, intonation and volume. A positive mindset will make the voice of the liquor sales salesman sound positive and energetic as well.

A positive mindset is important not only for the salesperson, but for any form of sales. A positive mindset in telemarketing leads to positive behavior. Positive means that whenever a salesperson calls a customer, or a customer calls a salesperson, he or she can move in a direction that is favorable to the sale and moves the sale forward.

In fact, in many cases, all those negative thoughts we have are the result of us pressurizing ourselves, when in fact we don't have to do that at all. So, if you've been negative about your clients before, from now on, go to every client you meet with a positive mindset, and you'll find that miracles really do happen!

2, enthusiasm

Enthusiasm can infect the customer, there is no doubt! In liquor sales salesman meet with customers, both sides produce enthusiasm, which is a very natural process. But in telemarketing skills, to do this, there is a certain degree of difficulty.

Many liquor sales sales salesman in the meeting with customers to talk, even if the conversation for a long time, can still be said to be energetic, but on the phone, but it is easy to feel tired. So it's not too hard to generate enthusiasm, it's hard to maintain a high level of enthusiasm at all moments throughout the day. It's no wonder though, with endless phone call after phone call and the stress of the job, it's easy to see why. How do you maintain a high level of enthusiasm on the phone at all times?

Take a break from the phone for a few minutes; have a drink of your favorite beverage; walk around and move around; take deep breaths.

3, rhythm

Infection is also reflected in the rhythm of speech. Rhythm on the one hand refers to the liquor salesman speaking speed, on the other hand also refers to the customer's reaction speed of the problem. White wine sales salesman speaking too fast, may make the customer listen not too clear, so that customers lose interest, and too slow speed of speech will often lack of passion.

In addition, the speed of reaction to the customer is also very important. To the customer's response if too fast, for example, the customer speaks: "I said the main purpose of this matter is ......", this time the salesman speaks: "I know, you are mainly for... ..." because the liquor sales salesman knows what the customer is going to say below, and he interrupts the customer! This situation sends a message to the customer that he doesn't care and isn't listening carefully. Note that at this point, the liquor sales salesman is not doing a robocall, but, of course, it's not okay to be too slow.

4, tone

When talking to customers on the phone, the tone of voice used is also very important. The tone of voice should not be condescending. That is, we do not want customers to feel that we are begging them, for example: "Look, this thing, ah, all rely on you", etc., this tone of coyness will only transmit a negative impression to the customer, but also not conducive to the establishment of the image. Imagine: which expert is begging for it? Of course, liquor sales salesman do not want customers to feel that we have an overbearing stance, such as: "You do not know our company ah!"

5, tone

Tone can not be too high, if it is a male voice, low, strong, powerful voice will be more attractive, the male voice, especially do not be too sharp, or too much like the female voice, effeminate. At the same time, the use of intonation in speech should be subdued.

The liquor sales salesman if there is no certain number of customers, we have to honestly look for reasons from themselves, why other salespeople can have a large number of customers, and you do not have? Not you are not sincere enough, not you do not know how to be polite, just you do not have a certain telemarketing skills, can not be good with the customer around, from the psychological conquest of the customer.