1, if you have been to the epidemic area, you need to be strictly isolated. After isolation, you need to carry out nucleic acid testing. After the nucleic acid test report is negative, wait for it to turn into a green code;
2. If you haven't been to the epidemic area, you can give feedback by means of complaint, etc. After the user submits the complaint request, if it meets the requirements of complaint code change, the system will generally complete the processing within 24 hours.
Generally, it takes 14 days to isolate, and 4 to 5 times of nucleic acid detection are needed within this 14 day. After the nucleic acid detection result is negative at the end of isolation, the green code can be restored on the second to third day after isolation. If you are in home quarantine when applying for a health code and your current health status is abnormal, if you fill in the two questions incorrectly, a yellow code will be generated. In this case, the error message can be modified, and the orange code will turn into a green code after the information is corrected. The information can only be modified once a day, so please fill in it carefully to avoid making mistakes again.
The orange code is mainly generated by the following categories of people: people with abnormal health conditions, such as fever, shortness of breath and respiratory symptoms. Returnees from other places need to be quarantined at home for 14 days, except for those returning from key epidemic areas. Other personnel who need to be included in the yellow code management. The health code is based on the actual real data, which can be generated by citizens or people who have returned to work through online declaration and background audit. As a electronic certificate where individuals pass in and out locally, the QR code can be declared once, which is universal in the whole city. The introduction of health code aims to make the resumption of work more accurate, scientific and orderly.
legal ground
Law of the People's Republic of China on the Prevention and Control of Infectious Diseases
Article 12 All units and individuals within the territory of the People's Republic of China must accept preventive and control measures such as investigation, inspection, sample collection and isolation treatment of infectious diseases by disease prevention and control institutions and medical institutions, and provide relevant information truthfully. Disease prevention and control institutions and medical institutions shall not disclose relevant information and materials involving personal privacy.
Where the administrative department of health and other relevant departments, disease prevention and control institutions and medical institutions violate the legitimate rights and interests of units and individuals by illegally implementing administrative management or preventive and control measures, the relevant units and individuals may apply for administrative reconsideration or bring a lawsuit according to law.