Zhihu's official apology is also very timely. The official account of Zhihu responded to everyone that Zhihu also entrusted a company with a good reputation in the industry to produce the moon cakes. On the way to produce the moon cakes, he also proposed to use maltitol instead of sucrose, because the calories of the low-sugar moon cakes made in this way are lower, and both diabetics and people who lose weight can safely eat them. Therefore, Zhihu's starting point is good, but he ignores that some people are intolerant of maltitol, which leads to physical discomfort and diarrhea.
Zhihu also said that he had contacted people with diarrhea, provided remedies as much as possible, and recalled all moon cakes urgently. In the process of product selection and procurement in the future, stricter and higher standards will be implemented. I also hope that everyone can participate in the process of product selection and procurement and evaluation in Zhihu in the future. Therefore, eating moon cakes that eat food will lead to diarrhea, and the root cause should be xylitol in moon cakes.
Because some people will have intolerant reaction to xylitol, but Zhihu's starting point is good, but he is not considerate. Moreover, sugar alcohol used in Zhihu moon cakes is more expensive than sucrose used in ordinary moon cakes. Zhihu's moon cakes use sugar alcohols as sugar substitutes, which need to reach the same sweetness as ordinary moon cakes, and the price is 4-5 times more expensive than ordinary moon cakes. Because when Zhihu was making moon cakes, he thought that some people might be unable to eat moon cakes because they were losing weight or their blood sugar was high, so he chose sugar instead, so Zhihu was kind enough to do something wrong.