1, consumers in the consumption, found that there is a foreign body of food, belonging to the food does not meet the food safety standards, can be examined and treated in the hospital, can be asked to the operator to compensate for the losses suffered;

2, in addition to compensation for losses, the seller is also required to pay the consumer ten times the food or three times the loss of damages, need to be paid If the amount of compensation is less than one thousand dollars, it is regarded as one thousand dollars and no penalty is required.

The standards for food safety are as follows:

(1) the limits of pathogenic microorganisms, pesticide residues, residues of veterinary drugs, heavy metals, pollutants, and other substances that are hazardous to human health in food-related products;

(2) varieties of food additives, the scope of their use, and the amount of food additives;

(3) requirements for nutritional content of foodstuffs for infants and young children;

(4) requirements for nutritional content of foods for infants and young children; and

(5) requirements for the use of food additives. nutritional composition requirements;

(4) requirements for labeling, marking, and instructions related to food safety and nutrition;

(5) quality requirements related to food safety;

(6) food testing methods and procedures;

(7) other contents that need to be formulated as food safety standards;

(8) all the additives in food must be listed in detail;

(9) all the additives in food must be listed in detail;

(10) all the additives in food must be listed in detail. additives must be listed in detail;

(9) hygienic requirements for food production and operation processes.

In summary, when consumers consume food that is found to have a foreign substance, it is food that does not comply with food safety standards, and they can go to the hospital for examination and treatment, and they can demand compensation from the operator for the losses they have suffered.

Legal basis:

"The Chinese people's *** and the State Food Safety Law" Article 124

Violation of the provisions of this law, one of the following circumstances, does not constitute a crime, by the people's government at or above the county level, the supervision and management of food safety confiscate the illegal income and illegal production and operation of food, food additives, and can be confiscated for the illegal production and operation of tools Equipment, raw materials and other items; illegal production and operation of food, food additives less than 10,000 yuan in value, and impose a fine of 50,000 yuan or more than 100,000 yuan; value of 10,000 yuan or more, and impose a fine of 10 times the amount of 10 times the amount of 20 times the amount of the value of the goods; the circumstances are serious, the revocation of the license:

(a) the production and operation of pathogenic microorganisms, pesticide residues, veterinary drug residues, biological toxins, Heavy metals and other contaminants and other substances hazardous to human health in excess of the food safety standards and limits of food, food additives;

(b) the production of food, food additives with food raw materials and food additives that exceed the shelf life, or the operation of the above food, food additives;

(c) the production and operation of food in excess of the scope and limits of food additives;

(d) the production and operation of food additives in excess of the scope and limits of food;

(d) the production and operation of spoilage, rancidity of fats and oils, mold and insects, dirty and unclean, mixed with foreign matter, adulteration and adulteration, or abnormal sensory properties of food, food additives;

(e) the production and operation of food, food additives labeled with a false date of production, shelf life, or beyond the shelf life;

(f) the production and operation of non-registered health food, special medical use formulas, infant and young children's food additives;

(f) the production and operation of health food, special medical use formulas, infant and young children's food additives. Formula for Medical Purposes, infant formula milk powder, or not in accordance with the registered product formulas, production processes and other technical requirements of the organization of production;

(vii) the production of infant formula milk powder in bulk, or the same enterprise to the same formula to produce different brands of infant formula milk powder;

(viii) the use of new food raw materials for the production of food, or the production of new varieties of food additives, the production of food additives. Failure to pass the safety assessment;

(ix) food production and operation in the food safety supervision and management department ordered them to recall or stop operating, but still refused to recall or stop operating.

In addition to the preceding paragraph and the provisions of Article 123 and Article 125 of this Law, the production and operation of food, food additives that do not comply with laws and regulations or food safety standards, shall be punished in accordance with the preceding paragraph.

Production of new varieties of food-related products, did not pass the safety assessment, or the production of food-related products do not meet the food safety standards, by the people's government at or above the county level, food safety supervision and management departments shall be punished in accordance with the provisions of the first paragraph.