The national customer service telephone number of Jingdong Finance is: 95 1 18, and the service time is 9:00-22:00, and holidays are uninterrupted. If you are prompted that the human seat is busy when dialing, it is suggested to call again at a different time, or contact the online customer service of Jingdong Finance. The online customer service time is 9:00-24:00, and the intelligent robot customer service will answer your questions 24 hours a day.

If you have any questions about JD Finance business, you can contact online customer service in JD Finance official website. The online customer service consultation entrance is:

1, computer side: click on the contact customer service-my customer service-online customer service icon in the upper right corner of the homepage of Jingdong Finance, or the online customer service icon in the lower right corner, and then select the business you want to consult after entering the consultation page for consultation.

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2. Jingdong Finance APP: I-exclusive customer service-the "+"on the left side of the input box-manual customer service or enter the password: switch to manual, and then select the business consultation you want to consult.

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