1, after-sales service
In the distribution process, it is inevitable that due to improper transportation, or customers in the early stages of communication there are a number of problems, resulting in the distribution of food ingredients are damaged or missing, or the customer placed the wrong order. At this time it is necessary for the food distribution company to provide food replenishment services, timely procurement of fresh ingredients, delivered to the hands of customers to ensure that customers can eat on time.
2, nutritional guidance
In addition to the simple distribution of ingredients to customers, the canteen food distribution company will also provide customers with meals with the guidance service, for example, some distribution companies have their own health and nutrition centers, can provide customers with scientific ingredients with the nutritional adequacy at the same time, but also able to enrich the variety of customer meals.
3, emergency plan
Cafeteria food distribution company's services are customer-centered, the pursuit of "professional, focused, dedicated," dedicated to each customer to provide quality service. In the actual process of cooperation, it is inevitable to encounter some urgent and unexpected situations, such as customers temporarily have a new order, sudden extreme bad weather, temporary traffic control. In the face of these situations, the cafeteria vegetable distribution company needs to set up a good emergency plan team, prepare solutions, do not delay the customer meal, to ensure quality service experience.
4, cafeteria management assistance
Generally, the customer cafeteria in the process of operation, in addition to the procurement of ingredients, there will be about the management of the cafeteria staff, the procurement of equipment issues. For example, the recruitment of chefs, kitchen cleaning facilities replacement, large frying equipment purchase. Cafeteria food distribution company in addition to their own food channel advantages, related to industry-related content and products also have a certain understanding. Distribution company can be based on their own industry advantages and resource advantages, for customers to coordinate or answer the related canteen management problems.
Two, food distribution notes
1, loading before the driver and the warehouse supervisor to check together with the title and number of pieces of inventory goods, after loading the car in this inventory once, to see if there is no omission.
2, after the goods are loaded, the driver should check the vehicle's functionality, such as tire pressure, fuel tank storage, close the door and so on.
3, before sending the car need to check the consignee on the delivery note and the address is consistent, check the accuracy before moving to prevent misdelivery.
4, the driver in the car before the delivery road to be clear, so as not to go the wrong way, wasting time; driving to abide by traffic rules, always pay attention to traffic safety; attention and familiarize themselves with the delivery of the road, so that the next delivery to be smooth and fast.
5, the goods delivered to the destination, to be signed by the consignee; sent to the freight station, logistics personnel to distinguish between different customers of the goods, and pay careful attention to the environment and safety of the freight station to ensure the safety of the goods; when the freight station staff to fill out the freight bill, we must carefully check the address to the address, the customer's title, phone number, the number of goods and so on, recognized as correct before returning. Logistics staff should be the day has been shipped to the logistics director of the delivery note back to the company, and then brought back to the company by a person for archiving, sticking in the original order above.