You can call the merchant directly to communicate and negotiate. If negotiation fails, you can also take food from Meituan or call 123 15 to complain to the merchant.

Meituan Takeaway is an online ordering platform under Meituan. It was officially released on 20 13 1 1 and is headquartered in Beijing.

The number of take-away users of Meituan reached 250 million, the number of cooperative merchants exceeded 2 million, and the number of active take-away riders exceeded 500,000, covering more than10.3 million cities, and the daily order volume was 2 1 10,000 orders.

Start contactless safe delivery

On the basis of "non-contact food delivery", Meituan Takeaway upgraded and launched "peace of mind non-contact food delivery", that is, on the basis of non-contact food delivery in which the rider and the user negotiate to place the food in the designated position and avoid face-to-face contact, it provides safety protection information such as the health status of the chef, packer and rider, as well as the disinfection of the lunch box.

It is presented to users more transparently in the form of "electronic card+physical card" at the merchant end and the takeaway end, ensuring the non-contact visual traceability of the whole process of food safety information.