Speech for the promotion of restaurant waiter to minister

First of all, I would like to thank the company for providing us with such a platform for flight test. I am very grateful to the group company and hotel leaders for giving me this opportunity to participate in the competition for the position of head waiter in hotel catering department today. This is an opportunity and a challenge for me. I will cherish this rare opportunity to show myself and exercise myself. At the same time, I will bravely accept everyone's judgment.

my name is _ _ _ _, and I am years old. I joined the hotel in, a big family with talented people and forge ahead in unity. I have worked in the front-line position of the hotel for six years. With the care and guidance of the leaders and the support and help of my colleagues, I have been fortunate to learn a lot. I have won many awards such as the hotel's (own awards) for my outstanding performance. In, I was sent to the South Hotel for management and got the opportunity to study abroad. This series of experiences has made me make great progress, and I would like to express my sincere thanks to all the leaders present here! It was your's support and love that made me confident to step onto the stage of this campaign.

six years of hotel work experience has given me a deeper understanding of the hotel service industry, especially the work of the food and beverage department. Years of front-line work experience have developed my rigorous and meticulous work style, as well as my perseverance in facing difficulties. And rich experience, solid business ability and careful work style have won me the trust and respect of leaders and many guests. I believe these experiences will be of great help to me in my future work. If I want to be a qualified head waiter of catering department, I should not only have a certain professional level, comprehensive quality and psychological quality, but also have good interpersonal communication skills. Although I have many shortcomings, I will continue to strengthen my business study and sum up my experience in my work. If I am honored to be successful in the competition this time, my work plan and ideas are as follows:

1. Be a good "assistant". Assist the manager to be the assistant of the supervisor, and lead the class to complete the tasks assigned by the superior in quality and quantity.

second, be a good waiter. The head waiter of the food and beverage department not only serves the leaders and colleagues, but also serves the customers and improves the reception capacity of the food and beverage department. I'm really unfamiliar with your work, so you need to add something yourself. )

Third, be a "coordinator". The food and beverage department has a fine division of labor and many links, and the completion of a job depends on the coordination and cooperation between various departments. The head waiter of the catering department is this "coordinator". First, do a good job in communication with the kitchen, coordinate the relationship between hotel services and the kitchen, and mediate various contradictions and disputes in dining. Second, do a good job in communication with waiters and give full play to the important factors of a group and a team. Third, do a good job in communication with customers, listen carefully to customers' opinions, and constantly improve service.

Fourth, be a good "administrator". On-site management of hotel is the primary work. First of all, pay attention to the connotation of corporate culture. It is better to seek a kind of spiritual enjoyment than to stay and eat in a hotel. Therefore, more emotional elements are injected into the management process, and the management effect is strengthened through "teaching by example". I think, to be a good administrator, we should first manage ourselves well. Only in this way can we establish a firm working belief and form a good working style, and at the same time, it will be better conducive to our own growth.

As an active participant in this competition, I am eager to succeed in the competition, but I will never avoid failure. No matter what the final result is, I will "be upright and do things conscientiously". thank you