Scientific analysis shows that the best time to win the customer's intimacy is in the first 3 seconds of contact with customers. There are the following methods:
(1) Ask the customer's opinions, find out some business-related problems, and ask the customer. When the customer expresses his opinions, it shows that we have attracted the customer's attention and understood the customer's thoughts, on the other hand, it also satisfies the superiority of potential customers being asked.
(2) It is also a good way to attract customers' attention to tell them what important benefits they can get quickly. Because quick success and instant benefit is the universality of modern people.
(3) Tell customers some useful information. Everyone is very concerned about and pays great attention to what is happening around them. Therefore, salespeople can collect the latest news of some industries, people or events, and attract the attention of potential customers when visiting customers.
In addition, the following matters should be paid attention to in order to get the intimacy of customers:
(1) Dressing. Dressing is the first impression of customers when they meet salespeople. Proper dressing makes customers feel relaxed.
(2) body language. Most people think that the way of walking is the first body language to judge a person's quality. The salesman's self-confidence can be seen from the way he walks.
(3) smile. Greeting people with a smile makes others feel happy, and it is also the easiest to win the favor of others.
(4) greetings. The way of greeting depends on many aspects, and the environment of meeting also affects the way of greeting. It would be great if we knew each other's names and addresses.
(5) Make your customers feel superior. Everyone has vanity, and the best way to satisfy vanity is to make the other person feel superior. The customer's sense of superiority is satisfied, and the vigilance of meeting for the first time naturally disappears. The distance between them is closer, which can make the goodwill of both sides take a big step forward.
(6) Win the favor of potential customers with small gifts. Most companies go to great lengths to make some small gifts for salespeople to give to customers when they visit them for the first time. The value of small gifts is not high, but they can play a great role. No matter whether the customers who get the gifts like it or not, I believe that when everyone is respected by others, their inner goodwill will inevitably arise.
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