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Want to supply mangoes to e-commerce. Do a hair replacement. What should I do?
Mango is a fresh product, and cooperation with e-commerce should pay attention to the following issues.

As fruit farmers, we can control whether the quality and supply of mangoes can keep up, so we won't repeat them. The links beyond the control of fruit farmers need to communicate effectively with e-commerce in advance, and the division of responsibilities between the two parties should be clear.

E-commerce after-sales service links should be communicated in a timely and effective manner.

The taboo of making e-commerce fresh products is to return goods. One of the reasons leading to the return of goods is that the quality of products is not up to standard, and what buyers buy is inconsistent with what they hear and see, which leads to the return of goods. Second, the logistics process is delayed, and the fruit is broken, which leads to the return of goods.

As a supplier, it is very important to control the quality, and it is also important to choose a good logistics company. But the most important thing is e-commerce after-sales service tracking. If the after-sales service is not done well, there will be returns and bad reviews. Don't think that the e-commerce brand is not yours, and it is not your word of mouth and negligence in communicating with e-commerce.

After-sales service tracking refers to tracking the after-sales service of e-commerce at the first time from the moment of product delivery until the goods reach the buyer. This is very important because after-sales service can avoid the return rate, and without the return rate, it will not cause losses to suppliers.