Recently, the topic of "tea fee" has once again appeared in hot search, and many netizens have expressed their views.

@ Calm down: It's a basic operation in Guangdong to return paper towels, and it's a bit funny to pay for tea seats in the teahouse.

@ Did you have a good job today? I'm curious that the price of a snack is different from that on the menu. It turns out that 8 yuan's tea fee is added, and this tea fee only includes sweet white water.

@ Did you make any money today? The restaurant caught the customer bonus hunter, not only for the tea table but also for the wet wipes.

@ 中中中中: 28 yuan's tea fee has become a big injustice.

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In fact, Aoyi News has received many complaints about the charge for tea in restaurants.

Previously, the law enforcement officers of Shenzhen market supervision department went to Shenzhen Huaqiang North Jiufang Store in Xibei Youmian Village for on-site inspection, and found that there was an item clearly marked as "Tea 5 yuan/person" in the wine column of the company's menu. Law enforcement officials asked the company to conduct a comprehensive self-examination and rectification, do a good job in clearly marking the prices of goods and services in accordance with relevant regulations, and do not impose tea fees, strengthen education and training, and improve service quality.

what kind of restaurant will charge for tea? How much is the tea table fee? What services are included in the tea service fee?

In order to better understand the situation of tea fees in Shenzhen restaurants, Aoyi journalists selected a number of well-known chain catering brands, covering Chinese food, Korean food, Vietnamese food, etc. At the same time, these restaurants are sampled from Yitian Holiday Plaza, Shopping Park, Zhuo Yue Center and other stores.

For the convenience of reading, journalists of Aoyi integrated the interview information into the following table:

According to the survey of Aoyi News, the tea table fees of these restaurants vary from 3 yuan to 21 yuan, and most of them are between 5-11 yuan. At the same time, the catering services included in the tea table fee are similar. Besides paper towels and tea, some restaurants can choose Guanyin, Pu 'er and chrysanthemum tea.

Some netizens pointed out that the tea fee is an extra income of the restaurant, and the price is not equivalent to the service.

According to the calculation, Aoyi News found that, taking Taotaoju as an example, if a store receives 41 tables of guests every day, the tea table fee will be calculated according to four seats per table, and the per capita tea table fee will be calculated in 8 yuan, so the tea table fee alone will bring thousands of dollars in income.

is it legal for merchants to charge for tea places?

under what circumstances can consumers refund the tea fee?

how can consumers protect their rights?

As a matter of fact, the relevant state departments have explicitly stated before that "tea fee" is prohibited.

In October, 2114, the Ministry of Commerce issued the Measures for the Management of Catering Industry (for Trial Implementation), which clearly stated that catering operators were prohibited from setting minimum consumption and collecting "bottle opening fee" and "tea place fee".

some lawyers believe that tea fees can be protected according to the provisions of Article 4, Article 9 and Article 11 of the Law of the People's Republic of China on the Protection of Consumers' Rights and Interests, and business operators should follow the principles of voluntariness, equality, fairness, honesty and credibility when dealing with consumers. Consumers have the right to choose their own goods or services. Consumers have the right to compare, identify and select when they choose their own goods or services. When purchasing goods or receiving services, consumers have the right to obtain fair trading conditions such as quality assurance, reasonable price and correct measurement, and have the right to refuse the compulsory trading behavior of operators.

lawyer's answer

Zheng Boen, a lawyer of Guangdong Zhongji Law Firm, said that the tea fee charged by the merchants without agreement before consumption is an illegal act, which directly infringes on consumers' right to know and fair choice, and violates the legal obligation of clearly pricing. It should be noted that even after ordering, it is a violation of consumers' rights to remind them of the need to charge for tea places, but not to inform them of the specific charging standards and the consequences of not paying for tea places. The consciousness of charging tea fee belongs to the conclusion of a contract, which means that it is invalid to charge the fee without the consent of the other party, so consumers have the right to ask the merchant to return it.