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Under normal circumstances, goods returned by consumers should not affect secondary sales in offline physical stores.
Starting from 2020, Nanchang Causeway Bay Shopping Center has promised that "offline physical stores will provide no reason to return goods."
However, if it is discovered and can be proven that the consumer purchased the goods not for his or her own needs, or violated the principle of good faith, or was malicious, he or she has the right to refuse the return.