The hospital adheres to the service tenet of "patient-centered, quality-centered", implements the brand strategy of "technology plus service", and strives to build a medical brand with exquisite medical technology, civilized and high-quality service, people's confidence and social satisfaction.

The hospital has 26 clinical departments and 16 medical technology departments. The second phase of the people-oriented and fully functional project was put into use in October 27. The patient's medical environment has been further improved, and the hardware facilities of core departments such as operating room, supply room and intensive care unit have reached the first-class level in China. Over the past ten years, the hospital has introduced more than 6 outstanding talents with senior technical titles from all over the country, which has promoted the improvement of the overall diagnosis and treatment level of the hospital. The hospital has 12 modern laminar flow operating rooms, including Philips 16-layer double spiral CT in the United States, Kodak dual-edition DR in the United States, GMM1mA full-digital gastrointestinal machine in Italy, Philips central monitor, GE high-grade color ultrasound in the United States, Servo arthroscopy in the United States, CR, Philips IU22 color ultrasound, Hitachi automatic biochemical analyzer and other domestic first-class equipment with more than one million yuan. At the same time, it also has percutaneous nephrolithotomy, single palladium breast machine, bedside continuous blood filter, Philips. An efficient information system led by PACS, LIS and HIS has built a leading digital construction platform in China, which provides a guarantee for efficient medical services.

A large number of high and new technologies, such as minimally invasive endoscopic surgery, emergency rescue, stem cell therapy, replantation of severed fingers (limbs) and complicated urinary surgery, have provided good medical conditions for the people. After the reconstruction and expansion of the first phase project, the spacious, bright and well-equipped emergency center and outpatient building have been put into use, in order to provide a better medical environment for the people.

in recent two years, the hospital has passed 11 achievements appraisal organized by the Municipal Science and Technology Bureau, won 2 third prizes for scientific and technological progress in Qingdao and 4 third prizes for medical scientific and technological innovation in Shandong Province, and published more than 3 papers in 28, including 1 in Dutch Medical Abstracts (EM), 1 in Chinese professional journals and 7 in national core journals.

while improving the medical brand, the hospital has vigorously promoted the construction of service brands and services such as holistic nursing, humanistic nursing, warm ward, special ward, free service, door-to-door service and post-medical follow-up, which has won wide acclaim from the society. At the same time, the development of activities such as "improving the quality of employees and optimizing the medical environment", "creating a learning hospital" and "giving a lecture on quality education for employees every month" has further improved the civilization level of the hospital and greatly improved the comprehensive service level. The hospital has successively become the teaching hospital of Taishan Medical College and Clinical Medical College of Tianjin Medical University, and won more than 2 honorary titles such as Qingdao Civilized Unit, Qingdao Civilized Unit of Health System and Qingdao Medical Insurance Integrity Model Unit. In 28, the Department of Traumatic Orthopaedics of our hospital was awarded the title of "China Medical and Health Industry Patient Satisfaction Model Brand Hospital" in the Great Hall of the People in November 28.

the service concept of "honest smile, high-quality service" and the business concept of "innovation, dedication, harmony and safety" will better serve patients. While striving to strengthen internal management, enhance hospital culture and cultivate characteristic specialties and talent echelon, the hospital actively seeks external cooperation and exchanges, striving to further improve the medical level in the shortest time, develop professional characteristics, and serve the health of the whole region and its surrounding people with more exquisite technology and high-quality services.