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Tourism sales skills and words

There are many skills and words in tourism sales. The following are some common ones:

1. Understand customer needs: It is very important to understand customer needs and interests when selling tourism products. You can get this information by asking customers about their travel time, number of people, budget and so on.

2. provide personalized advice: according to customers' needs and interests, providing personalized advice can help customers better choose tourism products.

3. emphasize the unique selling points of tourism products: each tourism product has its own unique selling points, such as attractions, food, culture, etc. emphasizing these selling points in the sales process can attract customers' attention.

4. use vivid language: using vivid language to describe tourism products can make customers better imagine the scenes and experiences of travel, such as describing beautiful scenery, smells and sounds.

5. solve customers' doubts: customers may have some doubts when purchasing tourism products, such as itinerary and safety issues. solving customers' doubts in the sales process can increase customers' trust and purchase determination.

6. offer preferential activities: offering preferential activities can attract customers' desire to buy, such as discounts and gifts.

7. Building relationships with customers: Building good relationships with customers can make customers trust salespeople more and increase the possibility of buying.

In short, when selling tourism products, we need to understand the customer's needs, provide personalized suggestions, emphasize the unique selling points of the products, use vivid language, solve customers' doubts, provide preferential activities and establish relationships with customers.