More formal, official praise reply
1, thank you for your recognition of the store, and wish you a pleasant meal. We will continue to work hard! If you have any questions during the meal, you can contact us at any time. We will serve you as soon as possible, thank you!
2. Thank you for your approval of our food! We regard the delicacy and quality of food as our constant pursuit, and your support and recognition will definitely make us go further!
3. Thank you for choosing XX (store name), and we will continuously improve the quality of products and services! Welcome to visit again. I wish you a happy life and a good mood every day!
Dear customers, thank you for your evaluation and support of our store. When our carefully cooked dishes are affirmed by you, it is our happiest moment! Look forward to your next visit to this store!
5, dear, thank you very much for your support and love of our products! We also recently launched a new XX product. We look forward to your next attempt and wish you a happy life!
6. First-class ingredients make first-class food! No matter how bad the weather is and how long the journey is, we will send you steaming meals. Your praise is our greatest encouragement!
7. Thank you for your approval! Every time we eat, we try our best. We hope to bring you the best dining experience and create quality with our heart. We will always be on the road!
8. Dear small business owner, thank you very much for your recognition and evaluation. XX (store name) will strive to do better and better! I hope you can continue to pay attention to and support us and put forward more suggestions and opinions for us!
9. Thank you for your praise! Remember to click on "Shop Collection" and you won't get lost next time you place an order!
10, our pursuit is not only to make you full, but also to make you eat healthily and comfortably. Every one of you is definitely a great driving force for the progress of our store!
A witty praise answer
1. Three levels of love: eating together, thinking together and playing together. We have just reached the first stage. I hope you can always think of me in the days to come. Let's enter the next two stages ~
The center of the universe is very big, which can accommodate 10,000 kinds of grievances. The center of the universe is so small that a high-quality takeaway can satisfy you and warm my heart. Be sure to remember to eat well when you go out ~
3, I heard that people who like to brag are particularly high in value!
Your praise is the greatest affirmation to me. I don't expect three meals a day and four seasons. I just hope you can be as happy as you are today.
You like spicy food, but I don't like cooking spicy food. Do you think we are made for each other?
6, we can express the highest respect for food, but the word delicious, thank you for your affirmation of our store!
7. Come to my arms, or let me live in your belly. Wake up the sleeping taste buds and learn the delicious food from my home.
8. Imagine that you look fragrant and drunk. Thank you for bringing me a wonderful day!
9. Your food is very good! Invite more friends next time ~
Humorous selling cute praise reply:
1. There are two most romantic and touching languages in the world. The first sentence is "I love you" and the second sentence is "Your food is delicious …" What do you think, guest? You can say the second sentence, and then I'll say the first sentence. . ^
God, after receiving favorable comments, my head has stopped hurting and my eyes have stopped spending, so I can continue to work! Thanks for your support.
The happiest thing in life is to have a group of diners who understand you. Your encouragement is the driving force for our store to continue its efforts. Keep encouraging, don't stop!
4. It is said that looking back a hundred times in my last life can only be exchanged for passing by once in this life, and then looking back at least 500 times in my last life can be exchanged for a favorable comment from the guest officer! In order to see it more than 500 times, you must come to our store more often in the future.
Our shopkeeper said that if I didn't get the praise of 100 today, my leg would be broken. Please help me, guest. Put in a good word for me!
6. We had a busy day. When we sat down to read the comments, we felt everything was worth it!
7. Although your reply is only one word, it can be said that it is concise, a word is worth a thousand dollars, gripping and tear-jerking. Besides, there is no ending, which is a profound artistic conception. It is enough to express your feelings incisively and vividly, which gives people infinite touch and melancholy, and the evaluation is the best!
8, two words, such as the dazzling golden carving and jade carving. We regard your praise as a treasure and keep every word in our hearts. Affirmative words make our persistence meaningful.
9. Thank you for your generous and meticulous evaluation! Learn from you: do things seriously and be a clean and honest person!
Bad review reply template (1)
General bad review: (general taste)
(1) Dear XXX, I am very sorry that I failed to satisfy you, and we are deeply sorry for this. Please allow us to bow 90 degrees collectively to apologize to you. Please rest assured that the next order will definitely satisfy you.
(2) Dear you, thank you very much for your feedback. Due to the defects in our work, we can't satisfy you. We are deeply sorry! We will definitely take effective measures to improve and look forward to your next order!
(3) Dear you, I am very sorry that our food problem did not bring you a good dining experience, and I sincerely apologize here. We will also reflect on our own shortcomings. Finally, thank you for pointing out the mistakes in our work, so that we have the opportunity to correct and improve and make our work better. Wish you a happy life!
Bad review score, no reason.
(1) Dear, seeing this star with a score of 1, we are really hot in our eyes and painful in our hearts. Dear, if you have any questions, you must ask them, and we will improve them ~
I'm very sorry, what makes you so dissatisfied with us. Give us some advice at your convenience. Let us serve you better. I look forward to your next order.
Dish problem
1, the food doesn't match the taste.
(1) Hello, I'm the manager of XX store. I'm sorry that our food is not to your taste. You can try our popular food next time you come to the store, or I can recommend it to you! Thank you and wish you a happy life!
(2) Bow and apologize to you! You don't like the taste of this store, this store must be changed! Please tell me your taste preference and adjust the taste for your food next time! Please remember to tell me the requirements in the comments ~
I'm sorry, I'm sorry, I can't satisfy your taste! Because our chef comes from XX area, what he is best at is XX taste. This time, knowing that you don't like the taste of XX, we revised the menu in time and added new taste choices for you (such as removing hemp, spicy and sour). Remember to choose a new taste option for you next time ~
(4) Real foodies are unbiased to every dish and appreciate every taste.
2. The food is cold
(1) Thank you very much for your feedback, dear. We are solving the problem you mentioned, and we will contact the shipper in time to improve our delivery speed. I'm very sorry for the trouble! Be sure to have a hot meal next time.
(2) Dear, I'm really sorry about cold dishes! We have actively communicated with the distribution site, so they must pay attention to heat preservation when the weather is getting colder and colder! Please forgive me for the inconvenience! Yaoyaoda ~ ~ ~
Honey, I'm really sorry! We have contacted the special delivery station where we are hungry, and urged the delivery staff to keep warm the food in winter! Because the platform protects customer privacy, we can't see your order information! You can call XX, and we will serve you wholeheartedly! Yaoyaoda ~ ~ ~
(4) Restaurants have always adhered to the principle of making and selling now. The delivery outside the store is large. If the delivery time is long, the food will get cold. You can slowly heat it in the microwave for one minute without losing its original taste!
3, the price is expensive, and the cost performance is not high
(1) I'm sorry, dear. The price you mentioned is slightly higher, and the store is extremely sad. The store adheres to the principle of only making high-quality meals, and the ingredients selected are strictly selected. Although I didn't satisfy you this time, I hope you can think of me next time you want to have a good meal.
(2) Dear, the price of our food is also calculated according to the cost. After you throw it away, the price is still very reasonable. If it's unfair, there won't be so many customers coming to buy it every day. What we have to do is to serve our customers well and do our best ~ ~ ~
Thank you very much for coming. Now the price is soaring and the cost of ingredients is increasing. The store has resisted the pressure and has not raised the price. The price of catering has always been transparent, and the profit rate has always been as low as possible. I hope you can understand the difficulties of the store, and at the same time, our product quality and service will continue to improve. Thank you very much for returning your kindness.
(4) We promise once again that our products are cheap, our service standards are good, our documents are complete, and our children are innocent. Please feel free to spend.
Step 4: Small portions
(1) Sorry, dear foodie. Leave me a note next time, and I'll give you an extra spoon. I'll let you eat enough.
I'm sorry, honey. Please forgive me for the inconvenience caused to your meal. All the dishes in our family are produced according to the quantity set by the headquarters. Some customers feel that they can't finish eating. If you have any demand, you can give us a note when you place an order, or order an extra dish.
(3) The problem of unsatisfied weight is improving. Please add a portion of rice or order a snack first. You can add more rice when you order next time. In order to provide you with quality meals, we do our best to innovate and upgrade. If you have any questions, please contact us. The number is XXX.
(4) What we eat is not quantity, but life.
5. There is something wrong with the ingredients
Excuse me, sir (madam). The store attaches great importance to your feedback on ingredients. The ingredients selected by the store are all purchased on the same day and are absolutely fresh. I hope you can get in touch with the store and verify it. I will give you a satisfactory result.
Dear customers, I am very sorry. Our store is a unified purchase, strictly control every link of the dish. Due to the negligence of the staff, you may have eaten foreign objects. Please contact our store and we will give you a satisfactory result.
Excuse me, sir (madam). The problem of ingredients is not only your concern, but also the store attaches great importance to it. Food is the most important thing for people, and food is the life of the kitchen. I hope to get in touch with you, and I will certainly blame myself for the phone call and question verification. Thank you for your feedback.
(4) We use the freshest ingredients, and the control of ingredients is also very strict. We will focus on and find out the reasons according to your description and will get in touch with you in the near future. I apologize for bringing you an unsatisfactory experience.
There are foreign objects in the dish. ):
Dear, I'm very sorry, this is our serious dereliction of duty. The store attaches great importance to your feedback, and we have punished the relevant personnel. At the same time, we will strengthen training to prevent such things from happening again. I wish you a happy life and welcome you next time.
6. Discomfort after eating (food poisoning)
Dear customer, thank you very much for choosing a small shop for dinner. We are very sorry to make you feel unhappy during the meal. It is our duty to provide customers with green, healthy, safe and assured food. We were also surprised when such a thing happened. XXX is willing to cooperate with you to go to the hospital for examination and treatment. Please rest assured that this is our responsibility and we will be responsible for it to the end. If it is convenient, please leave your contact information, or call our phone XXX to find the manager. Thank you for your feedback and look forward to your next visit.
Distribution problem:
1, food delivery is not timely and slow.
(1) Dear, I'm sorry that the delivery speed is too slow, which has affected your meal. I'm angry, too. I asked my little brother to cool the delicious food. Next time, I don't need this little brother to send it. Pick a little brother of the Rockets and send it to you quickly.
(2) the host is sorry that the slow delivery of food has wronged your stomach. A small optimization will immediately negotiate the allocation problem with the platform. In addition, after optimizing and upgrading the food delivery process in the store, food will definitely fly to your side.
Dear, thank you for your feedback. If you encounter such problems, you can call XX, and we will change the dishes for you as soon as possible. We will also cooperate with the delivery staff who sent you hummingbird complaints to compensate your losses. You must remember to contact us.
Dear customer: Hello, I am very sorry to have kept you waiting. Please don't worry. I'm sorry to bring you a bad dining experience for the problems you have reflected. We will correct and strive to improve the service level. Thank you again for your continuous support. Wish you all the best.
(5) I am very sorry to bring you an unpleasant dining experience. Although the delivery team is much more professional than before, there are still cases where orders cannot be processed in time during peak hours. I apologize for the delivery staff, and I will continue to communicate with the delivery team. I also hope they can deliver the goods to you as soon as possible. It's still hot Thanks for your support.
Honey, I'm sorry that the slow delivery made you hungry. This shop is very popular, and there are a large number of customers ordering it today. I'm a little busy, and I'm already expanding the scale of the dinner! In the future, the speed of eating will make you taste delicious food in time.
2. Delivery error
(1) Honey, I'm so sorry! We bear most of the responsibility for the delivery error. Please enjoy the meal sent to you by mistake. I hope I can contact you and the store will make up a correct meal for you!
(2) The baby's heart is bitter ~xxxxxx is my phone number and micro signal. I hope you can get in touch with the store and send you a substitute!
3. Missed delivery
(1) Sorry, my God! I don't know if it is too late to compensate for the missed delivery. Anyway, I hope to make compensation for you and reflect deeply! I hope you can trust the store again, and the store will not live up to your expectations ~
I'm really sorry. Due to the huge amount of orders in the peak period, the staff made a mistake in their busy work. It is really our fault to send you a meal less. We will make corresponding compensation for you and optimize our order and delivery process as soon as possible. I hope I can give you a perfect dining experience next time. Thank you for your support!
(3) Dear, I'm really sorry, because our waiter's mistake has caused you inconvenience in eating! If you see our reply, please call XXX and we will definitely solve it for you! Yaoyaoda ~ ~ ~
Dear, I'm very sorry that our caterer didn't bring you a good dining experience because of the lack of food. I sincerely apologize here. We will also reflect on our own shortcomings and strengthen the accuracy of food loading. We have asked the relevant parties and given corresponding punishment. Finally, thank you for pointing out the mistakes in our work, so that we have the opportunity to correct and improve and make our work better. Wish you a happy life!
(5) Hello, dear, thank you very much for coming. Your feedback is definitely an oversight in our work. I apologize to you. Please write it down next time you order, and we will definitely make up the missing dishes. At the same time, if you have any questions during the meal, you are welcome to call us at any time. We will do our best to solve these problems as soon as possible. I hope we can give you a satisfactory dining experience next time and wish you a happy life. Thank you!
(6) Hello, thank you for your support! If you find that you don't have tableware with you after receiving the meal, please contact the store as soon as possible to negotiate and handle it, and apologize for the inconvenience.
4. The food was delivered in advance;
(1) Hello, dear, thank you very much for coming. The reservation form has a specified delivery time range. We must eat after the rider arrives at the store within the specified time, but we will definitely coordinate your situation with the hungry distribution department. I hope I can give you a satisfactory dining experience next time. I wish you a happy life. Thank you!
(2) Dear customers, I am sorry to bring you an unpleasant dining experience. We have handled the XX incident, which has brought you inconvenience. Please forgive me. I look forward to your coming to our store again and seeing the changes in our service. Wish you a happy life! ! !
Dear customers, thank you very much for your suggestion. I apologize for the inconvenience caused by this problem. We will make corresponding rectification according to your suggestion. My name is Xiao Wang, and I'm the supervisor here. I'm sincerely waiting for your next meal with peace of mind!
Packaging problem
1 unqualified package
Dear XXX, thank you for your feedback and support. I'm very sorry for the inconvenience caused by the packaging problem ~ the store will definitely improve in all aspects! Re-test packaging, choose packaging and optimize delivery! Sorry for your unhappiness again. Your feedback has promoted the development of the store. Wish you a happy life!
Step 2 spill the plate
1. Sorry, sorry, the problem of water leakage is that we are wrong. This time, it should be caused by bumps in the delivery. The store will coordinate this issue with the takeaway brother and try to replace the new lunch box. Please rest assured that you will meet the store next time!
2. Sorry, dear! The lunch box we chose is of relatively high quality in the market. The problems you mentioned should be caused by mistakes in the production of lunch boxes. We will coordinate this problem with the manufacturer to avoid the recurrence of such problems!
Dear, I'm very sorry that the takeaway was delivered by the rider in advance. We have been investigating the responsibility of the rider, and we are very sorry for the unpleasant dining experience. We have improved this kind of incident. We look forward to your coming to our store again and seeing the changes in our service. Wish you a happy life! ! !
Dear customer, thank you for your valuable advice. In the future, we must pay attention to ensuring the quality and proper packaging of meals so that customers can have a better dining experience. Look forward to your patronage again!
Tucao tableware:
Hello, dear. Thank you very much for coming. I was shocked to read your feedback. We all use products that meet the relevant national quality inspection standards, and we will definitely inform our suppliers to check all the stocks together. If it is not accidental, we will definitely order the relevant units to give treatment advice. Please trust Miss Bei's working attitude and hope to give you a satisfactory dining experience next time. I wish you a happy life. Thank you!
Merchant service problem
1, don't read the comments.
I'm sorry, master ~, the bartender was too busy just now, and the cooking was too sloppy, so I didn't see your comments. I will definitely educate him for you in the future, and such problems will be reiterated in the store ~ strictly put an end to ~ I hope you have a good mood ~ please continue to support us ~ I will definitely give you a good meal!
2. Your Majesty forgave me ~ My little girl was confused for a moment and forgot your instructions ~ I hope you will be lenient and will make contributions ~ Serve your every meal well ~
3. Dear customers, thank you for your support! If you find that the merchant did not prepare the meal according to your requirements after receiving the meal, please contact the merchant as soon as possible to solve it through consultation.
Article 2: A complete collection of restaurant reviews
1, every praise makes the store look forward to it. Pro's praise is the biggest encouragement to the store and the biggest motivation for the store to look forward to it. Shops will work harder to do their jobs, let professionals buy it happily and use it with confidence, and life will be more comfortable.
Thank you again for your support. I hope you will always remember that there is a "European e-women's franchise direct store" by your side, and this store is ready to serve you again.
3. How eager to wait to see the result now. How important is the praise of the pro to the store? It is an affirmation of store service and a silent support for store work. It not only stimulates the potential of the store to pursue higher standards, but also is the biggest reward for the store, making it feel that all the efforts are so worthwhile. Thanks for your support, I believe the store will do better because of your support. I also hope that I will always remember that there is an expecter like Xiao Dian who is looking forward to my visit again!
4. When the store saw the favorable comments, I was very moved, because the pro is definitely the greatest support and encouragement for the store. Pro's praise is the lighthouse of the store, which always leads the store to a higher standard. In order to meet the higher requirements of pro, the store constantly revises and perfects itself, which is also the biggest reward for its lovely customer-you. The store will always remember the support of professionals, and I hope professionals will also remember that there is an expecter who always looks forward to your visit again.
The happiest thing in the shop every day is to see the praise from parents, who moisten our hearts like a clear spring. The store will cherish the praise from parents, constantly improve itself, improve itself, strive to make the service of the store better, make the store bigger, and let parents buy their favorite treasures better and faster. Your praise is our greatest affirmation and encouragement. I hope you will take care of our store again and test its progress.
6, every time the praise makes the store moved, the store will cherish it more! Thank you for your valuable advice to our store. Our store will make greater efforts to provide you with a platform for quality service, so that you can rest assured.
Article 3: A complete collection of restaurant reviews
Because of your evaluation, today we unconsciously became crown sellers. Continue to take the high-end route, independent design, independent production, reasonable pricing, I hope parents can continue to support the store, thank you!
Welcome to spread word of mouth to us.
Thanks for your support. With the encouragement and support of parents, we will work harder! You are welcome to come next time.
Thank you for your support! I wish you a sunny mood every day I hope my parents can forgive my poor service. Believe that we have been working hard!
Thank you, dear. Our quality and service will never let you down. Thank you very much
Thank you for coming. Your satisfaction is our greatest comfort and reward. The store will work harder!
Thank you for coming. Your satisfaction is our greatest comfort and reward. The store will work harder! There are also functional watches and tactical pens for outdoor activities in the store, and the quality and service are the same. I will escort your outdoor activities, add security and happiness to your outdoor activities, and I will definitely live up to your expectations! Welcome to visit again!
Thank you for coming. Your satisfaction is our greatest comfort and reward. The store will work harder! There are also functional watches and flashlights for outdoor activities in the store, and the quality and service are the same. I will escort your outdoor activities, add security and happiness to your outdoor activities, and I will definitely live up to your expectations! Welcome to visit again!
Good buyer! Thank you for your support! I wish you a sunny mood every day I hope my parents can forgive my poor service. I believe we have been working hard.
Thank you for your trust and support. Your satisfaction is our goal. Welcome to our store next time! We compare quality with the same price, service with the same quality and reputation with the same service.
Dear buyer, thank you for your support! If you have any questions about your baby, you can contact us and we will try our best to solve them for you! If we have any shortcomings, please correct us. We will accept them with an open mind and strive to build a 100% satisfied online shop!
Thank you for your support as always. Thank you for witnessing the glory of the blue crown with us. We will continue to improve, strive to do better and repay your love. Thank you!
Because of your evaluation, today we unconsciously became crown sellers. Continue to take the high-end route, independent design, independent production, reasonable pricing, I hope parents can continue to support the store, thank you!
Welcome to continue to spread word of mouth to us.
Thanks for your support. With the encouragement and support of parents, we will work harder! You are welcome to come next time.
Thank you for your support! I wish you a sunny mood every day I hope my parents can forgive my poor service. Believe that we have been working hard!
The glory of the black fire tactical pen comes from you! Manage with heart, refuse profiteering, refuse to be unruly, just because of you and me! Every move is global, believe in your own strength.
The brilliance of flashlight comes from you! Manage with heart, refuse profiteering, refuse to be unruly, just because of you and me! Every move is global, believe in your own strength.
Thank you very much for your evaluation of PB flashlight, because your approval makes us full of motivation and your criticism makes us more perfect. We not only mail parcels, but also mail happy! Professional service is at your side!
Because of your evaluation, today we unconsciously became crown sellers. Continue to take the high-end route, independent design, independent production, reasonable pricing, I hope parents can continue to support the store, thank you!
Welcome to continue to spread word of mouth to us.
Thanks for your support. With the encouragement and support of parents, we will work harder! You are welcome to come next time.
Thank you for your support! I wish you a sunny mood every day I hope my parents can forgive my poor service. Believe that we have been working hard!
Thank you, dear. Our quality and service will never let you down. Thank you very much
Thank you for coming. Your satisfaction is our greatest comfort and reward. The store will work harder!
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Detailed address [Sichuan]