Compared with Meituan, are you hungry? Meituan is better. Meituan has advantages in terms of usage functions, operation management, and discounts. The relevant introduction is as follows:

1. Meituan’s usage functions are relatively comprehensive:

In terms of digital business solutions, Meituan’s food delivery mainly relies on platform big data to help merchants Formulate store operation models and product operation strategies, and provide merchants with services such as big data location selection and new dish development.

In addition to digital business solutions, Meituan Waimai also provides professional production solutions, including automated production equipment, smart meal-taking equipment, and people flow line design. The combination of professional store layout design and automation equipment can effectively improve store production efficiency and service capabilities.

2. Meituan’s operation and management are good:

In terms of Meituan platform’s information service capabilities, standards require that the platform has three information provision capabilities on the user side and delivery side. So that riders and users can communicate in real time, confirm the delivery location and ensure the delivery of food;

The service process*** includes the user placing an order, the delivery person receiving the order, the delivery person delivering the meal, and the user picking up the meal. steps. If an abnormal situation occurs, the delivery person must transfer it to the customer service staff for the quality control part of the follow-up process according to the corresponding processing process mechanism. The delivery management and control department of the platform is required to establish and improve the quality control system.

Including but not limited to monitoring the status of takeaway delivery personnel, daily order completion monitoring, sudden abnormal data monitoring, project execution monitoring, risk control data monitoring, and core indicator completion monitoring.

3. Meituan’s discounts are relatively strong:

Meituan.com promises that all consumers who have successfully applied for group purchases on Meituan.com will not have to pay for group purchases within 7 days if there are special circumstances. Anyone who consumes Meituan coupons can call Meituan.com customer service to report the facts. After verification, if the refund standards are met, Meituan.com will refund the consumer as soon as possible.

At the same time, on the basis of the unconditional refund plan launched by Meituan.com for no consumption within 7 days, it has pioneered the new plan of "If you are not satisfied with the consumption, Meituan will waive the order" to benefit users. Provides more complete protection.

Extended information:

Related introduction to Meituan Waimai:

In order to help merchants build "next-generation stores", Meituan Waimai has released digital operations, professional Four major service solutions: standardized production, diversified marketing and intelligent services. Through four major solutions, Meituan Waimai hopes to help catering companies solve the "pain points" in food delivery operations and achieve deep integration of online and offline services, thereby improving service efficiency and quality.

As competition becomes increasingly fierce, the difficulty of acquiring customers has become a major problem that plagues many catering companies.