Precautions for Dining Reception Etiquette
Common sense of Dining Reception Etiquette must be learned, because you have to accompany leaders or customers to eat at work. If you don't have some necessary etiquette, it will be bad to make mistakes. The following are the precautions for dining reception etiquette that I collected for you, so don't miss it for friends who want to learn.
Dining Reservation Etiquette
Reservation is a very important link in the etiquette of business western food, and it is also the basis of business banquet. Only by arranging the time steadily and making good preparations can it be all-powerful in business. Below we will explain in detail how to invite guests to a business banquet as inviters.
Book a restaurant
When booking a restaurant, you should first choose a suitable restaurant. The environment of the restaurant should be suitable for business talks, so the noise in the restaurant should not be too loud, otherwise it will not only affect your conversation with the guests, but also affect people's mood. After choosing a good restaurant, you can book seats in the restaurant by phone. It is best to book two dates at the same time, and these two dates are Tuesday and Thursday of the same week.
The advantage of booking two dates at the same time is that you can reserve more flexible space. Maybe your guests haven't finalized the time, or you need to meet with two guests. In order not to delay your business activities, booking two dates at the same time is the best choice.
Make a guest list
If you have a series of guests to invite recently, you can list their names in the order from the most important to the least important, and then mark the reason for your invitation, so as to make accurate communication when you call.
telephone reservation
when making a telephone reservation, you can start with the least important guest. The purpose of this is to let you practice and accumulate experience in the reservation process and avoid making mistakes when making a telephone reservation with the most important guest. Of course, it is very normal for a guest to refuse your invitation. You can tell the guest that you will call again later to make an appointment. Never ask the other party why they don't accept your invitation.
It's best to make an appointment by phone a few days in advance, and it's best to do it in the morning near noon, because at that time, most people are thinking about what to eat for lunch, and subconsciously it's easier to accept your invitation. When making an appointment, be sure to make clear the address of the restaurant, the contact number of the restaurant and your personal contact number, so as to avoid the guests being unfamiliar with the restaurant and unable to find a place, so try to choose a restaurant near the guest's office if possible.
make an appointment in writing
if you invite a very important guest, you need to send a formal invitation letter to the guest's office by express service after making an appointment by phone, so as to show your respect for the other party and facilitate the guest to find the meeting place. Even if there is no invitation, you should send a formal email invitation by email.
Ordering etiquette
After the guests accept your invitation, you need to arrive at the reserved restaurant 1-15 minutes before the appointment time, waiting for and welcoming your guests, so it goes without saying anything about formal dress. When the guests arrive, they are seated under the guidance of the restaurant service staff. This is an important link in business western food? To sum up, ordering food has the following principles.
1. Never order food on behalf of the guests
Pay special attention to never order food on behalf of the guests in business western etiquette. If you see that the guests are hesitant or ask for help, you can ask the waiter in the restaurant to provide suggestions and recommend suitable dishes for the guests, and never advocate ordering food for the guests without authorization.
second, the order of ordering
when the waiter accepts the order, he should pay attention to make sure that the guests order first, and you need to wait until the guests have finished ordering. This has two advantages: first, it shows respect for the guests, and second, it can know the guests' preferences and meal order. In particular, the second point is very important. For example, the guest didn't order an appetizer, but you ordered an appetizer, so that when you are enjoying an appetizer, your guest can only look at you eagerly, which is a big disrespect to the guest.
Third, the choice of dishes
It is mentioned above that you need to wait until the guests order food, mainly to understand the guests' preferences and the order of eating, in fact, this is also to create a dining environment that caters to customers. If your guest is a vegetarian, then you'd better accommodate each other and choose vegetarian dishes when dining with your guests. In this way, you can convey that you and your guests are of the same sex in some ways, which will increase your affinity.
Therefore, when ordering food, you should listen attentively to see what the guests have ordered, and then the number of dishes you ordered must be equal to that of the guests, and the style of the dishes should be similar to that of the guests. For example, if a guest orders an appetizer, you should also order an appetizer, otherwise the guest will be embarrassed to let you watch him eat in front of you; Another example is that the guest ordered a grilled steak, so you'd better not eat cold cuts of green salad to save a few dollars.
fourth, alcohol is not necessary
should we drink alcohol in business western food? In fact, there are no special rules. But under normal circumstances, like business lunches, most people don't order wine, because they have to continue to work in the afternoon. If they drink wine, it will affect their work efficiency more or less and have a negative impact on their personal image. If it is a business dinner, you can drink some wine according to the situation. After all, the working hours are over. Of course, you can also symbolically ask the guests if they need some wine, and in many cases, the guests will naturally refuse you.
at any time, in business western food, you must drink slower than the guests, drink less than the guests, and don't get drunk. Otherwise, it's not just as simple as making a joke, and your image in the eyes of the guests may be completely ruined.
V. Precautions
Choice of dishes: Do you have anything that you don? t eat? Is there anything you don't eat? ) This question is actually very crucial. The physique of foreigners is very different from that of China people. They are allergic to many things. There are Indians. Don't be surprised if you hear him say that he is a vegetarian. That's what their religious demands are. For them, if he doesn't bring his own food to China, he should be given special vegetarian food. Pay special attention to the orderer when ordering. And it's best not to order them too spicy food. Because they really can't stand the spicy food in China, they will have diarrhea the next day if they eat some Chili. (Even if he can eat spicy food in his own country)
Tableware for eating: There are usually knives and forks in big restaurants in big cities, but if you are a small place, please ask foreign customers to prepare a set of knives and forks for them in advance when eating. They will be a little embarrassed because they are allowed to use chopsticks. Especially when using chopsticks for the first time, it is very troublesome for business travelers if they get dirty.
serving: before serving, remind the waiter that the chicken must be removed from its head and feet before serving. Fish should also try not to order fish heads and other dishes. (Don't order anything to eat live fish and shrimp, either.) For them, it's very scary to see their heads on the plate. Dogs, cats and snakes are generally not ordered. And don't tell them we eat these. Otherwise, the baby dog in their family will feel uncomfortable when they see us eating dog meat.
dining etiquette
dining with a purpose
since business western food has a purpose, in the process of dining? Eat? It is relegated to a secondary position, and the most important thing is what information you can learn from the guests through dining, or what information you convey to the guests.
for example, if you want to discuss business cooperation with each other, dining may become the first hurdle. Guests want to know your speech and behavior through the time of dining together. Most westerners think that the details of dining can reflect a person's many qualities, such as carefulness, emergency ability and so on. In the same way, you may also want to know what kind of person the other person is, whether he is trustworthy and so on through the time of dining together. Business western food is also a platform for mutual communication. As a host, you should take the initiative to guide the conversation with the guests, instead of burying your head in the dining table and just enjoying the delicious food on the plate. Pay attention to the basic table manners
In business western food, you represent not only an individual, but also the image of a company, so your every move is also the representative of the corporate image. Pay special attention to the most basic table manners, and the following points need special attention:
(1) Never put electronic devices such as mobile phones and tablets on the table;
(2) You need to talk during the meal, but don't talk when the food in your mouth hasn't been swallowed. It's best to follow the speed and rhythm of the other person's meal;
(3) When you leave your seat for a short time, never put the napkin directly on the dining table, but fold it and put it on the seat;
(4) If the service in the restaurant is slow, you can complain and complain, but don't get angry. Content of discussion
As mentioned above, business western food is a platform for communication, and its more purpose is to enhance mutual understanding, so business western food should not be regarded as an office and a conference room. The content of the discussion is mostly limited to oral communication. Be careful not to take out the contract and plan from the briefcase during the meal and ask the other party to read it. This will seriously affect the guests' dining, and it is often regarded as a bad living habit, and it is very likely that the documents will fall on the food on the table accidentally.
correctly understand the function of business western food, regard it as the beginning and lubricant of business negotiation, and don't rush for success. The final decision should be left in the office and conference room. Instructions for dining reception etiquette
Rule 1: It is necessary to be humble in the order of taking a seat.
article 2: before eating, it is necessary to take the initiative to help customers prepare dishes.
article 3: when having a meal, it is necessary to hand the customer a napkin.
article 4: after the first cup of wine, take the initiative to propose a toast in turn, and toast important guests several times.
article 5: it is sometimes ok to help guests with dishes, but you must never use your own chopsticks.
article 6: if you have a spoon or chopsticks, you can't help yourself with your own chopsticks.
article 7: your own chopsticks should never enter the soup dishes, and so should the hot pot.
article 8: it is impolite to make noise in your mouth when eating and drinking soup (except noodles).
article 9: if there is a call during dinner, get up and say you're sorry, then go away and say it!
article 1: please take a step away from sneezing or wiping your nose. you don't care about others.
article 11: if you want to drive or you can't drink for physical reasons, please explain it to the customer before the meeting.
article 12: no matter how much you can drink, it's a sign of your high quality to show respect to everyone (you can't drink, but tea is ok)
article 13: when you invite customers to drink, you can only say? Another one? ,? Enough? In that case, you are not qualified to say.
article 14: it's best to drink well and not get drunk. unless there are special reasons, getting customers drunk is a new trouble. ;