Here are 100 quotations for replying to negative reviews: 1. We will also seriously consider the price of the dishes, give you the most reasonable pricing, and introduce more dishes that are friendly to the people.
2. First of all, thank you for your evaluation. We have been collecting the opinions of every customer and working hard. We hope you can provide more valuable opinions to help us improve!
3. I'm sorry, dear.
The price you mentioned is slightly high, which makes the waiter very sad. I believe you will feel it deeply during the meal. We promise to select natural and high-quality ingredients, operate with integrity, and create a joyful dining experience.
So trust the customer service baby, go and enjoy the joyful experience brought to you by Xiaoerjia’s excellent ingredients, and look forward to your next comment, I love you!
4. I’m sorry!
Dear foodie baby.
You are full~ Leave me a note next time and I will add more for you~ Make sure your baby is satisfied!
5. Sorry to keep you waiting for so long. Next time you can come to dine in, our store manager will give you a half-year restaurant fast-pass card. As long as you come, no matter how many people are in front, as long as there is a seat, you can enter directly.
!
6. Thank you for taking time out of your busy schedule to give us your opinion. The taste and reputation of our store have always been deeply loved by customers, which is why there are very regrettable problems such as waiting for meals and long waiting times. We will hold it in mind.
With the mentality of "choose what is good and follow it, and change what is not good", we will provide better service. We also hope that you can put aside your past grudges and come to our store to eat meat and drink happily.
7. Dear, I'm really sorry. It's our fault for letting you leave with great resentment.
We will definitely rectify it immediately so that this kind of incident will not happen again. Please give us another chance.
8. Kiss, I’m sorry!
Food delivery is too slow and affects your meal!
I'm so angry too!
The delicious rice makes me feel cold!
Next time, don’t use this guy to deliver your food. Instead, choose a Team Rocket guy to deliver your food quickly!
9. Master, I’m sorry!
The food delivery is so slow that your stomach will suffer!
Small ones must be optimized!
Immediately discuss the delivery issue with the platform, and will also optimize and improve the dining process in the store!
Be sure to let the products fly to you in the future!
10. I'm really sorry. There were a lot of orders that day and it took a long time. I will definitely consider the characteristics of the dishes and optimize them. I also hope that you can experience it again and come to the store when you have time.
11. Is it so unpalatable?
Is it really so unpalatable?
Is it so unpalatable?
It doesn't matter, the waiter just dares to look directly at his own shortcomings.
Thank you for your valuable comments.
Be sure to inform me next time you come over, and I will treat you to our village's signature delicacies.
How is it?
Heehee, looking forward to your visit again!
12. Dear, I'm sorry, we couldn't give you the taste you wanted because we couldn't do it well.
If there is something not delicious, please tell us your feedback and we will make improvements in time.
13. Dear, we promise: If you feel uncomfortable with the taste, you can return or exchange it!
14. We have given feedback to the chef immediately about the dishes. Next time you come and ask our chef to recommend several dishes that suit your taste, or you can communicate directly with our chef and we can customize it according to your preferences.
Taste to create a dish that's just for you.
We will also provide you with more and better dishes.
15. We know that as a catering industry, it is difficult to meet the expectations of every diner, and there is no specific value for this expectation. Some people find it delicious, while others find it extremely unpalatable. This is normal.
Although there is an endless stream of customers queuing up to eat at our restaurant every day, we have never been proud because we know that we are not doing well enough and there is still a lot of room for improvement. As for the service, we thank you for your correction and we will
We have been working hard to continuously improve our service levels to satisfy customers, and hope to receive your supervision and support.
16. First of all, thank you very much for choosing our restaurant to dine. This time it is indeed our work error that caused your unpleasant meal. We sincerely apologize to you and accept your criticisms and corrections.
We will definitely strengthen the training for our partners in the future and hope you will come again.
I wish you a happy work and life!
grateful!
17. Dear, I'm extremely sorry. It's our fault that we couldn't give you a pleasant dining experience.
There is a problem with our communication with the kitchen, and we will make improvements immediately.
I hope you can give us a chance. Next time you come, I will ask the chef to cook a XX dish specially for you. You will always enjoy it.
When you come, you must come to me. My name is XX, phone number: XXXX. I wish you a happy life!
18. Don’t worry, dear, I must give you an explanation for this.
This waiter actually delivered the wrong meal, and he’s waiting to see if I won’t knock out his teeth!
(I'm not usually so violent, really) Today we can't let you go home with satisfaction. It's our fault. I bow deeply to you and say from the bottom of my heart: "I'm sorry, they are all small shops."
No, I hope you can be tolerant. Can you please stop being angry? "The shopkeeper will never quibble. If he is wrong, he is wrong.
Next, you must find the problem immediately and correct it in time.
Dear, can you give the store a chance to treat you to ice cream?
Sincerely!
Otherwise, just wait.