Tourism service psychology is an emerging applied discipline formed by the integration of psychology and tourism. It plays a very important guiding role in the work practice of tourism services and tourism management.

Below are the papers on tourism service psychology that I compiled for your reference.

Tourism Service Psychology Thesis Sample Part 1: "Psychological Principles of Pilgrimage Tourism" Keywords: religious tourism; pilgrimage; origin of tourism; rite of passage; spiritual and cultural needs. In Western tourism anthropological research, some scholars believe that tourism originated from religion

Pilgrimage; some scholars believe that tourism is a "life ritual"; other scholars believe that tourism is a "sacred journey"; some scholars have put forward the view that "tourism is a modern pilgrimage", etc.

It can be said with certainty that religious tourism is one of the earliest forms of tourism for mankind.

Religious belief is a concentrated expression of human spiritual culture, and religious tourism brings a sacred color to tourists' travel purposes [1].

This article hopes to find some common inner meanings between them and understand the psychological principles of pilgrimage by exploring the relationship between pilgrimage and tourism.

As for the origin of tourism, there are still disagreements among domestic and foreign tourism academic circles, but one thing has become common knowledge, that is, the emergence of tourism behavior is the result of people having enough leisure time, discretionary income and travel motivation.

According to Esther’s definition, tourism is the totality of travel and stay activities in which people leave their usual place of residence for reasons other than immigration and employment, and the resulting phenomena and relationships [2].

Pilgrimage, as the name suggests, refers to religious believers going to a holy place for the purpose of worship, or to seek some kind of divine or supernatural help in a certain place, or to routine or exempt from certain religious obligations.

A journey somewhere.

Israeli anthropologist Eric Cohen once said: Religious pilgrimage is part of ancestral activities and the origin of contemporary tourism.

?[3] 1. Pilgrimage and tourism, the same way of life of mankind. Pilgrimage is a way of life of mankind since ancient times, while tourism is a modern way of life. Compared with the daily life of mankind, pilgrimage and tourism have certain differences.

Some common characteristics.

Out of piety and reverence for the gods, pilgrims often avoid offending the sanctity and dignity of the gods with their casual words and deeds, thereby causing karma and retribution in the next life. As a result, they always show many well-known mysteries that are different from daily life.

feature.

Similarly, Nelson Graeben pointed out in the article "Tourism Anthropology" that "the need to switch life experiences" is a "universal need for all mankind" [4]. From the perspective of tourism psychology, tourism is exactly

A life that seeks constant expansion, constant renewal, and a sense of freshness.

Therefore, people's thoughts and behaviors when traveling are also different and even relative to normal times to varying degrees. Therefore, tourists who are always frugal often spend a lot of money, and tourists who are usually rigorous and diligent will inevitably be lazy and indulgent.

wait.

2. Pilgrimage and travel, rites of passage in life. According to anthropologists, pilgrimage and travel, like birth, adulthood, marriage, promotion, death and other events, can be regarded as rites of passage in life.

, is a ritual event in which people transition from one state to another. It has a three-stage ritual program structure: 1. Separation: traveling away from home; 2. Transition: the process of pilgrimage and tourism; 3. Blending:

Return to life.

Pilgrimage and tourism, as "rites of passage" in the course of life, are milestones for the subject to move from the "secular" to the "sacred".

Pilgrimage and tourism, as "rites of passage" in the course of life, are the stairs to heaven for the subject from "self" to "other".

Pilgrimage and tourism, as "rites of passage" in the course of life, are refueling stations for the subject to move from the original self to the new self [5].

Religious rituals divide the world into two: the sacred world and the secular world.

For pilgrims, after careful preparation, once they leave their hometown, they will also get rid of their previous identities and concerns in the secular world. Through this ceremony, they separate from the familiar daily life and leave home to search for holy sites in distant places.

, undergo trials during this period, and then return to their hometown with a new look.

In the process of traveling, tourists leave their usual work and living environment, and accordingly break away from their original social relationships and behavioral norms in secular society, and enter a new "sacred" world similar to that of pilgrims.

time and space.

At this time, tourists do not care about high or low, high or low, rich or poor. They interact with each other on an equal footing and experience the sacred emotional experience of traveling together as a pilgrim.

From a psychological perspective, they have universal desires and experiences.

For pilgrims, believers hope to receive forgiveness and blessing from the gods through their piety and hardships, and to complete self-sublimation. This is the eternal religious sentiment of the saints.

Believers' pilgrimage is intended to pursue a "symbolic reality" between "self" and "the other".

For tourism, the one who refers to us is the tourist, and the one who refers to others is the host.