1, if the ice is thick, it should be deiced in time, first cut off the power supply, then open the freezer door, take out the food, and clean it up after it melts naturally. It can also be cleaned with special cleaning tools, but not with metal products to avoid damaging the pipeline. 2. Blow the gap around the refrigerator door with a hair dryer, accelerate the melting, then open the door and clean up the food. 3. Put a few bowls of hot water on the refrigerator at about 60 degrees Celsius. It is best to put a towel with good water absorption at the bottom of the refrigerator. After a few minutes, a lot of ice cubes will melt and fall off.

/The reason for this situation is:

1, it may be caused by the water flowing out of the defrosting shutdown of the refrigerator reaching the drawer edge of the freezer. The drain of the freezer should be dredged, and the feet in front of the refrigerator should be raised to let the water flow out.

2. The lax closing of the refrigerator door leads to the condensation of water vapor in the air. If we open the refrigerator door frequently at ordinary times, or leave it open for a long time and forget to close it, the air outside the refrigerator will enter the refrigerator and condense on the inner wall, which will cause the water in the refrigerator to freeze and the drawer to freeze and not open.

3. Be careful not to block the drainage holes. Check and clean the water storage tank at the bottom of the refrigerator, and wipe off the water vapor condensed in the air, so that it is not easy to freeze the drawers and edges of the refrigerator due to frost.