Second, there are three ways to get tickets:

Method 1: Pick up the ticket at the ticket window of the station.

When you pick up tickets at the ticket window of the station, you should bring your personal ID card, such as the second-generation resident ID card. If you don't use the second-generation resident ID card to book the train ticket, you should provide the valid ID card for online booking and the order number for online ticket purchase, so as to exchange paper tickets smoothly.

Method 2: Tickets are collected by the ticket vending machine.

Ticket vending machines can pick up tickets with ID cards in the train ticket hall.

Method 3: Pick up the ticket at the ticket sales agency.

If there are many difficulties for passengers and friends to get tickets at the station, such as the long distance, they can book tickets online and bring relevant identity documents to the nearby ticket sales outlets to get tickets.

Special reminder: Passengers who book student tickets should not forget to bring their student ID when exchanging paper tickets. Passengers should arrange the time to collect tickets as early as possible so as not to delay the trip.

Extended data

Interim Measures for Internet Ticket Sales of Passenger Trains

Article 11 The purchase of tickets on 12306.cn website shall be within the pre-sale period of tickets and no later than 2 hours before driving, and online payment shall be completed within the specified payment time.

Article 15 After purchasing tickets on the website 12306.cn, in the following circumstances, you should exchange paper tickets after purchasing tickets and before driving and get into the station:

(1) using other valid identity documents other than the second-generation resident identity card to purchase tickets.

(2) Buying children's tickets by using the valid ID information of peers.

(3) buying student tickets or discount tickets for disabled soldiers (police).

(4) The boarding station or the next station does not meet the ticket-checking conditions of the second-generation resident ID card (at present, other EMU trains except the Beijing-Tianjin intercity and the Beijing-Shanghai high-speed railway line do not meet the ticket-checking conditions of the second-generation resident ID card).

(5) The second-generation resident ID card cannot be read on the automatic ticket checking machine.

(6) Need a ticket reimbursement voucher.

(7) The passenger stops at the midway station according to the date and number of trips of the purchased car ticket.

Sixteenth in exchange for paper tickets, according to the following provisions:

(1) For the railway e-ticket purchased with the second-generation resident ID card, you can go through the ticket exchange procedures at the station ticket window, railway ticket sales outlets or station ticket vending machines with the original valid second-generation resident ID card of the passenger used at the time of ticket purchase.

(2) The student ticket shall be handled at the station ticket window or the railway ticket sales point where the student train ticket discount card identifier is installed, with the valid ID card used when purchasing the ticket and the student ID card attached with the student train ticket discount card (both originals).

(3) The discount ticket for disabled soldiers (policemen) shall be handled at the ticket window of the station by presenting the valid identity documents used at the time of ticket purchase and the "People's Republic of China disabled soldiers Certificate" and "People's Republic of China Disabled People's Police Certificate" (both originals).

(4) If the second-generation resident ID card can't be read automatically or the railway e-ticket is purchased with other valid ID cards other than the second-generation resident ID card, it is necessary to show the original valid ID card and order number of the passenger used at the time of ticket purchase, go to the station ticket window or the railway ticket sales point authorized by the railway transportation enterprise, and the ticket seller will enter the certificate number and order number and verify them before going through the ticket exchange procedures.

(5) If the valid identity document is lost after the ticket purchase and before the ticket exchange, the passenger himself or his agent shall take the original of his valid identity document to the ticket-making port in railway police, the bus station, and handle the temporary identity certificate with the information of the valid identity document of the passenger used in the original ticket purchase, and handle it according to Item (4) of this article.

(6) If the valid ID information and order number are verified to be consistent, the ticket will be changed; Inconsistent tickets will not be exchanged. Student tickets, disabled soldiers (police) discount tickets at the same time check the discount (to be) voucher. When changing student tickets, the number of preferential rides should be reduced.

Baidu Encyclopedia-Interim Measures for Internet Ticket Sales of Passenger Trains