Network problems, software problems.

1. According to the query on Tencent News Network, network problems: The latest Passepartout needs to be connected to the Internet to be used normally. The network connection is unstable or the network speed is slow, which will cause it to be unable to be used normally.

2. Software problem: If the version of the road certificate is too low or there is a software problem, it will not work properly. You need to update the software or reinstall the latest version of the software.