One afternoon not long ago, I had to come to the dental clinic again because of the blackened teeth and inflamed gums from smoking, and I chose the painless cleaning program on the doctor's advice.
On that day, Dr. Zhang was out of town, and the three young dentists chose one of them to clean my teeth. The painless cleaning should have been much more comfortable than ordinary cleaning, however, I do not know whether it is the reason for the cleaning of the newbie technology, or affected by their own psychological factors, I feel uncomfortable with the pain in the teeth, teeth cleaning half of the stop, cleaning the teeth of the doctor had to ask me to find another time to clean the other half.
A few weeks later, at the urging of my wife, I came to the clinic again at 9 am. The other people in the clinic were busy, except for a fat, leader-like middle-aged man sitting in the lounge area. After I explained my intention, he told me to wait for another half an hour. Later, from the mouth of the clinic staff, I learned that he is the clinic owner.
A little while later, a masked, just to a middle-aged woman teeth cleaned the doctor came out of the clinic, she said to me, she put the clinic chair clean and disinfected after I dealt with.
With the mask covering most of her face, I didn't recognize her, but she did: "You had your teeth cleaned here once last year, and I called you back once afterward to check back on you after the cleaning."
"Oh, so you're Dr. Chang, yo!" I remembered at once.
After she finished cleaning and disinfecting the clinic, I lay down in the chair and opened my mouth, she held the dental cleaning handle, gently put the working head on my teeth, slowly moving back and forth, like an ant arching over the skin, the action is as gentle as serving the elderly, for fear that the patient where to get hurt, at the same time, she will also be splashing the water droplets in the cleaning of my face from time to time to carefully wipe away! ...... Her skillful teeth cleaning technique has to be admired by me.
She cleaned my teeth while teaching me how to clean the teeth of the saliva through the suction saliva tube spit out, to avoid breathing and save cleaning time, while I psychological comfort: you relax, do not be nervous, if there is any discomfort can be raised to the left hand, I will stop; your gum inflammation is very serious, a moment after the teeth, I give you some medicine, will soon be good up; your oral teeth are The teeth in your mouth are missing and need to be repaired as soon as possible; there is still a little bit of calculus in your teeth, although it's not easy to clean, but I still have to find a way to clean it up ......
I can't easily answer, so I have to pop out a monosyllabic "Oh" word from my voice to perfunctorily, but
It is not easy for me to answer, so I have to make a monosyllabic "oh" out of my voice, but her meticulous professionalism had to move me, and nearly two hours of cleaning time passed quickly without me realizing it.
After the cleaning, she handed me a mirror and asked me to compare it with my teeth before the cleaning, and I nodded my head in satisfaction.
I told her: I have a friend who is a famous dentist in Dazhou, and he said that the implant must quit smoking first. I chose to quit smoking on World No Tobacco Day, and I have quit smoking for more than a month now.
"Then next time you need an implant, you can go to him for the best Swiss lTI, which requires more than 20,000 yuan to implant in Huaxi, and may only cost more than 10,000 yuan to implant in his place." She has no qualms at all about people stealing business.
"The next time you come here for a cleaning, I'm going to supervise you to see if you quit smoking for good." She said half-jokingly.
"Definitely do!" I was confident.
"I cleaned the teeth of the lady in front of you, and she purchased them at the online event price. It was just a couple dozen dollars for a regular cleaning, but I gave her a clean one for professional reasons." I have to give her credit for her highly responsible attitude towards her customers.
"Since your service is so good, wouldn't I go to you for my next dental implant?" I thought to myself.
It can be seen that, for the service industry, in order to retain old customers and win new customers, the service attitude and service quality is how important ah!