In business communication, the problem of entertaining guests is often taken seriously. Not only the scale, specifications, grades, participants and invitations of banquets have certain rules, but also the specific arrangements of banquets have some standardized practices. The following is the table manners in business communication that I bring to you. Welcome to reading.
The 5M principle of entertaining business guests.
According to the practice of international business etiquette, the business etiquette of arranging banquets should mainly abide by the so-called 5M principle. The 5M principle refers to five basic issues that need to be considered when arranging banquets in business communication. Because the English letters of these five basic questions are all M, they are called the 5M principle.
5M principle:
Meeting is a date.
Media, environment.
Money, that is, expenses
Menu, menu.
Way, that is, etiquette.
appointment
You must think twice about the specific time and date.
Banquet object
The party object refers to who to invite and how many people to attend. Too large a scope will cause waste, and too small a scope will offend some people. The general principle is to control the scope as much as possible and reduce the number of people on the premise of giving consideration to all aspects.
Banquet time
To determine the time of the banquet, it is best to consult the invited host and guests first, and choose a time suitable for both host and guests to show respect. Don't choose the busy time of the other party's work, and foreign banquets should also avoid major holidays in the other party's country.
Avoid choosing taboo days as banquet dates. For example, "13" is taboo in western countries, especially on Fridays that coincide with 13.
Muslims have the custom of fasting during the day in Ramadan, so the banquet should be arranged after sunset.
Give the other party sufficient preparation time in order to arrange all aspects of work.
Banquets for specific festivals and anniversaries can only be held before or on the same day, and cannot be delayed until after the holidays and anniversaries.
environment
Whether the banquet venue is suitable or not reflects the host's attention to the banquet. The location of the banquet can be determined according to the purpose, scale, form and financial resources of the banquet. Usually you should choose a hotel or guesthouse with elegant environment, convenient sanitation, excellent service and standardized management.
Pay attention to the following points when implementing the banquet venue:
Determine the location of the banquet according to the number of guests. There are many guests in the hotel; If there are few guests, you can go to a small restaurant.
Determine the banquet location according to the banquet type. Banquets can be arranged in hotels and guesthouses, while buffets and cocktail parties can be arranged in the lobby or garden.
The familiarity and relationship between the host and the guest is also the basis for choosing a banquet venue.
Pay attention to the choice of banquet venue according to the wishes of guests and local characteristics.
You can choose famous old brands or restaurants.
Try to choose a reputable hotel or a hotel familiar to the organizer.
expense
In the use of expenses, we should not only treat guests warmly but also do what we can, and oppose waste. Business communication should be graded and not extravagant, so we should pay attention to eating and drinking less, that is to say, we should not only emphasize the content of the banquet, but also avoid overeating and extravagance.
menu
In the arrangement of the menu, the key is to know what guests, especially guests, can't eat, and to exclude personal taboos, national taboos and religious taboos, rather than asking them what they like to eat. When arranging the menu, we should not only take care of the taste of the guests, but also reflect the characteristics and culture, that is, the food culture and food characteristics.
Specific precautions are as follows:
When drawing up the menu, we should consider the preferences and taboos of our guests.
The suggested menu should not only pay attention to common practices, but also take into account local characteristics.
We should consider the expenditure standard and be rich and thrifty.
The menu of the banquet should be arranged hot and cold, and the meat and vegetables should be well matched.
The menu is based on the principle of rich nutrition and diverse tastes.
Prepare some homemade food to adjust the taste of the guests.
Dinner is more grand than lunch and brunch, so the variety of dishes should be rich.
Considering the season, dishes should be timely, fresh and distinctive, such as shad in spring and crab in autumn.
With the consent of the hotel, you can design your own menu to better meet the tastes of guests and the needs of banquets.
bearing
At the dinner table, both the host and the guests should behave gracefully and be civilized and standardized.
Sit down politely
First of all, the host couple and the guest couple should be seated, followed by other guests and accompanying personnel.
When the elder and the lady sit down, the younger generation and the man should step forward and back their seats slightly. When they want to sit down, gently push the chair forward, sit still and then leave.
You should generally sit on the left side of your own direction of travel.
Ladies, elders and elders at the same table sit down first.
After sitting down, the distance between the chair and the dining table should not be too close or too far, and the distance should be about 20 cm.
Don't put your hands on the back of the chair or the dining table next to you, and don't put your elbows on the dining table.
Elegant manners
It is impolite to put on makeup, comb your hair, cuff or loosen your tie in public after sitting down. Don't always shake your fingers with chopsticks when eating.
Moderate conversation
It is impolite to sit still and keep silent while eating.
Talk to as many people as possible.
The content of the conversation should be pleasant, healthy and interesting.
Speak at a moderate volume.
If you really have something to say in public, you should find another suitable place to say it alone.
When talking with people, you should put down the tableware and stop eating.
Use tableware correctly
You can't beat any tableware with chopsticks, and you can't stick it in your rice bowl.
If you accidentally drop the tableware during the meal, please ask the waiter to make up the corresponding tableware.
If you accidentally spill wine on the next guest, apologize and help dry it. If the other person is a lady, you should pass the clean napkin and dry it yourself.
The napkin should be spread on the knee, and the host opens the napkin to mean the banquet begins.
Napkins should not be used to wipe sweat, glasses and tableware.
Use only the napkins provided by the restaurant, and don't take out the paper with you.
Five taboos of table manners
Bubucai
Let the dishes not be distributed. At the dinner table, you can recommend your favorite dishes or special dishes on the table, but you can't serve the guests.
Don't persuade wine.
Toast is not advised. If you meet like-minded people, you can get drunk. If the other person doesn't like drinking, don't force others. This is the basic performance of educated people.
Be quiet.
Don't make any noise when eating, so pay special attention to this at banquets with foreign contacts. In the eyes of some western guests, it is rude and uneducated to make a noise while eating.
Don't throw up
I threw up all over the floor with my dissatisfaction with the table. In principle, what has been put in your mouth should not be spit out in public. As a last resort, cover it with a napkin or palm, and don't make a fuss or mess around in public.
Don't tidy your clothes.
Don't arrange clothes on the dining table. People without education can take off their clothes, shoes or roll up their sleeves in public.
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