『One』 Who has the etiquette training course schedule I want to take the etiquette teacher, want to want to understand the etiquette course first!
National "corporate etiquette trainer" training schedule for professionals
The first morning: corporate etiquette training faculty demeanor cultivation training methods
Perfect Smile core course trainers from the Capital Spiritual Civilization Office and the former Beijing Institute of Etiquette
1, corporate etiquette trainer overall podium style prototype encourages expression.
2, corporate etiquette trainer classroom speech behavior prototype to encourage expression.
3, etiquette classroom "trainer's toolbox":
---explaining, displaying, interacting to stimulate, demonstrating taboos, classroom ice-breaking, trainee incentives, the character of the division of labor, etiquette, general knowledge stories, professional habits analysis.
4, Behavioral training methods (originally from the Beijing Etiquette College training regulations);
5, Behavioral training courses (originally from the Beijing Etiquette College training courses).
The afternoon of the first day: social psychology and behavioral psychology basic theories
1, individual private space ownership;
2, social conflict and etiquette and cultural reconciliation;
3, service behaviors and interpersonal aggression;
4, service consciousness and awareness;
5, altruistic behavior and customer service norms;
6, Behavior and attitudes in the business environment;
7, correctly analyze the group impact of professional etiquette behavior. /p>
3, trainer instrumental image learning "stage analysis method";
4, "global luxury brand logo and culture" overall appreciation;
5, trainer instrumental etiquette classroom to mobilize the attraction of trainees;
6, trainer instrumental etiquette classroom to mobilize trainees.
6, with clothing hands-on training;
7, the impact of staff personal instrumentation image of the eleven details;
8, the impact of etiquette trainer classroom instrumentation image of the eleven details.
The afternoon of the second day: corporate etiquette training faculty talking style
Perfect smile positive tone course teachers from Beijing Media University broadcast hosting professional
1, comprehensive "etiquette trainer" to enhance the language expression course;
2, sense of language and speech (metronome positioning) Speaking speed training);
3, carefully selected the "etiquette trainer" classroom identity should choose the theme
4, project work, situational conversation, impromptu speech, role positioning, break through the ego and other big challenges project;
5, vocalization and Mandarin correct pronunciation to begin with; (Piano Training Songs) Vocalization methods);
6. Say what you should say in classroom language;
7. Interactive skills to inspire participants to open their mouths.
The morning of the third day: corporate etiquette training faculty speech norms
Perfect Smile Language Expression Course teachers from the former Beijing Etiquette College
1, the success of the expression is because of the correct attitude;
2, "argumentation" is the root of all classroom thinking;
3, "argumentation" is the root of all classroom thinking;
4, "argumentative" is the root of all classroom thinking. p>
3. "Determination" determines successful training results;
4. A little bit of progress every day;
5. I am what I think I am;
6. God helps those who help themselves;
7. Happy beliefs.
The afternoon of the third day: "*** Winning Leadership" etiquette trainer teaching the 8 levers
Perfect Smile core course trainer from the former Beijing Etiquette College
1, efficiency levers - six points of priority Preparation work system
2, planning leverage - corporate staff training integration "multifork tree"
3, methodology leverage - the mind to follow the etiquette of the lecture
4, diagnostic leverage - corporate diagnostic methods like "road construction principles"
5, system leverage - to grasp the excellent mobility Button
6, coaching leverage - talk about corporate image and behavior education in the "monkey" management
7, communication leverage - empathy, **** love
8, crisis leverage - crisis PR risk reversal
Fourth morning: corporate etiquette training faculty demeanor training methods
Perfect smile core course trainer from the former Beijing Etiquette College
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1, standing posture teaching essentials and wrong "standing posture teaching" analysis;
2, sitting posture teaching essentials and wrong "sitting posture teaching" analysis;
3, gesture teaching essentials and wrong "gesture teaching" analysis;
3, gesture teaching essentials and wrong "gesture teaching
4, salute teaching essentials and error "salute teaching" analysis;
5, walking teaching essentials and error "walking teaching" analysis;
6, handing teaching essentials and error "walking teaching" analysis;
5, walking teaching essentials and error "walking teaching" analysis;
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7. Handshake: An analysis of the essentials and errors of "handshake teaching";
8. Introduction: An analysis of the essentials and errors of "introduction teaching";
9.
9, the introduction of the teaching of the essentials and errors of the "introduction of the teaching" analysis.
The afternoon of the fourth day: corporate etiquette trainer body coordination management
Perfect smile body coordination management trainer from Beijing Sports University.
1, the body control ability is a sign of individual maturity;
2, cultivate the ability to control is really able to do the "self-discipline behavior" of the key;
3, etiquette trainer podium self-body control ability and coordination ability requirements;
4, words are better than the body of teaching
5, flexibility and coordination of the limbs;
6, theoretical mastery of all the joints, muscles, bones and organs of the body (anatomy and nutrition);
7, understanding of physiological changes in trainees of different ages;
8, the application of the "behavioral teaching" approach to carry out different industries and different age groups. "way.
The morning of the fifth day: etiquette training teaching basic disciplines system introduction
Perfect Smile core course trainer from the former Beijing Etiquette Specialized Training Institute Former Counselor of the Embassy of China in Switzerland
1, norms of daily business interactions - business etiquette teaching key points to master
2, service Awareness and Behavior of Service Etiquette
3. Overview of Etiquette and Culture of Various Countries
4. Public Image and Administrative Responsibility
5.
The afternoon of the fifth day:
Case study of etiquette training courses in various industries - your etiquette and my personality etiquette classroom emergencies
Perfect Smile core course trainers from the former Beijing Etiquette College
1, the training of business expression of employees and analysis of difficulties;
2, behavioral training incentives;
3, the trainer for individual personnel classroom slack problem solving methods;
4, classroom cold treatment;
5, cell phone problem solutions;
6, the mastery of classroom question time;
7, classroom question time cold problem solving method mastery;
8, enterprise common staff specification problem standard analysis.
The morning of the sixth day: paperwork etiquette and etiquette training course coursework writing categorization
Perfect Smile core course trainers from the former Beijing Etiquette College
1, traditional morality and paperwork etiquette culture;
2, the etiquette of the title and the chilling noise;
3, business interactions and professional ethics;
4, cell phone texting And network communication in the paperwork etiquette;
5, etiquette training courseware standard format;
6, the reasonable writing and use of PPT
7, common format of business paperwork;
8, the development of specialized training courseware steps for enterprises.
The afternoon of the sixth day: etiquette training market research analysis - "etiquette training" category of the survival of the status quo
Perfect smile core course trainer from the former Beijing Etiquette College
1, the analysis of the etiquette training market and the different research methods Analysis of data collected;
2, analysis of key etiquette training audience;
3, analysis of the founding steps of the etiquette training company and to ensure the operation of the method;
4, the handling of the reasonable teacher cooperation relationship;
5, the maintenance of the customer channel and marketing;
6, the fight for the second training;
Day 7 Morning: Chinese traditional morality and international communication culture
Perfect Smile core course trainer from the former Beijing Etiquette College Former Counselor of the Chinese Embassy in Switzerland
1, today's etiquette environment is a "mixture of Chinese and foreign";
2, Western etiquette "international communication practices", knowledge of Western culture and communication,
3. the search for a richer, Chinese-specific etiquette teaching methodology.
The afternoon of the seventh day: corporate image building and team communication
Perfect Smile core course trainers from the former Beijing Etiquette Specialized Training Institute
1, the team of corporate internal trainers is a must for the course;
2, to be able to work with others in a friendly and successful way;
3, to fly like a flock of geese;
4, to get the others' Welcome and trust;
5, feel the honor and responsibility of being in the team;
6, to be based on the etiquette and culture of the perspective of the "team" program and culture to shine.
The morning of the eighth day: the art of flower arrangement cultivation course
Perfect Smile core course trainer from the former Beijing Etiquette College
1, flowers as a gift;
2, flowers as a language;
3, flowers as a furnishings;
4, flowers of different countries;
5, the commercial flowers.
The afternoon of the eighth day: etiquette trainer board cultivation
Perfect Smile trainer cultivation course trainer from the Oriental Painting Institute, director of the School of Knowledge of the line of the vice president
1, soft pen calligraphy norms mastery -- liturgical teaching of the law of the character and the transformation of the human (behavioral) shape
2, Mastery of Hard Pen Calligraphy Standards -- Mastery of the Essentials of Liturgical Teaching Slabs
3. Slabs and Graphic Calligraphy -- Inspiration of Calligraphy Aesthetics to the Teaching of Liturgical Behavior
4. Proper Characters and Proper Characters
Ninth Day Morning: Summary of Digestion and Absorption
1. What are the most important concepts and methods I learned in this course?
2. What are the things I want to start changing immediately after this course?
3, re-planning the standard course of corporate training;
4, self-training tracking program;
5, the team post-training tracking program;
6, post-training deepening management program;
7, the students' sharing platform.
The afternoon of the ninth day: audition and thesis defense to issue a diploma
1, the length of the audition time requirements: 15-30 minutes / person.
2, thesis 8000 words delivered (stipulate the topic of candidacy).
3, defense: the relevant core curriculum questions argument.
4, qualified personnel were issued certificates, "dual-teacher certification" certified personnel to listen to the registration
『Two』 I am the captain of the etiquette team of the school, the need for etiquette training, please give me a very detailed training program, video screen, courseware can be.
1, etiquette basics
2, speech and demeanor etiquette
3, mastering the basic reception etiquette
4, management of their own shape version of the image
5, weighing the right to call the etiquette
6, the guide etiquette: (1) words (2) attitude (3) greetings
7, reception skills: reception of the customer = heart (will) × skill (words)
7, reception skills: reception of the customer = heart (will) × skill (words)
7, reception skills: reception of the customer = heart (will) × skill (words) (will) × technology (words) × body (attitude)
8, at all times with a smile (1) smile is a shortcut to enhance goodwill (2) without a smile there is no good interpersonal relations (3) smile is the first work of the etiquette of the club division, win in the hands and feet. This is the outline you can look at.
『Three』 What is taught in college etiquette class
Etiquette class for college students is a basic course of public ****:
Grooming etiquette
Instrumentation etiquette
Befriending and marriage etiquette
Travel etiquette
Etiquette for the version of the public **** place
The third chapter of the quiz right
Western food etiquette
Overview of foreign etiquette
Foreign work etiquette
『What do we learn in the class of form and etiquette
Form and etiquette course mainly includes physical training, elementary artistic gymnastics (including the "pole", "ballet hand position"), "the", "the", "the", "the", "the", "the", "the", "the", "the", "the", "the", "the", "the", "the" and "the". Ballet hand position" "basic pace" "waltz combination", etc.), rhythmic gymnastics, aerobics, mat combination exercises.
Physique class refers to a dance by quoting the basic training methods as the main means, combined with music for the basic posture of the human body activity exercises, the main purpose is to integrate fitness, fitness, fitness for one of the body, shape the beautiful body and posture and strengthen the beauty of the aesthetic education courses.
1, the basic posture exercises
People's basic posture refers to: sitting, standing, walking, lying. When these basic gestures in front of people's eyes will give people a feeling, such as: the body form shows the dignity, upright in the elegant, giving people the impression of pleasing to the eye of the beauty (including all the daily activities).
As a person's posture has a strong plasticity, can also have a certain stability, through certain training, can change many bad posture, such as: sloping shoulders, chest, flabby, walking knees shaking the body, the pace of dragging and so on.
2, the basic quality of training
The basic quality of physical exercise is one of the most important elements of physical training, in the exercise can be used in a single exercise and double with two forms of exercise. Through a large number of exercises, the human body's shoulders, chest, waist, abdomen, legs and other parts of the training, in order to improve the human body's ability to support and flexibility. In order to shape a good human form, improve the control of the body to lay a good foundation.
The basic skills of form practice more content, in training, should be based on the principle of easy to difficult, from simple to complex; but also pay attention to their own and with the ability to withstand, can not be overloaded, in order to avoid accidents.
3, the basic form of control exercises
The basic form of control exercises is the practitioner's body form of systematic training of specialized exercises, so that to improve and improve the human body form of control ability of the important content. It is through the unarmed, lever, double posture and a large number of action training, further change the original state of the body form, and gradually form the correct posture, sitting posture, walking posture, and improve the flexibility of the body movement.
This part of the exercise is relatively simple, individual action requirements are more stringent, training must be strict requirements, persistent.
(4) etiquette course program extended reading
Basic requirements
1, before the class must do a good job of preparation activities.
2, the class should wear elastic tight clothing or loose casual clothing, gymnastics shoes, dance shoes or fitness shoes.
3. No jewelry can be worn during class to avoid injury.
4, the course should be planned and step by step, step by step, do not be cold or hot, intermittent. To persevere, and strive to systematically master the knowledge and methods of physical training.
5, to keep the training ground clean and quiet.
6, when doing equipment exercises, there should be someone to guide and help, especially the use of joint equipment, pay attention to the safety of training.
7, before and after the class should pay attention to replenish the appropriate water, at the same time pay attention to the reasonable combination of diet and nutrition.
『Wu』 civilized etiquette class meeting class design
Example:
"civilized etiquette with me" theme class meeting script
I. Activity theme:
"civilized etiquette with me"<
II. Activity Format:
Chorus, skit and discussion, male and female duet, magic, chorus, story, comedy, knowledge contest, drama and discussion, talent show, solo, dance, poem recitation
III. Activity Purpose:
The theme of this class meeting allows students to recognize the importance of civilized manners in relation to their lives, and to be able to start from themselves. Always polite, from childhood to cultivate a good habit of civilization and politeness.
Fourth, the activities of the process:
Moderator male: Dear students, the Chinese nation has been known as the "State of Manners", she has a long history of five thousand years.
Hostess: She not only created a brilliant culture, but also formed the traditional virtues of the ancient nation.
Male: In the reform and opening up today, we should carry forward the fine traditions of the nation.
Woman: from the elementary school etiquette, with etiquette, to be a civilized, polite young pioneers.
Men and women together: "civilized etiquette with me" theme class will now begin!
Female: All rise, sing the team song.
(Chorus "We are the successor of ****productivism")
Female: Please be seated.
Male: When it comes to civilized etiquette, we are more than familiar with it.
Woman: Yes, from the birth of the parents' education,
Male: from the teacher's education after school,
Woman: We can all learn about civilized etiquette.
Male: So, what exactly is civilized, heavy etiquette?
Woman: I have heard that our students have a lot of uncivilized behavior Oh.
Male: Let's take a look.
(skit "civilized etiquette interpretation")
Male: It seems that our students have a lot of uncivilized behavior.
Woman: However, our civilized little guardian will not let go of so many uncivilized behavior.
Male: So how should we pay attention to civilized manners in our daily life.
Woman: Just please discuss it.
(Discussion: civilized manners in life)
Male: the secondary school era is the most cherished era,
Female: the secondary school era is the most unforgettable era.
Male: In this era we have friendship,
Female: In this era we have gained knowledge.
Male: Please enjoy the male and female duet "Middle School Era".
(Male and female duet "Middle School Era")
Male: Hey, do you like magic?
Female; like ah.
Male: I'll give you a change.
Female: You will?
Male: look at it. Look, this is a finger right? (Stretching out a finger) how, change five it.
Woman: You are less silly here, or invite our little magician.
Male: Please enjoy the magic "find poker.
(Magic "find poker")
Male: It seems that I really have to learn from the magician.
Woman: Don't worry, you have to learn a lot more, our little singers voice has long been itchy, hurry up and invite them on it.
Male: Please enjoy the small chorus "we grew up polite".
(small chorus "we speak politely from childhood")
Male: civilization, is the brilliance of the bright pearl; civilization, is the hope of the national breeding:
Female: civilization, is the bridge to communicate emotions; civilization, is the wings of the community to fly high!
Male: Please enjoy the story "Seeds of Civilization".
(The story "Seeds of Civilization")
M: Do you know that our country has those classic art?
Woman: a lot of ah, Beijing opera, skits, comedy, and so on. What is your favorite ah?
Male: comedy ah.
Woman: Today to meet you. Please enjoy the comedy "polite".
(Comedy "speaking politely")
Male: "Li" and "Yi", in today's usually regarded as the rituals of etiquette, that is, in the social interaction when treating people and things, should be sincere to see and treat each other with reason.
Woman: civilization, is the eternal topic, this area of the two words cover a wealth of content, from newspapers and magazines to see the celebrities to see around the occurrence of trivial matters, civilization penetrated into every corner of life; but the real life, we tend to ignore the civilization.
Male: Next we will come together to understand some of the knowledge of etiquette, together into the "Knowledge Contest".
(Knowledge Quiz ten questions)
Male: the sound of the car driving by whether to wake up your long-sleeping heart?
Woman: Is your mind flying with the rapid rotation of the wheels?
Male: Are you as blind to the old as the young?
Woman: Are you like those old people who forget to thank others for their help?
M: Please enjoy the skit "compartment story".
(skit "stories in the carriage" and improvised discussion)
Male: Hey, Yan Ying, did you find out?
Female: found what?
M: Nowadays, parents do not only want their children to be of good moral character, but also want them to develop all-round!
Female: Yes.
Male: What are your specialties?
Woman: Yes.
Man: Then you can show everyone a hand?
Female: Of course!
(Flute solo "Liang Zhu")
Male: In fact, a smile, a "hello", a "please", a "sorry", a "thank you" can be a great help. "Thank you" will be able to make the original to block the flow of people and therefore smooth up, more can make people open the window of the soul, enjoy the exchange, mutual understanding.
Woman: a person is ordinary, insignificant, but everyone holds up the banner of civilization, then we can let the civilization of the new wind blowing across the land. Please start from each "little me", because society is like an ocean, and each of us is a small drop of water into the ocean.
Male: Please enjoy the solo "Run".
(Solo "Run")
Male: China is an ancient country with a long history.
Woman: Tang poetry and Song lyrics are the ever-flashing pearls in the treasury of literature and art.
Male: Please enjoy the dance "Song of Water"
(Dance "Song of Water"
Male: students, we are the future of the motherland,
Female: is the hope of the motherland,
Male: is the budding flowers,
Female: is the wings of the eagle.
The first time I saw the movie, I saw the movie, I saw the movie, I saw the movie, I saw the movie, I saw the movie, I saw the movie.
Male: Please enjoy the recitation "Spring Bamboo Shoots".
(Recitation of "Spring Bamboo Shoots")
Female: Students, polite walk all over the world, polite people are not strange. In this theme team meeting activities, students are very active, not only familiar with the content of etiquette, but also with their own practical combination.
Male: I hope that students can be a good boy who understands etiquette and manners, so that the flower of civilization and politeness will flourish in our squadron.
『Lu』 Etiquette class what is the main content ``
Etiquette class is nothing more than when you talk to others to pay attention to the small details. For example, when you ask someone, you need to have some skills, to focus, to treat the speaker as an equal, to create a relaxed environment, to encourage others, to ask valuable questions. To persuade others according to the atmosphere at the time, to add their own ***, to say anything to have their own high opinion, talk to show your own point of view, remember their own point of view, and then very well expressed. This is just a small part of what we have to learn. I feel that we need to learn by practicing. Anyway, life is the best subject for us, so we should pay more attention to it. It will help us to learn everything.
『Seven』How to speak well in the etiquette class
In addition to speaking some basic knowledge of etiquette, to find some corresponding video. If you can demonstrate on the spot during the course of the lecture, it is best to do a demonstration
『Hi』Service etiquette course outline
I. The mentality of the service personnel should have
Second, the appearance of the service personnel
Third, the service personnel of the beauty of the beauty of the instrument
Fourth, the service personnel of the service skills
Fifth, the service personnel of the language
The service personnel of the standard
The service personnel of the language
The service personnel of the service personnel
Six, the communication etiquette of service personnel
Seven, service personnel how to do ten perfect