As long as you stay in an industry for a long time, you will find some unknown "hidden rules" in this industry. Only insiders understand it, but outsiders generally do not understand it.
The same is true in the catering industry, especially in the fiercely competitive hot pot industry. If you are a gourmet, you will know the "hidden rules" of each catering brand and the various hidden benefits.
For example, when you go to Haidilao to eat hot pot, there are five "hidden code words" that are not displayed on the menu. Only old customers who are black card members will understand them. If you keep these five ordering "code words" in mind, you will not only get free dishes, but also
You can take away gourmet gifts for free. The busy waiters will not check whether you are a black card member, but will only serve you according to the rules.
As long as you master these five ordering "secret words", even if it is your first time to eat at Haidilao, you can take away a large bag of gourmet gifts before leaving.
For old customers who are familiar with Haidilao's "code words" and routines, every time they go to Haidilao to eat, it is like going to buy goods. When they arrive, they are empty-handed, and when they leave, they are carrying a bag in both hands, which contains various delicacies and snacks given to them for free by the waiter.
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Today let’s take a look at Haidilao’s “hidden dishes”.
Code 1: My friend likes your lo mein very much. When eating hot pot in Haidilao, regular customers who are familiar with the code of ordering never order lo mein because there is no need to order this dish at all and the waiter will give it to you for free.
So what exactly should be done?
It's very simple. Just tell the waiter the code: "My friend likes your noodles very much!" If an old waiter understands your code immediately, he will say: "Sister, I'll give you one!"
Gen, don’t order the noodles. Come to our house for hot pot often.” If you meet a new person and she doesn’t understand your code, then you can add: “My friend likes it very much.”
Eat your noodles and give him one as a gift! "Haidilao's service philosophy is: Customers are God and meet all customers' requirements.
So when you say this sentence, whether it is code 2 on the first day: My friend’s birthday, the same principle applies. If you like a dish, as long as the price is less than 35 yuan, then you can say to the waiter:
"It's my friend's birthday, and you guys are tired of singing. Give me two dishes. My friend wants to eat shrimp sliders and noodles!" Birthdays are a very important thing for customers in Haidilao, and they are often given to customers for free.
Lo Mein will satisfy customers' demands as long as they are not excessive, and it is the oldest one.
As for whether your friend has a birthday, the waiter will not check it at all. If the customer said it is a birthday, then it is a birthday.
Code 3: I want to eat eggs. There are many dishes that are not shown on Haidilao’s menu, such as eggs or egg fried rice. What if you want to eat them?
Just say this secret phrase to the waiter: "I want to eat eggs, or I want to eat egg fried rice!" The waiter also knows that this dish is not on the menu, but in order to impress the customers and write a "touching case", the waiter will notify
The kitchen will bring you an egg directly, or ask the kitchen to fry an egg fried rice for you.
Code 4: I love eating your snacks. If you take your children to Haidilao and they like to eat Haidilao’s waiting snacks, what should you do at this time?
You only need to say this code to the waiter: "My children love to eat your snacks!" After hearing this, the waiter will know the meaning of this code and will leave with a red bag after a while.
Come over and say: "Kid, this is a snack given to you by my sister. When you go home, listen to your mother. Come to your sister for hot pot next time." Then you can bring delicious popcorn, tiger tooth crisps, and crispy rice noodles together for free.
Take away.
Code 5: Your base is so delicious. What if you love Haidilao’s hot pot but don’t want to buy the base online?
It's very simple. You just need to say the code to the waiter: "Your base is so delicious, you can give me a pack as a gift!" The waiter will automatically satisfy the customer's demand, because Haidilao's service concept cannot treat customers
To say "no", you can only say: OK to the customer.
What's more, the demands are not excessive at all. A pack of hot pot base costs 17 yuan in the supermarket, but the cost is less than 3 yuan. For Haidilao, a pack of 3 yuan of base is worth the praise of the customer and his family. This business
What a deal.
How is he doing?