Recently, Ms. Wang, a citizen of Liuzhou, told the client reporter of South China Morning Post that on October 9, when she was staying at Boning Hotel on Zhuxi Avenue in Qingxiu District, Nanning, four strange men entered her room at 1: 11 in the morning with their room cards. Fortunately, she was not in the room at the time of the incident, which did not lead to serious consequences. On the afternoon of October 24th, Boning Hotel responded to this matter. At 1: 11 in the morning of 19, Ms. Wang and her friends came to the front desk of the hotel to check in, put their luggage in the room, and then went to a nearby bar for a drink. After the investigation, the police told Ms. Wang that at about 1: 31 in the morning, four men entered her room and left soon. A strange man got a room card to enter Ms. Wang's room, which infringed on Ms. Wang's interests. The hotel failed to fulfill its consumer safety guarantee obligations and should bear corresponding responsibilities.

4 What happened when a man swiped a hotel room card and broke into a woman's room in the early morning? Let's take a look with me.

Visiting the hotel where the woman who broke into the room stayed in Shanghai: elevators and stairs can't go up and down the floor. How did the "streaking" man achieve it?

On August 11, the reporter visited Shanghai Sanlin Store, the All Seasons Hotel where fiore Huahua stayed, whose room was broken into by a man naked. She said that the man had wandered around the hotel room on the fourth floor in the early morning. The reporter visited and found that entering the elevator requires a room card, and only the floor where they live can be selected. Guests can freely reach the 1 th floor through the fire escape, but they cannot enter the floors from the fire escape. Previously, "fiore flowers" indicated that the hotel door lock was not sensitive. The reporter found in the rooms on other floors of the hotel involved that it takes a lot of effort to close the door, and the door lock alarm may not ring if the door is not closed. Hotel staff said that the hotel has been rectified after the incident.

4 what happened when the man swiped the hotel room card and entered the women's room in the early morning?

Recently, Ms. Wang, a citizen of Liuzhou, told the client reporter of South China Morning Post that when she checked in at Boning Hotel on Zhuxi Avenue in Qingxiu District, Nanning on October 9, four strange men entered her room at 1: 11 in the morning with their room cards. Fortunately, she was not in the room at the time of the incident, which did not lead to serious consequences. On the afternoon of October 24th, Boning Hotel responded to this matter.

Ms. Wang is from Liuzhou. On October 8th, she visited Nanning with her best friend and asked her friends to help her book two rooms at Boning Hotel on Zhuxi Avenue in Qingxiu District.

at 1: 11 in the morning of 19, Ms. Wang and her friends went to the front desk of the hotel to check in, put their luggage in their room, and then went to a nearby bar for a drink.

at about 5 a.m. that day, Ms. Wang returned to her room and found that there was an extra room card out of thin air at the place where the card was inserted to get electricity, and the room was brightly lit.

Ms. Wang thinks that someone should have entered the room. She went to the front desk and asked for the public video, but she was refused.

after the communication failed, Ms. Wang called the police. After the investigation, the police told Ms. Wang that at about 1: 31 in the morning, four men entered her room and left soon. Ms. Wang checked her luggage afterwards and found no traces of turning.

since there was no loss of property, Ms. Wang guessed that several men were likely to have ulterior motives.

according to Ms. Wang's memory, when they checked in, three men suspected of being drunk verbally molested them, and at about 1: 21 in the morning, strangers called and texted her best friend.

▲ harassing messages sent by strange men to Ms. Wang and others. Photo courtesy of the interviewee

Ms. Wang found that the time when she received the phone call was not far from the time when several men entered her room. She believes that there are serious dereliction of duty and management confusion in Boning Hotel.

on the afternoon of October 24th, the relevant person in charge of the hotel told the reporter that the police had been involved in the investigation, and it was not convenient for the hotel to explain the specific details.

The person in charge said that this incident was caused by the work error of the front desk staff, and they were dismissed. After the incident, the hotel apologized to Ms. Wang for the first time, and exempted Ms. Wang and others from the accommodation expenses of two rooms, and actively cooperated with the police investigation. "We will also hold the four guests accountable."

▲ the receipt issued by the police after Ms. Wang reported the case.

the author thinks that after the consumers check into the hotel, the hotel has the responsibility to protect the personal and property safety of the consumers, and they are not allowed to enter the room without the consent of the consumers. A strange man got a room card to enter Ms. Wang's room, which infringed on Ms. Wang's interests. The hotel failed to fulfill its consumer safety guarantee obligations and should bear corresponding responsibilities. If Ms. Wang suffers personal or mental injury, she can complain to the relevant departments or bring a civil lawsuit to the court to safeguard her rights and interests.

1. For Ms. Wang and her party, such a thing will really make them feel scared before they officially check into the hotel, and it will definitely affect their mood! Therefore, the hotel as the wrong party must bear the responsibility for this.

2. What responsibilities does the hotel have to bear?

first of all, after Ms. Wang and others checked into the hotel, the two parties formed a service contract relationship. According to the contract, the hotel is obliged to provide Ms. Wang and others with safe rooms, but now the hotel obviously fails to do so, so one party of the hotel is in breach of contract.

article 577 of the civil code stipulates that if a party fails to perform its contractual obligations or fails to meet the contract obligations, it shall bear the liabilities for breach of contract such as continuing to perform, taking remedial measures or compensating for losses.

in other words, the hotel has to bear the responsibility for breach of contract because of the breach of contract by one party of the hotel, which has caused damage to Ms. Wang and others.

what kind of responsibilities the specific hotel should undertake should be implemented as agreed in advance, and there is no agreed negotiation. If negotiation can't be solved, then we can only sue to solve it!

Secondly, Article 1198 of the Civil Code stipulates that operators of public places such as hotels should bear the responsibility if they fail to fulfill their security obligations and cause damage to the civil rights and interests of others. However, if it is caused by the negligence or intention of a third party, the operator may recover from the third party after taking responsibility.

specifically, after Ms. Wang checked into the hotel, the hotel should not only ensure the safety of Ms. Wang when she checked into the hotel room, but also ensure that her personal privacy information will not be leaked, otherwise the hotel will bear the responsibility for her mismanagement.

This means that if the personal information of Ms. Wang and others is leaked due to the reasons of the hotel staff, and the damage is caused, the hotel must bear the responsibility for it first. As for whether to seek compensation from the employees or four men who are at fault afterwards, it is a matter between them and has nothing to do with Ms. Wang.

Finally, intentionally revealing or disseminating other people's information is not only a civil tort liability, but also an illegal act that requires public security punishment.

Paragraph 6 of Article 42 of the Law on Public Security Administration Punishment stipulates that anyone who steals or distributes personal privacy information of citizens shall be detained for up to five days or fined for up to 511 yuan; If the circumstances are serious, they shall be detained for 5-11 days and may be fined up to 511 yuan.

In other words, it is necessary to find out how these men know the telephone number and household registration address of Ms. Wang and her best friend. If they stole it secretly while the staff were not paying attention, then it is not only civil tort liability, but also public security punishment.

So, do you think it's reasonable for the hotel to waive the room charge for one night as compensation for Ms. Wang?

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