How to greet foreign guests and how to prepare and receive them

With the close international communication, more and more foreign guests are visiting our country. How to greet foreign guests well is a very important task.

welcome means that in communication, under the condition of prior appointment, the host sends a special person to a place known by the visitor to wait for the arrival of the other party. Under normal circumstances, the welcome ceremony includes the following contents:

First, the host and the guest meet warmly.

the second is to present flowers to the guests. Flower givers should usually be young women or young pioneers. If there is more than one guest, flowers can be presented to each guest one by one, or only to the guest of honor or the guest couple. When presenting flowers to the guests and couples, you can present flowers to the female guests first, or to the male and female guests at the same time.

Third, other personnel of the host and the guest meet. According to the usual practice, the host should first accompany the guest of honor to the main welcoming staff of the host, and introduce them to the guest of honor one by one according to their position. Then, the guest of honor will accompany the host to the queue of main visitors, and introduce them to the host one by one according to their position, from high to low.

Fourth, the host accompanied the guests to meet the welcome team.

in the welcome work, necessary preparations should be made in advance, so as to be prepared and prepared.

1 grasp the basic situation: we must fully grasp the basic situation of the welcome object. Personal profile of the guests, especially the guest of honor. For example, name, gender, age, native place, nationality, unit, position, professional title, education, degree, major, specialty, preference, writing, popularity, and so on. If necessary, it is also necessary to know their marriage, health status, political inclination and religious beliefs. When understanding the specific number of guests, we should not only be accurate, but also focus on who is in charge of the other party, how many couples are there among the guests, and so on. Has the guest had any record of official visit before? If the guests, especially the main guests, have visited before, they should pay attention to consistency in the reception specifications. When there is no special reason, it is generally not appropriate to be promoted or demoted at will when welcoming guests. Guests can report their own plans, such as the purpose of the visit, the itinerary of the visit, the requirements of the visit, and so on. Under the premise of what we can, we should take into account the special requirements of the guests in the welcome activities and take care of each other as much as possible.

2. Make a specific plan: Make a detailed plan to welcome the guests, which will help to avoid omissions, reduce twists and turns, and proceed smoothly step by step. According to the convention, it should at least include the basic contents such as the way of welcoming, transportation, accommodation, work schedule, recreational activities, sightseeing, talks, meetings, gift preparation, expenses, reception and accompanying personnel.

as far as welcoming guests is concerned, the reception party should also be prepared first, and there are five most important contents. That is, the first is the way of welcoming guests, the second is the welcoming staff, the third is the welcoming time, the fourth is the welcoming place, and the fifth is the means of transportation.

welcome mode: do you want to hold welcome activities and how to arrange them. How to carry out a good welcome activity. We must carefully select the welcoming staff to greet the guests, limit the number, have roughly similar identities, and clearly define the responsibilities. In the welcome work, whether the on-site operation is carried out properly is a key link.

Time:

1 It should be clearly agreed by both parties in advance.

2 reconfirm the guests before and after departure.

3 arrive at the welcoming place in advance.

Location problem:

1 Vehicle stop. For example, airports, docks, railway stations, coach stations, and so on.

2 temporary accommodation for guests. For example, hotels, restaurants, hotels, guest houses and so on.

3 a regular place for the host party to welcome guests. For example, squares, halls, and so on.

4 outside the host's office. For example, at the entrance of government compound, office building, office, living room, and so on.

the first three types of places are mostly used to welcome guests visiting from different places. One of the squares is mainly used to welcome distinguished guests. The fourth kind of location, that is, outside the office, is mostly used to welcome local visiting guests.

confirm the identity of the guest. There are usually four methods available.

1. Use the stop sign. When using the stop sign, the sign should be formal and neat, and the handwriting should be big and clear. Don't scribble on paper. Try not to write in black and white, which makes people feel unlucky. There are four main ways to write the specific contents of the stop sign: first, warmly welcome Comrade XXX; second, warmly welcome the guests from a certain unit; third, warmly welcome the guests from a certain unit for guidance; and fourth, warmly welcome the guests from a certain unit for reception.

2. Use the welcome banner.

3. Use your ID card.

4. Introduce yourself. On the premise of convenience and pragmatism, the above four methods of confirming guests can be used interchangeably.

Gift-giving: When greeting guests, the most important thing is to do the following four things.

1 is to shake hands with the guests warmly;

2 is to take the initiative to greet guests;

3 is to answer questions to guests;

4 is to serve the guests well. After receiving the guests, the welcoming staff should take the initiative to carry the luggage for the guests when they step out of the welcoming place. However, there is no need to "do it for" the coat, bag or password box in the hands of the guests.