What are the work procedures for a waiter at a steak restaurant?
When you walk into a western restaurant, the waiter will take you to your seat first. After you sit down, the first thing he brings is the menu. The menu is regarded as the face of the restaurant, and the boss always pays attention to it, using the best fabrics as the cover of the menu, and some even use soft sheepskin with various beautiful patterns. It seems inappropriate to call it menu here. It should be called "recipe".
I have a secret trick on how to order good food. No matter when I eat in Western restaurants at home or abroad, the food I order is always delicious and cheap. I am often praised by my colleagues. My method is to open the When it comes to recipes, I often choose which dish is named after the restaurant. I know that the chef will not joke about the name of his restaurant, so the dishes they put in the effort will definitely be delicious. Please Everyone must order it. ?
Later, the French general manager talked to me about this matter and was very moved: "From these four young people, it is exciting to see that Chinese farmers are indeed rich. But Chinese friends eat Western food It is difficult for us to understand without looking at the menu. In France, even Presidents Charles de Gaulle and d'Estaing had to look at the menu to order. The question of whether they have money or not is not involved here, because looking at the menu and ordering has become eating Western food. An indispensable program is a way of life."?
The second is "Music"?
A luxurious and high-end Western restaurant must have a band. Play some soft music, and ordinary small Western restaurants also play some beautiful music. However, the most important thing here is the "audibility" of the music, that is, the sound must reach a level that "seems to be heard but cannot be heard." That is to say, if you want to concentrate on talking to friends, you will not hear it, and if you want to rest and relax, It can be heard immediately, and the heat must be controlled well.
The third one is "Mood" (atmosphere)?
Western food pays attention to the elegant environment and harmonious atmosphere. There must be music, white tablecloths, flowers, and all tableware must be clean. For dinner, the lights should be dimmed and there should be red candles on the table to create a romantic, charming and elegant atmosphere. ?
The fourth one is "Meeting"?
That is to say, you have to be selective about who you want to eat Western food with. It must be friends, relatives, and people with similar interests. . Eating Western food is mainly for bonding relationships, and we rarely discuss business at the Western table. Therefore, there are rarely red-faced scenes in Western restaurants.
The fifth one is "Manner" (etiquette)?
It is also called "eating appearance" and "eating attitude". In short, we must follow Western customs and do not do anything offensive. Especially when holding a knife and fork in hand, if you dance with your hands, you will "lose your composure". When using a knife and fork, you should hold the knife in your right hand and the fork in your left hand. Cut the food into small pieces and then put it into your mouth with the knife and fork. Generally speaking, Europeans do not change hands when using knives and forks, and always use their left hand to hold the fork and put food into their mouths. Americans put the knife down after cutting, and hold the fork in their right hand to put the food into their mouths. But at any time, the knife must not be put into the mouth. At a Western banquet, the host will arrange for men and women to sit next to each other. Western gentlemen who pay attention to "ladies first" will show their attentiveness to ladies. ?
The sixth one is "Meal"?
An American gourmet friend of mine once said: "The Japanese eat with their eyes, and the form of cooking is very beautiful. We eat our Western food with our noses, so our noses are big; only you great Chinese people know how to eat with their tongues. "Our Chinese food is based on "taste", and Western food is based on nutrition. As for the taste, it is incomparable. On par with Chinese food.
Steps/Methods
1. Welcome
(1) Say hello and say hello.
(2) Invite guests to their seats: Let them sit down within 2 minutes.
2. Pre-meal service
(1) Serving bread and water: Complete within 2 minutes after guests are seated.
(2) Guests order pre-dinner drinks: Complete within 2 minutes after guests are seated.
(3) Present menu and wine list: Complete within 5 minutes after guests are seated.
(4) Explain the menu: Generally, the menu will be explained within 10 minutes after the guests are seated, that is, when serving drinks.
(5) Serving drinks: Complete within 10 minutes after guests are seated.
(6) Ordering record: completed within 15 minutes after the guest is seated, or after serving drinks; if necessary, it can be done when the menu is presented, that is, 5 minutes after the guest is seated.
(7) Send the menu to the kitchen: After recording the order, send it to the kitchen immediately.
3. Appetizer service
(1) Appetizer service: 15 minutes after guests are seated.
(2) Serving the aperitif: It should be served to the table before the appetizers are served; the bottle opening and pouring of wine can be done before or after the appetizers are served.
(3) Clean the appetizer plates: remove the plates and cups after all guests at the table have finished.
(4) Add ice water: After cleaning the plates and glasses, take the initiative to fill up the ice water for the guests until dessert is served.
4. Serving soup or salad (second course)
(1) Serving soup or salad: within 10 minutes after clearing the appetizer plate.
(2) Wine when serving the second course: Serve it together with the second course.