salespeople are generally afraid of telemarketing, and sales cannot be separated from telemarketing. It is very important to master telemarketing skills.

I heard that telemarketing is difficult. What should novices do?

1. Pretending to be a customer and calling peers-learning skills

Learning from peers at any time is the only way to grow rapidly

Can we pretend to be customers and call peers' companies? In this way, we can quickly understand how competitors do telemarketing, their advantages, their words, their product selling points and their services. In this way, we can not only understand the basic situation of competitors, but also learn words from experts in the same industry, killing two birds with one stone.

please note, however, that the order of magnitude is 1. Because at the beginning, you may not be able to meet the telemarketing experts, but you may meet the newly hired Xiao Bai, and there are more Xiao Bai and fewer experts, so there must be orders of magnitude requirements. When we call our peers too much, we should always be able to catch dry goods, copy them immediately, borrow what our opponents have done well, and avoid and improve what our opponents have done badly.

Make two important reminders:

1. Selling Xiaobai wants to grow rapidly. One is to learn from the master. If you are interested, you can search. Zhao Bingsen, Baidu has his information, and he is the master among the masters; The two should be good at learning from each other, which is the fastest way to get started;

2. When you call your peers, you should take notes at any time. After you put the phone down, you should refine the keywords of the other party's speech. Taking notes all the way down, we naturally find all kinds of dry goods easily.

when calling, we must be clear about the interests of our customers. When we call our customers for the first time, we will generally make a mistake, that is, we only emphasize our own interests and don't say the interests of our customers, so our customers often refuse us.

Second, ask colleagues for advice-the quick way

At the end of work every day, summarize the phone calls of that day

In fact, many students complain that there is no expert to teach new people when they enter the company. Let's think about it. Why should we be taught by experts when they are not related to us? Who stipulates that this is compulsory education? It is human to teach us three strokes and five styles, but it is our duty not to teach us.

in my opinion, the first thing to do in sales in a company is to be a human being. In order to improve the relationship with colleagues, we should be diligent and quick, help our colleagues to pour water, buy some delicious food to share, be caring and attentive, and let our colleagues feel your love and be considerate, so that we can ask the experts for more advice, and people are willing to pass on your three tricks and five styles.

Keep a sales diary every day, sum up what you have done well, catch out what you have done badly and write well. Keep keeping a sales diary, and your growth is just around the corner.

Third, do telemarketing-be sure to play an order of magnitude

Calculate an income account and give yourself spiritual encouragement at any time. It is very valuable

To do telemarketing, you must have hard work spirit. You must ensure the number of calls every day. Only when the number is guaranteed can you filter out more customers. There is a big difference between making 3 calls a day and 3.

fourth, share another trick of selling electricity.

We make hundreds of phone calls every day. After a long time, customers refuse more, which will affect our mentality and mood more or less. What should we do at this time?

You can calculate an account. Suppose you make 1 phone calls every day, and bill 5, yuan a month, with a commission of 5, yuan, then it is 5, yuan ÷(1 calls/day ×22 days) =2.27 yuan/phone. That is to say, whether this phone call is billed or not, you will have a profit of 2.27 yuan. To understand this is of great benefit to us to overcome difficulties and decisively pick up the phone again. Well, it's a spiritual encouragement for ourselves. It's very valuable.

----------I told you everything, and the author Lan Xiaoyu shared it internally.