Please dial 95555 to handle the savings card business, select the 3-5-9 process, and then press the * and # keys according to the prompt to quickly enter the manual service. (Service time: 7:00-24:00) Overseas users can call 0086-755-95555. If you can't get through, you can also call 0086-755-8439 1000. When connected, you will be prompted to enter card numbers such as golden sunflower card and Gold Card. Please press * # directly to skip input.

For credit card business, please dial 4008205555 (the cardholder can enter personal information according to the prompt for verification, then select "9" and transfer to manual service. Customers without cards: select 3#→ 1→3 to enter the manual).

(Reply time: 2021116, please refer to the latest business changes announced by China Merchants Bank in official website. )

Tips: If you have any questions in the follow-up, please feel free to contact China Merchants Bank APP@ your intimate customer service ~