First of all, the store responded that it was closed because the upstairs decoration affected the business. The person in charge of the store said that they proposed it on the day of closing the store. Because the pavement upstairs is being renovated and the noise of hitting the wall is too loud, I choose to close for one day for fear of affecting customers' dining. Moreover, because some customers have exposed the problem of shrimp in the store before, they will also choose to check on their own on the day of closing.
Secondly, the store responded that the online vouchers were returned due to operational errors. Many netizens bought the vouchers of this steamed shrimp shop on the comment website, but they were returned on the same day. The person in charge of the store subsequently issued a statement saying that the vouchers purchased by customers were returned in batches due to in-store adjustment and background operation problems, and said that the problem had been solved, and all customers who returned vouchers could get relief when spending in the store.
Third, some netizens are sick because of eating lobster, and the store is willing to bear all the responsibilities. After eating lobster in this steamed shrimp shop, Ms. Yan, a local woman in Hangzhou, felt whole body pain and was taken to the hospital by her family. The person in charge of this store also said that if it was caused by eating crayfish in the store, they were willing to take responsibility, and the cause of the accident is still under investigation. If there is something wrong with the crayfish in the store, it will be removed from the shelf.
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