Fresh food has the characteristics of high degree of non-standardization, low customer orders, low gross profit, easy loss, and high timeliness requirements, which determines that it is difficult to connect to the Internet. As a result, fresh food delivery companies still have many pain points in the fresh food supply chain.

(1) The customer ordering and settlement process is cumbersome and error-prone

Customers place orders through WeChat groups or over the phone, and order takers spend a lot of time connecting, sorting, and summarizing their needs. , and it is very easy to quote the wrong price, remember the wrong specifications, and write the wrong amount, resulting in losses for the company.

(2) Operation and maintenance order receiving and order follow-up

Sales or order taking personnel should record the order requirements scattered in various WeChat accounts or phone calls one by one, and use EXCEL tables Organize and then enter it into the traditional purchase, sale and inventory system, then summarize the order quantity of each ingredient and send it to the buyer.

(3) Purchasing

Purchasing needs to wait for the order receiving clerk to summarize the ordering requirements of all orders and connect them through WeChat, and then print out the purchasing requirements form to roughly assess the inventory level , and then go to the agricultural wholesale market to purchase goods, or issue an order to the supplier for delivery to the warehouse.

After the purchase is completed, the warehouse will verify the goods and the financial document will be verified separately.

(4) Warehousing

Since the main work of fresh food distribution is carried out at night, goods are arriving at the warehouse in the early morning, and the sorters immediately start sorting, making it difficult to accurately store the goods. All ingredients are weighed and stored, and the inventory is recorded.

Therefore, most of the fresh food delivery companies do not have real inventory data and mainly rely on the quantity shipped out of the warehouse to judge their operating conditions.

Because there is no warehousing data, it is difficult to control inventory, inventory, and losses.

(5) Sorting

For fresh food delivery, it is necessary to weigh and pick according to the customer’s order, and it is necessary to remove rotten leaves and ingredients that do not meet the quality requirements. Pick out.

In order to complete the sorting, the order taker needs to make a sorting list for each customer through the EXCEL table in advance, listing the ingredients, specifications, pounds and other information ordered by the customer, and then print the sorting order , distributed to sorting employees.

After receiving the sorting order, the sorter finds the ingredients according to the requirements on the form, picks and weighs them, fills in the actual weight in the form, and then places the ingredients in the turnover basket. Wait for the driver to load and deliver the goods.

Finally, the sorter will return the completed sorting order, and the order taker will enter the actual weight into the traditional purchase, sale and inventory system to enable subsequent printing of delivery orders, customer Bill reconciliation, etc.

Compared with the above traditional operating models, online platforms are more flexible and efficient. Especially in this context of turmoil, it has become the key for fresh food companies to choose an applicable and easy-to-use Xiaobangcai fresh food delivery system to stand out.