If you can complain, you can complain directly to the management in the market, explain how you were cheated and lied about your booth position, and then wait for the market management department to handle it. You can also directly call the hotline of the industry and commerce or the Food and Drug Administration to complain. In general, fresh markets in cities will have special complaint telephone numbers, which are easy to see in vegetable markets. If the complaint fails or there is no way to complain, you can call the consumer hotline 123 15 according to your actual situation to reflect the situation. In addition, you can complain to the China Consumers Association.

1, first of all, keep valid evidence. If you find that you bought a fake, the first step is to collect evidence, take pictures of the goods from all angles with a camera, and have a chat record with the merchant for use when complaining.

2. You can negotiate with the merchant and inform the merchant after collecting the evidence. Be careful not to fall into the chat trap of the merchant when communicating, and make it clear that the goods sent to you are fakes.

3. Ask the merchant for compensation. If the merchant participates in the fake one and loses three, the merchant is required to pay twice the actual price of the goods in addition to the refund, and bear the logistics costs of the goods involved. If the merchants participate in the third-party quality inspection, they are required to pay twice the payment and bear the logistics costs.

5. Complain to the Consumer Protection Association. If the decision made by Taobao does not achieve the desired result, it is recommended to complain to the Consumer Protection Association.

123 15 consumer complaints shall include:

1. Complaints should be made in writing to consumer associations, and some consumer associations can also accept fax complaints.

2, to have a clear object of complaint, that is, the respondent, and provide accurate address. Complaints should have clear reasons and their own clear requirements to ensure authenticity.

3. In order to protect your legitimate rights and interests in time, you should consult the local consumer association by telephone before making a complaint, and then submit written complaint materials to request mediation.

Legal basis:

Law of the People's Republic of China on Protection of Consumer Rights and Interests

Article 24 If the goods or services provided by business operators do not meet the quality requirements, consumers may return them in accordance with the provisions of the state and the agreement of the parties concerned, or require business operators to fulfill the obligations of replacement and repair. If there is no state regulation and agreement between the parties, consumers can return the goods within seven days from the date of receipt; After seven days, consumers who meet the statutory conditions for terminating the contract can return the goods in time. If it does not meet the statutory conditions for terminating the contract, it may require the operator to fulfill the obligations of replacement and repair.

Where goods are returned, replaced or repaired in accordance with the provisions of the preceding paragraph, the business operator shall bear the necessary expenses such as transportation.