My car mileage
1October 20th 65438+ Pre-trial.
Came in through baidu promotion. At that time, the new car direct selling network of melon seeds had just been renamed as the new car network of soybean (the original signboard was too bad, there were too many complaints, and the name was changed). I just had a favorite model, so I tried it with a try. In less than ten minutes, it passed the preliminary examination.
65438+1October 2 1 deposit.
After the pre-trial, I received five or six calls, and the Beijing headquarters called to ask about the service. I felt very enthusiastic and the advertisement was big, so I paid a deposit.
65438+1pay the down payment on October 22nd.
After the deposit was paid, the salesperson has been calling to urge the down payment through WeChat, and repeatedly promised that Dongguan can pick up the car in 30 days, and the longest time is no more than 35 days, and then the money is paid. After paying the money, they got a sentence: you wait to pick up the car. I'll let you know as soon as the bus arrives. Since then, there has been no more ... (Before paying the money, the work service was very efficient. At first, I thought this company was fast and secure. After paying the money, it's a world of difference. After a month, it didn't take the initiative to ask, and there was no basic news. After asking, it was perfunctory, and the whole process was unclear and opaque. You said they were irresponsible and didn't keep the contract time. He is rude, too. )
165438+1the first inquiry was made on October 3rd.
165438+ It's been 0 months and I haven't heard from you. I took the initiative to call the sales department to ask, and got a reply, saying that I would meet the customer outside and reply when I went back to the company for inspection. ...
165438+1the second inquiry on October 6th.
When I asked about sales for the second time, I was told that the car was on the way to delivery. Seeing that the car has been in the process of delivery through the APP, there is no way but to wait. It has been displayed in the delivery process for a month now, and I was depressed at that time. Where did they ship it? It was shipped for a month, all from overseas.
165438+1October 19 I called the customer service for the first time, and the customer service said that the problem registration would be reflected upwards, and someone would call me back to inform me, and then ... never again. ...
165438+1called customer service for the second time on October 20th.
Nobody answered us, so we had to take the initiative. Who kept the platform so busy that we had to make a customer service complaint again? The result is the same as the first time, and there is no result. ...
165438+1October 2 1, the customer service called back for the third time, saying sorry or something. I asked if I could give a specific time, and I couldn't. The bus is already on its way, and it will arrive soon. The appointment will take a week. Ok, then wait ... I want to ask if I need to queue from the beginning of the month. Internal problems always find excuses for the slow licensing process. I don't believe that real government departments don't give cards, and it takes months to queue up to get them.
It's been 30 days, and the sales department either said to wait for the notice or shirk it. This is not their department's business. The delivery department can't give it to me, and I can't help it. Call the customer service for the third time, tell me or report it, and I won't be polite. I'm just saying it's cheating I want to complain and expose you to the media. You don't respect consumers, and consumers have nothing to be polite about ...
After scolding for the first time, I received a reply from the person in charge of the car delivery department in Dongguan (maybe I complained to the Consumers Association earlier that I was afraid), saying that you chose to wait or return. I said how long I had to wait and how long I had to return, but I didn't give a specific answer. I said I couldn't give you time and I could get a refund, but it's not their department's business. Didn't you say that the financial department didn't know how to arrange it? In short, you can't give a specific and clear reply time by choosing which one. I'm sorry I didn't say a word. I am indifferent and can't give you time. I said you violated the contract and the overlord clause. Inform the consumer that the time limit has expired, and it is unreasonable to say 100 yuan a day. Official website said it was 30 days before delivery and 35 days after payment. I said you operated it all yourself. I said it was unreasonable, which violated the promise and contract, and there was no responsibility and contract spirit. He said you'd look for it.
For more than a month, all kinds of prevarication, all kinds of deception, the last sentence can not be given, you can find a lawyer to sue (I have a recording). I said I wanted a specific delivery time, and finally told me that I was not sure and guaranteed. ...
I want to ask Yang Yonghao, the new owner of edamame! Novice edamame, from the melon seeds when placing an order to the new edamame car and then to Cheduoduo Group, you change vests every day to get financing, but consumers have been injured ... I really want to see how long you can keep me waiting!
I saw on the Internet that their boss was playing with capital, fooling with investment, two sets of money, one set of money for investment companies and one set of money for consumers. Advertisements burn money every day, fooling so many people into buying cars, and then dragging money. He has money, so much savings, hundreds of thousands to buy. He has billions in his hand. His company is in no hurry. The longer it takes, the better for his company. There will be no interest on everyone's money for several months. I think it's true. Can such an irresponsible company develop? I want to ask Yang Yonghao, the new owner of edamame! Is this the real you? Deceiving China consumers, can such a company exist in society? The cancer of business creates a new retail model on the surface. Can this model develop? What is the difference between this and a big liar and illegal fund-raising? Please be fair to the deceived.