If you can communicate effectively, you can reduce a lot of unnecessary waste. I believe you already have your own experience in learning communication. The following is the "Experiences of Effective Communication" compiled by me for everyone. It is for reference only. You are welcome to read it. Experience on effective communication (1)
First of all, I am very grateful to the company for giving this training opportunity. Especially for those of us with technical backgrounds, management communication is a misunderstanding or lack. Through this study, we have the following gains :
1. Standardize personal thoughts through management behavior
For highly technical departments, the IT department must have a set of standard technical instructions. 1. Hardware: standard network layout diagram, computer maintenance technical standard manual, equipment maintenance plan, let technicians refer to the technical instructions; 2. Software: do feasibility analysis of project plans, solution analysis, system processes, various The erp system used by the department must serve as the system's operating instructions, standardizing the company's operating procedures and unifying ideas through standardized operations; 3. Internal technical authorization, allocating authority according to the abilities of technical personnel, and technology must operate within the scope of authority to prevent The system is in disarray. Standardized operations will be the direction and focus of the IT department's future work.
2. Recognize that the company is based on its own culture, and that the company’s senior executives come from within the company
Strengthen the team building of the department, so that the following technical personnel have their own strengths, both division of labor and collaboration , to create a supportive and efficient team.
3. Communication is more about humanized communication and spiritual support
The particularity of the printing and dyeing industry has created multiple groups within the company, and each force has a mutually exclusive mentality, which seriously affects the internal affairs of the company. communication between.
1. Personally, I feel that the production process of an enterprise is a production process that requires both division of labor and collaboration. Therefore, all departments must put themselves in their shoes. If there is a rift in one department during communication, the results of the entire production process will not be transformed.
2. Within the department: Corporate managers should put down their high arrogance and sincerely listen to the voices of subordinate employees, especially front-line technical employees. Their voices truly reflect the true state of production. Only by understanding the problem can we effectively solve it. At the same time, subordinates must also respect the managers' decisions. In short, various departments should communicate proactively.
Sincerely hope that there will be internal harmony within the enterprise departments and communication between departments will reach a tacit understanding. The company can develop step by step. Experience on effective communication (2)
Oil magnate Rockefeller once said: "If interpersonal communication skills were a commodity like sugar or coffee, I would pay more for it than anything under the sun. Ability." This shows the importance of communication. Communication is no stranger to each of us. We are faced with communicating with others all the time in life, work, and study. However, there are very few people who can make communication have the desired effect and achieve effective communication. In enterprises, communication is even more important. Good communication skills are very important for stimulating organizational wisdom and vitality, and sometimes are even related to the future development of the enterprise. However, not all members are able to communicate effectively and sometimes encounter many obstacles in communication. When it comes to effective communication, we must be clear about what constitutes “effective” communication.
To achieve effective communication, two necessary conditions must be met. First, the sender of the message can clearly express the connotation of the message; second, the sender of the message can pay attention to the response of the message receiver and promptly correct the transmission of the message based on the receiver's response. At the same time, the key to effective communication lies in the effectiveness of information, that is, the degree of transparency and feedback of information. Only when both parties to the communication fully express their views on a certain issue can there be truly effective communication. Whether they are corporate managers or ordinary employees, they are the core elements of corporate competitiveness. Good communication is undoubtedly the prerequisite for the smooth progress of all corporate work. Effective communication is the prerequisite for accurately understanding company decisions, improving work efficiency, and resolving management conflicts. In the process of information flow, various contradictions and obstacles will inevitably arise. Only effective communication between departments and employees can resolve these contradictions and make the work proceed smoothly. At the same time, effective communication is also a means to transition from superficial issues to substantive issues.
Don’t just say what you want to say, but say what you want to hear.
In the company, how to communicate more effectively with your leaders and colleagues, how to use communication to facilitate your work, and how to solve communication obstacles? Faced with these problems, many employees are confused. From now on, learn the art of communication with teacher Yu Yonghong and become a master of communication. Experience on effective communication (3)
Some time ago, I was fortunate enough to participate in the communication organized by the company. Service and other training lectures have taught me a lot, including the details that should be paid attention to in communication, the key points of communication, ways to effectively resolve conflicts, correct criticism and appreciation of people, and the skills to communicate well with superiors, subordinates, and peers, etc. It has benefited me a lot and made me realize my previous deficiencies in communication, which will be of great help to me in my future work.
First of all, you must position yourself correctly. When communicating, you should have a good attitude and avoid being selfish, egoistic or arrogant. Pay attention to the other person's emotions, needs and inconveniences; you should also be sincere when getting along, take the initiative to ask about problems at work, and take the initiative to help solve problems, which will encourage both parties to communicate with each other. understand. Therefore, when interacting with people, mentality is the basic issue of communication. Learning to communicate has made me understand the importance of communication. In the future, I will use the communication skills I have learned to handle interpersonal relationships at work, and then devote myself to my work wholeheartedly. As a manager, you must not only have the ability to deal with problems, difficulties and setbacks, but also establish good interpersonal relationships with colleagues and partners. Therefore, improving personal communication art and operating interpersonal relationships well has become the key to success.
Communication is to control employees’ behavior and see if employees do what they are asked to do. Without communication, you will not know. Communication is to motivate employees and improve performance. Communication is about expressing emotions and sharing frustrations and satisfactions. Communication is to circulate information, strengthen information, and prevent information from being broken. This requires us to strengthen communication with employees in our daily work and effectively guide employees' behavior. Share the lessons of setbacks and the joy of success with our employees, and grasp the sustainable and healthy development direction of our work.
The basic issue in communication is mentality, which requires us to correct our communication attitude and strengthen communication with employees based on how to improve work efficiency. In particular, we must communicate well with employees. The basic principle of communication is care, which requires us to always care about the growth of employees, encourage employees to combine realizing their own value with creating value for the company, and achieve personal development and development in hard-working projects. A win-win situation for company growth. The basic requirement for communication is to be proactive, which requires our managers to take the initiative to communicate with employees. When employees encounter difficulties, they must take the initiative to provide support and feedback, so that the entire communication management is in a positive and smooth state. When communicating, we must pay attention to communication methods, consider the attitude, knowledge, and social and cultural background of the communication objects, use the art of communication correctly, and eliminate various obstacles. When communicating, you should also pay attention to the issue of communication up, down, left, and right. When communicating with others, you must learn to listen. You should listen more and speak less, at least listen in front and speak behind. You must master the skills of listening.
Effective communication can improve our work efficiency and achieve twice the result with half the effort. To achieve all this requires the support of profound professional knowledge, rich engineering practical experience, good professional ethics, and perseverance in work style.
In the future, I will strive to: exert my subjective initiative, be diligent in learning, and pay attention to the acquisition of theory and knowledge; be brave in practice, grow my talents in practice, and be good at summarizing, so as to accumulate experience and learn lessons, so as to Strengthen the concept of unity; always reflect and analyze yourself, enhance the ability of self-regulation, pay attention to unity, and work hard in your career; be tolerant of others and improve your psychological endurance; you must be open-minded and tolerant of others, but also have psychological endurance Ability, career first, not surprised by favor or disgrace.