If the proportion of lost customers is in the majority, it means that the staff is negligent when making rounds.

Solution: negligence is not serious about the work, so only the employees themselves lose how much and then compensate according to a certain amount.

Staff: The quality of staff is low, and there are loopholes in the senior management system. It's time to change the management of your hotel.

Solution: Distribute it to personal management and count it once a day.

Send full-time staff to each floor and room for inspection at a fixed time every day, with little workload. (If the occupancy rate is not high, it can also be a week. )

Management should be humanized, but not loose. Every little negligence, negligence is money, bit by bit, every little makes a mickle, which is a great expenditure. There is no need to use these wasted money to hire an experienced manager.