Any job, there are specific requirements and standards, as an employee, we should also always know how to summarize themselves, to meet the requirements and set standards. The following is the "2020 food enterprise work summary", which is only for reference, welcome to read.

2020 food enterprise work summary (a)

A year's work is over, looking back, there are gains and shortcomings, now on the past year's work to summarize well, but also on this year's a kind of affirmation.

First, the prototype of an efficient management team has been initially formed, the collaboration and communication between the various departments is basically smooth

The company has gone through x years of glorious history, and is now stepping into the xth year, over the years, through the **** all the people with the efforts of the xx, the company's management mechanism has been constantly improved, management team Also in the continuous survival of the fittest gradually towards maturity, the management process of arbitrariness has been gradually curbed, the collaboration and communication between various departments is being continuously strengthened, such as the front, backstage between the various hotels and the company's authorities to coordinate between the departments basically have no obstacles. Of course, in the handling of some unexpected events, as well as the responsibility of the departments involved in the issue, we will still produce some discordant voices, each other shirking responsibilities, tug of war, something does not report or big things happen from time to time, which requires us to set up a sincere unity and honor and shame with the ideology of the ****, and the courage to take up their own responsibilities, the so-called honor and glory, a loss, only we are Only if we are united, we can *** with the improvement, the establishment of an efficient management team is just around the corner.

Two, the implementation of the head of the department and the site management level has been generally improved

The level of management of our service industry, more is reflected in the ability to solve problems on the spot and the implementation of the company's rules and regulations of the implementation of the power. For the whole year of 20xx, the company's organs and the leadership of the various hotel departments, in these aspects than in the past have made great progress, for example, in the smile service, dish update, practice economy, staff training, and procurement, computers and engineering maintenance, on the whole, 2020 than 20xx to do better, the second half of the year than the first half of the year to do better. Of course, it is also because of these work directly affects the company's overall image and normal operation, so we also have to continue to strengthen, constantly improve, and disciplined in accordance with the high standards to strictly require themselves to all the problems and accidents nipped in the bud.

Three, the grassroots staff of the spirit of a new look

Through the company at all levels of supervisors *** with the efforts, especially in the second half of 2020, it should be said that all grass-roots staff of the spirit of a new look, it can be seen in the grass-roots staff of the ideological awareness of the aspects of the great potential we can be tapped. Now, both the front desk and the kitchen, basically focusing on the further deepening of management details, a waiter watched a few tables, a chef fried a few dishes are gradually done to quantify. However, the company's authorities have not done to quantify the staff, do and do not do, do more and do less, do a good job and do not do a good job is almost no difference, which is hindering the development of the company's biggest criticism. If the chain of command of an enterprise is not in order, it is hard to imagine that the overall management of this enterprise will be organized. Therefore, in 2020, the company will further attract foreign talents, strengthen the internal competition mechanism, re-optimize the combination, and carry out the competitive bidding.

Four, to further strengthen the implementation of the implementation and management of the details

Although compared to the past, our work has made great progress, but specific to each system and the implementation of each work and details, we still have many deficiencies, our rules and regulations sometimes because of human factors and can not do a real fair and Our rules and regulations sometimes can't be really fair and just because of human factor, our work flow is often in vain because the supervisors and staffs' ideology is not high, and many of our work accidents and some equipment failures are often caused by our unclear rewards and punishments and non-standardized work procedures. Therefore, in 2020, we should increase the work in this area, for the violation of the production safety of people and things, regardless of the consequences, should be dealt with seriously from the serious, can never take a chance, not to mention the appeasement of the treacherous.

V. Properly handle the internal contradictions

The company's internal contradictions are mainly concentrated in three areas, one is because of the contradiction arising from the departure of the employees; the second is because of the contradiction arising from the workplace accidents; the third is because of the contradiction arising from the day-to-day management. No matter what kind of contradiction, as the company's managers at all levels, we must first ensure that the company's interests are not infringed upon under the premise of trying to serve the grass-roots, service to the staff of the ideological attitude, put themselves in the shoes of employees, patience and meticulous ideological work, in addition to the implementation of the company's regular rules and regulations, the proper handling of a variety of internal conflicts, but also as managers at all levels. Management must have the quality and ability, at the same time, the company in the industry to establish a good image can play a vital role.

Six, worry awareness alarm bells ringing

Anything in the world is a spiral state of rising, a country and a business is the same, in the rapid development to a certain state, there is always hovering, stagnation or even retrogression, the world in the process of high-speed development, and ultimately encountered a financial crisis. This should be our lesson, the company in the rapid development of x years later, we should always have a sense of worry, as the saying goes: "people born in worry, died in peace and happiness." For an enterprise, we can only further strengthen the crisis management, hanging sword in the head, alarm bells ringing, in order to be able to effectively cope with a variety of sudden threats and difficulties, so that the flag of xx will always be bright and colorful, brilliant.

2020 food business summary (2)

The roar of the blower, mixed with the noisy sound of conversation, busy and well figure, the hot air hazy window painted a lively dining scene, which is this month's is also the last large-scale meeting of the 2020 dining scene. To go through the 2020 is our catering department to resume normal operation since the extraordinary year, in fact, to carry out the work of half a year, in this period of time, in addition to the normal reception work, the catering department also formulate their own management system and pay close attention to the implementation of the work, and actively carry out the necessary training work to improve the quality of the staff in a step-by-step manner, whether it is the ability to receive or the staff's spiritual outlook has been significantly improved. Significantly improve the work of this phase is summarized as follows:

First, strengthen the internal management

1, the development of a new "Employee Code", and get the recognition of the lodge to do a slight modification of the first in the Ministry of Food and Beverage, standardize the guidelines for the work of employees, and to the Employee Code as an outline of the food and beverage industry combined with the Ministry of Food and Beverage Department of the work of the Ministry of staffing, job responsibilities, and specific Staffing, job responsibilities, specific operating standards, up to more than 70 pages, but also in the continuous revision and adjustment. And based on the rules and regulations to carry out daily management.

2, actively carry out the rules and regulations, service skills, health knowledge and fire knowledge training, standardize the weekly meeting (interrupted in Wuhan to assist in the marketing work), once a month the staff life will be developed weekly cleaning priorities, strengthened management, improve the quality of the staff to change the original comparison due to the long-term semi-hiatus of the lazy habits of work, change the spirit of the outlook. Change the original meeting of more than 70 people to the hotel management company to borrow people to help service the situation, 130 people of the saturated amount of hospitality work only rely on the unity and cooperation of the existing staff can be easily done, including meals, meetings, entertainment, the normal reception. At the same time, the good spirit continues to reflect, such as: xx group meeting xx picked up guests left behind with 20,000 yuan in cash, a blank check, a large number of bank cards and documents of the package immediately submitted to the front desk; xx store financial hospitality Provincial Department of Finance hospitality activities after the end of the xx picked up the guests discarded envelopes containing 100 yuan, immediately submitted to the Ministry of Food and Beverage; head chef in the Disabled Persons' Federation in December meeting attendants all to act as a ceremonial lady! The meeting is over and we have to eat and breakfast buffet is not collected, the table is not cleaned up when the initiative of a person to collect food and take care of the front desk.

3, the development of the zero menu, banquet menu, buffet menu and wine list, and according to several large-scale meetings of the reception of the guest response to the situation in time to make adjustments and revisions.

4, the development of food and beverage to farm food and wild game as the leading business policy and accordingly replaced the chef team to meet the current stage of the work requirements and development needs.

5, the implementation of the health responsibility system, the responsibility of zoning to the person, to change the original dirty situation, especially the kitchen hygiene has improved significantly. At the same time, the catering department is divided into dining room, meeting room tennis court, front desk fish pond store, the hall, kitchen and other five areas and responsibilities to the person; arrangements for specialized personnel in charge of men and women's bedrooms within the department.

6, the development of restaurant cost control plan, in order to ensure guest satisfaction under the premise of effective cost control.

7, to strengthen the safety and security of the catering department, the daily rotation of duty, inspection, including health, safety, engineering problems, attendance, work completion, open file receipt situation and other work. Effective inspection work and eliminate the occurrence of hidden dangers. This inspection work will be used as one of the assessment contents of each catering department staff.

Second, to strengthen the improvement of employee welfare

1, to improve the staff meal, the development of a weekly recipe, carefully made, and seriously listen to the feedback of employees to actively improve.

2, after work to organize mountaineering adventure activities, campfire barbecue activities, on the one hand, to increase the guests to come to the entertainment projects, on the one hand, to enrich the spare time of employees.

3, in the projector bought back, from time to time in the conference room to play just released blockbusters, and often organize the staff to sing karaoke, through a series of activities, and strive to create unity, cooperation and harmony of the atmosphere, and enhance the staff's sense of belonging and sense of community.

4, the monthly money from the sale of garbage as the staff's activity funds, as a welfare, to buy them some summer fruit and buy socks and other small commodities.

Third, the reasonable transformation of hardware facilities, equipment

1, the adjustment of the kitchen layout and decoration. Strictly in accordance with the requirements of the health supervision department to rationalize the planning of the kitchen layout, several years of black kitchen a new face, improve the working environment, improve the quality of health, for the back of the higher requirements of the reception provides the prerequisites.

2, added a number of new supporting tableware and festive red tablecloths to improve the dining environment of the small hall room and the overall festive atmosphere of the hall, while replacing the sofa does not adapt to the small hall, so that the overall coordination of the hall room.

3, increase the screen, isolate the hall and kitchen.

4, the installation of projectors and automatic retractable curtains. Make the meeting room hardware in line with the market competition needs to meet customer demand.

5, add Buffy stove, increase the form of food and drink.

2020 food business work summary (3)

Time flies, as the footsteps of the New Year approaching, the annual work is about to come to an end, this year experienced a lot of transformation, but also learned a lot of things. Since the beginning of the year competent night shift supervisor, although there is no sensational results, but also encountered a lot of frustration and bumps, but it is also considered to have experienced a period of extraordinary test, the team has been in a better state of functioning, I thought that I have some knowledge of the grass-roots level of management, but combined with their own plans for the beginning of the year, look back at their own work achievements this year, and then realize that as a grass-roots level of the production manager, in many ways, there are many shortcomings. There are still a lot of deficiencies in many areas.

First of all, their own management, as a good production manager, the company requires the rules and regulations of their own must take the lead to do well, I fully realize that they are both a manager, but also an executive. To lead a good team, in addition to familiar with the process, but also need to understand the operation of related work and affairs, to lead by example, give full play to their own work enthusiasm, so as to ensure that in the case of tight personnel, we can take the initiative to undertake the work, *** with the efforts. Due to their own management laxity, not according to the plan to organize training, learning, found that the problem did not meet in a timely manner to emphasize, properly dealt with, resulting in the staff unconsciously developed bad habits, although every day before and after the shift, including the shift during the inspection, the staff are all ears, but the effect is still very little. In this regard, I will be strict with myself in this regard. In style, can unite colleagues, optimistic, always maintain a rigorous and conscientious work attitude and meticulous work style, in life, carry forward the good tradition of hard work, thrift and patience, willing to help others, in the work, around the center of the company's work, against the relevant standards, self-discipline, and better completion of the work tasks.

Secondly, the management of employees, as a manager, they must understand their own subordinates, including his (her) character, personality, hobbies, style of work, work ability and many other aspects of the different personalities, different age groups, different abilities of people should be different management style, tone of voice and work tasks, so as to make the best use of their talents, and make the best use of things. At the same time, we should know how to care about our employees, sincere concern. When they make mistakes, in addition to criticism but also more encouragement, trust, so that he appreciates the leadership of the care and value, let him know that we are not only superior and subordinate relations, colleague relations, we are still mutual support, care for the relationship between friends. Of course, as a manager, the same in front of the staff to establish their own prestige. This kind of prestige is not to rely on bad language criticism, not to rely on a good old man to set up. An excellent manager, is to let most of their own staff to say hello, a small part of you bad, in order to be called an excellent manager.

Because managers are not ordinary employees, only do their part on the line, you need the strength of a team, you need to say hello to the support of the people, you need to say the same thing you bad people of the implementation. Because friends and colleagues on the concept of the implementation of the strength of the effect is very different, good and bad can precisely do complementary. If the cooking group of the old staff is difficult to manage, because of the experienced, experienced, the management of the disdain and avoidance of the heavy responsibility, as well as the young staff of the night shift randomly leave work and lack of experience, really gave me a huge pressure.

I feel that management is a very deep study, a kind of art. How to play this group in this concentrated small society with all kinds of characters, not only need to bury the spirit of hard work, but also need to be bold and courageous. For disdain for your staff to let him recognize your ability, whether it is theory, practice, or dealing with people, you have to do to let him know that you are stronger than him, at least in the ideological awareness and work attitude to have a high degree; for young employees new employees, in the active training exercise at the same time, to strictly require the implementation of the company's rules and regulations, things do not happen again, and then make the same mistake, never tolerate; at the same time, but also to let us all Understand that you have been working hard to bring the team well, want to let everyone get the leadership of the affirmation and recognition, they will be willing to close to you from the heart to convince you, so that slowly the team took shape.

Of course, due to their own social experience, there is a lack of experience, for the staff psychological aspects of the pinch is not very good, the idea of some employees do not have an in-depth understanding of the team, which led to occasional disharmony. Such as the distribution group employees work for reasons evolved from the mouth to the hands of the event is a typical example, because of the differences in the character of employees, social experience and other issues, the efficiency of the work is inevitably different, which requires the combination of the existing conditions, well coordinated with the continuous strengthening of the guidance, exercise, and mutual friction, adjusting the relative suitability for the appropriate position, while organizing more training and learning, enhance emotional exchanges, and enrich the spare time activities, to create harmony! Togetherness of the work atmosphere, although the incident was stopped in time to deal with, but after the incident, we know that different employees, personality differences and the importance of job arrangements. In the future, I will be more attentive in this regard, and strive to do every employee in a good state of mind to work actively.

Finally, as a good manager, in front of the subordinate to stand in the company's position to speak, in front of the superior to do the responsibility, dare to take responsibility, full support for the leadership of the work, so that the entire production order can be carried out in a smooth environment.

In short, thanks to the company's leadership to provide me with this platform, thanks to the leadership to give me the support and care, thanks to colleagues to give help and encouragement, through this year of crawling, I y appreciate: careful, rigorous is the quality that should have, and integration and continuous innovation is the key factor of mediocrity or excellence. The key lies in oneself, to break through the self, dare to try, toss is the only standard of the test of talent!

2020 food business work summary (four)

Food safety work in the town closely around the party committee, the government at the beginning of the year to lay out the center of food safety work and signing the target responsibility, food safety work into the village's main agenda, standing in the construction of the and - harmonic according to the board height, all efforts to carry out the work this year, no major food safety accidents, a better completion of the various tasks, and achieved remarkable results. Below, on my village in 2020 food safety work situation in general

First, the main practice, achievements and experience

(a) leadership attention, sound organizational structure, clear responsibility. Food safety is a major issue related to the village people's health and national livelihood, but also a hot spot of public concern, the village leadership attaches great importance to the full understanding of the importance of food safety work and long-term, arduous, the development of the next five years the village "food safety implementation program" and "food safety emergency preparedness", the establishment of a sound leadership group of food safety work and food safety work is included in the village working Agenda, annual thematic study of food safety work will be no less than 3 times, to do at the beginning of the year there are arrangements, the implementation of the year, the end of the year there is a summary. At present, the village has a working network of food safety informants. Village informants to do a good job of the village wedding, celebrations, statistical reporting of information and food safety supervision, to do their respective duties, each responsible for their own.

(b) the construction of various systems continue to improve, in order to effectively strengthen the village food production, operation, sales and other aspects of management, to reduce the occurrence of a variety of preventable food safety accidents, the discovery of the problem of timely reporting to the town of the leading group of food safety, the establishment of a mutual reporting system between the village and the group.

(C) Increase food safety supervision and protection, investigate and deal with food safety accidents according to law.

1, filter press filter cloth seriously do a good job of the town's food safety work implementation program. In order to plug food safety holes from the mechanism and system. My village in accordance with the relevant requirements of the higher level, seriously develop the village "food safety work planning", "food safety implementation program" and "food emergency plan".

2, seriously grasp the food safety work target responsibility system management. In order to make the village food safety work someone to manage, someone to grasp, more people to do.

3, increase law enforcement efforts, investigate and deal with food safety accidents according to law. 2020 the village continues to implement the food safety project, vigorously carry out food safety special rectification work. Throughout the year *** to carry out food safety inspections 16 times, food safety special rectification work 2 times.

(D) increase publicity and training. In order to improve the masses of food safety precautionary awareness, the village to increase the village masses of food safety education and publicity. At the beginning of the year held a meeting of village cadres and village information officer, conveyed to learn from the upper levels of knowledge about food safety and laws and regulations, combined with the working group to carry out the center of the work of the village group in-depth to the village group to the household to carry out food safety publicity, without a case of major food safety accidents occurred.

I village in the increase in the masses of food safety publicity at the same time, increase the production, processing, operation, sales from the staff food safety laws, regulations, training efforts to enhance their legal awareness, sense of responsibility, set up whoever happens to be held accountable for who, punished for who the sense of responsibility for food safety.

Second, there are problems and difficulties

1, most of the people in my village on food safety awareness is not high, not strong sense of precautionary measures, food safety risks are still serious.

2, supervision is not enough, the source of food processing, circulation link supervision, sampling, inspection loopholes, especially for the majority of rural food safety inspection of the existence of blind spots more prominent.

3, part of the food processing, circulation of personnel with low legal awareness, and even some people deliberately production, filter cloth sales of substandard food, food safety hazards at the source still exist.

4, publicity needs to be strengthened.

This year, objectively speaking, food safety publicity to the village, to the group, to the household to the person, the work is sound, publicity is solid and effective, but because the village mass concepts are not the same, the overall quality is not high, in order to make the masses to prevent the awareness of a significant increase in the need to continue to strengthen the publicity.